Bewertung
4,5
Hervorragend · von 5 Sternen
Bastelgeschäftrandallscandles.co.uk
Randall's Candles Erfahrungen
4,5von 5 · Hervorragend
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
4.723
0 in den letzten 12 Monaten
Bastelgeschäft
89%
Anteil 5-Sterne-Bewertungen
Bewertungen (4.723)
0 in 12 MonatenIhre Stimme
Erfahrung zu Randall's Candles schreiben
Simon Randall
Verifizierte Bewertung
I have been a loyal customer
I have been a loyal customer, but I am increasingly disappointed with the service. I have placed two orders, and both have been incorrect. For my first order, I requested one length of each wick to test for my candles. However, one length did not arrive. Despite contacting customer service, I have yet to receive a response. Given that the wicks I received worked well, I placed a second order for 50 meters of each wick I needed. Unfortunately, one of the wicks was substituted with a smaller size without any prior communication, rendering it unusable for my needs. Additionally, the shipping process has been problematic. After receiving a notification that the shipping label had been created, it took an additional seven working days for the package to be received by Royal Mail.
0
Sharon Byrne
Verifizierte Bewertung
I placed an order on 4th March and…
I placed an order on 4th March and received email confirmation. It states 48hr tracked delivery but as i hadn't received an update of when to expect delvery, I called the contact number on 6th March, the voicemail says the line isn't manned and to email customer service, which i did. Still hadn't heard anything by 10th so emailed again. Have checked my spam and nothing there, emailed again today. No customer service what so ever, i will be contacting paypal for a refund.
0
customer
Verifizierte Bewertung
Save Your Money - Go Elsewhere
I placed an order for express delivery - hasn't arrived on time and when I sent a message on live chat requesting an update I got an email saying "really sorry but had to refund 800ml of fresh coffee. I have sent you all that I have" - quite frankly this is awful service. I wasnt contacted by a member of staff to verify if I would be satisfied with far less than I purchased or that I would be willing to receive a partial refund. Ive had to go shop with another company to order the quantity I actually need. And despite my best efforts, there telephone numbers dont actually seem to work and I cant get a response by email. Save Your Money - Go Elsewhere
0
Pr
Verifizierte Bewertung
POOOOOOOR! AVOID
POOOOOOOR! I’ve been shopping with Randall’s Candles for over three years, but my recent experience has been incredibly disappointing. The candle I received wasn’t as described and had clear defects. When I contacted customer service, they refused to accept photos of the issue and insisted the product was fine, even though it clearly wasn’t. To make matters worse, they flat-out refused to offer a refund, leaving me stuck with a defective item. Their dismissive and unhelpful attitude was shocking, especially from a brand I’ve supported for so long. Randall’s used to be my go-to for quality candles and great service, but sadly, it’s not the same anymore. The quality has gone downhill, and their approach to customers has completely changed. I wouldn’t recommend them anymore.
0
Umayrah Ali
Verifizierte Bewertung
Really great company
Really great company. I buy often from here and they always send little extras. The packages are exactly what I ordered and the scents are how I’d expect.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
Alternativen zu Randall's Candles
Bastelgeschäft-Ranking →Häufige Fragen zu Randall's Candles
Ist Randall's Candles seriös?
Randall's Candles erreicht aktuell 4,5 von 5 Sternen aus 4.723 unabhängigen Bewertungen — Gesamturteil „Hervorragend“. Zur Einordnung: der Firmensitz (Unit 16, Campbells Businss Park,, PE30 4YR Kings Lynn, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Randall's Candles?
Kundinnen und Kunden bewerten Randall's Candles im Schnitt mit 4,5 von 5 Sternen („Hervorragend“) auf Basis von 4.723 Bewertungen.
Wo hat Randall's Candles seinen Sitz?
Randall's Candles hat seinen Sitz in Unit 16, Campbells Businss Park,, PE30 4YR Kings Lynn, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Randall's Candles gibt es?
Die bestbewerteten Anbieter in der Branche Bastelgeschäft sind The Knitting Network (4,8 von 5), Hobbii.de (4,8 von 5), Baker Ross (4,5 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Randall's Candles beansprucht?
Nein. Das Profil von Randall's Candles ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Randall's Candles hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Randall's Candles auf Bewertungen?
Randall's Candles: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Randall's Candles negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.