Bewertung
3,7
Gut · von 5 Sternen
3,7von 5 · Gut
Bewertung
Gut · von 5 Sternen
Stimmen
50 in den letzten 12 Monaten
Unternehmen
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Tyhler Howard
I purchased a new F09-S from Razordon. On its first flight, after GPS lock, the helicopter unexpectedly climbed and moved away without corresponding transmitter input and ultimately crashed. Razordon’s technical team reviewed the information I provided and suggested the helicopter may have entered low-power return-to-home because the battery could have been over-discharged during transportation. Despite identifying a possible battery issue that may have existed before I received the helicopter, I was subsequently advised to purchase replacement parts myself. I asked Razordon to reconsider the warranty replacement because this occurred on the first flight and because their own technical team identified a potentially compromised battery as a possible cause. I am currently waiting for a response. I will update this review if Razordon resolves the issue.
Eugene Diaz
Good products. Very responsive to my concerns. Thank you.
Robert Ball
This company is very dishonest Razordon promised to pay for my shipping and they did not they lied and I still haven’t received my refund please be very careful of this dishonest company there are better honest companies out there Razordon is not one of them.
customer
I had a very disappointing experience… I had a very disappointing experience with Razordon. I paid a premium price for a helicopter, but it arrived damaged. When I contacted customer service, they initially refused to provide a refund. After further discussion, we agreed that I would return the helicopter at my own expense in order to receive a refund. The company received the returned helicopter, inspected it, and even sent me photos and emails showing they had opened and examined the item. However, it has now been over two weeks since they received it, and I still have not received my refund. Based on my experience, this company seems far more interested in keeping customers' money than honoring its promises. Regardless of their stated return policy, my experience has been extremely frustrating and disappointing. If you're interested in model aircraft, I would strongly recommend looking at other companies with better customer service and more reliable refund practices. Buyers should be aware of the potential difficulties they may face if something goes wrong with their order.
Francis Brucker
J’ai commandé mon hélicoptère sur ce site ainsi qu’une troisième batterie envoyée, séparément, tout m’est parvenu parfaitement emballé avec un suivi sans faille. Le produit est parfaitement conforme à mes attentes et j’ai aussi apprécié le contact avec le service client. Je recommande!
Typische Antwortzeit unter 24 Stunden. Beantwortet 25 % der negativen Bewertungen.
Razordon erreicht aktuell 3,7 von 5 Sternen aus 72 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: Unternehmenssitz: CN, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Razordon im Schnitt mit 3,7 von 5 Sternen („Gut“) auf Basis von 72 Bewertungen. 50 davon stammen aus den letzten 12 Monaten.
Nein. Das Profil von Razordon ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Razordon hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Razordon: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.