Reebok Europe Erfahrungen 2026: 1,6 von 5 (413 Bewertungen)

Bewertung

1,6

Mangelhaft · von 5 Sternen

Stimmen

413

129 in den letzten 12 Monaten

Schuhgeschäft

7%

Anteil 5-Sterne-Bewertungen

Bewertungen (413)

129 in 12 Monaten

Ihre Stimme

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Robert Ballantyne

GB · 26. August 2026

Verifizierte Bewertung

Easy to order at a good price

Easy to order at a good price, delivery was fast and goods where a very god quality, I bought a hoodie, 2 pair of shorts and a tshirt, great fit

0

26. August 2026

Adam Rookwood

GB · 25. August 2026

Verifizierte Bewertung

Customer service is non existent!

Customer service is non existent!! Brought trainers and have worn them maybe at a push 5 times and there falling apart. Raised an issue with customer service and was asked to provide pictures to which i did and since then ive had nothing despite chasing! Update they have now come back to me and felt it acceptable to offer 20% refund and the advise that a local cobbler or shoe repairer could easily fix them.... 2 week old trainers when this was raised!

0

25. August 2026

Reebok Europe

Antwort des Unternehmens · 25. August 2026

Hi Adam, Thanks so much for taking the time to leave your feedback. We’re truly sorry to hear about your experience with your recent Reebok order and the support you received from our Customer Service team. We completely understand how disappointing and frustrating it must be to receive an item that doesn’t meet your expectations in terms of quality and performance. At Reebok, we strive to provide our customers with high-quality products and a great experience at every step, and we sincerely regret that we fell short of these standards on this occasion. We really appreciate you taking the time to share your feedback with us, as it helps us understand where we can improve. Please accept our sincere apologies for the disappointment and inconvenience caused. Unfortunately, we have not yet received the additional information we requested in order to review your case further. We previously contacted you directly to assist and investigate the matter, but we have not received a response. Please feel free to contact us at any time via the Customer Service channels again. We'll be happy to look into this for you and do our best to help. Again, we're sorry for your experience, and thank you very much for taking the time to share your honest feedback with us. Comments like yours help us improve our products and services for all customers.

Roeland

GB · 25. August 2026

Verifizierte Bewertung

In-stock shoes are not actually in stock

I ordered a pair of shoes which their website said was still in stock. I intentionally ordered via Reebok directly to ensure the shoes would be delivered before going on holiday. Two days later I get an email saying the order was cancelled "due to limited stock". However, when I go to the Reebok website I can still order the shoe in the size I originally placed the order. Clearly, they do not have their inventory management sorted out and are unreliable - it should not take them two days to figure out they are unable to deliver the shoes they sell on their own website, and it is even less acceptable that it remains possible to place an order for them afterwards.

0

25. August 2026

Reebok Europe

Antwort des Unternehmens · 25. August 2026

Hi, Thanks so much for taking the time to leave your feedback. We’re truly sorry to hear about your experience with your recent Reebok order. We completely understand how disappointing and frustrating it must have been to place your order with us specifically to make sure your shoes arrived before your holiday, only to receive a cancellation two days later due to limited stock. We also understand your frustration at still seeing the shoes available on our website afterwards. We appreciate how this can make the situation even more confusing and leave you feeling that we have let you down. Unfortunately, we have not yet received the additional information we requested in order to review your case further. We previously contacted you directly to assist and investigate the matter, but we have not received a response. Please feel free to contact us again via our Customer Service channels at any time. We’ll be happy to look into this further and do our best to assist you. We really appreciate you taking the time to share your honest feedback. Your comments are important to us and help us identify where we need to improve our service and processes. Again, we’re very sorry for the disappointment and inconvenience caused, and we hope we’ll have the opportunity to provide you with a much better Reebok experience in the future.

JB

GB · 23. August 2026

Verifizierte Bewertung

Retoure über …. FEDEX!?

Als millionschweres Sneaker Unternehmen kostenlose Retouren in Deutschland ausschließlich über FedEx anzubieten ist einfach eine absolute Frechheit. Und nein ich will mein Paket auch nicht abholen lassen, es gibt nunmal Orte an denen ich sein muss. Ich will mein Paket zu einem nahegelegenen Paketshop oder noch besser einer Packstation bringen. Keineswegs zeitgemäß.

0

23. August 2026

Jenny

GB · 23. August 2026

Verifizierte Bewertung

Absolutely terrible

Absolutely terrible, my parcel never arrived. It was with a Royal Mail depot hours from my home, then moved to another Royal Mail depot also hours and hours from my home. This has been going on six week. Reebok EU awful, don’t reply to messages, and I still don’t have a refund. Do not use this service.

0

23. August 2026

Reebok Europe

Antwort des Unternehmens · 23. August 2026

Hi Laura, Thanks for taking the time to leave a review. We're very sorry to hear about the issues you experienced with your delivery and the delay in resolving your case. We completely understand how frustrating it must be to wait so long for an update, especially when the tracking showed your parcel moving between depots without reaching you. We've checked your case and can confirm that we have been in contact with you by email regarding this matter. We sincerely apologize for the inconvenience caused and for the time it took to reach a resolution. Thank you for your patience and for sharing your honest feedback with us. It helps us improve our service. We wish you all the best and hope you'll give us another chance in the future. Have a great day, The Reebok Team,

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Antwortet langsam

Typische Antwortzeit über einer Woche. Beantwortet 39 % der negativen Bewertungen.

Alternativen zu Reebok Europe

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Häufige Fragen zu Reebok Europe

Ist Reebok Europe seriös?

Reebok Europe erreicht aktuell 1,6 von 5 Sternen aus 413 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: GB, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.

Wie bewerten Kunden Reebok Europe?

Kundinnen und Kunden bewerten Reebok Europe im Schnitt mit 1,6 von 5 Sternen („Mangelhaft“) auf Basis von 413 Bewertungen. 129 davon stammen aus den letzten 12 Monaten.

Welche Alternativen zu Reebok Europe gibt es?

Die bestbewerteten Anbieter in der Branche Schuhgeschäft sind Boozt (4,1 von 5), PAVERS (4,9 von 5), I SAW IT FIRST (2,6 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.

Ist das Profil von Reebok Europe beansprucht?

Nein. Das Profil von Reebok Europe ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Reebok Europe hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.

Antwortet Reebok Europe auf Bewertungen?

Reebok Europe: Antwortet langsam. Typische Antwortzeit über einer Woche.

Kann Reebok Europe negative Bewertungen löschen lassen?

Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.

Wir löschen keine Bewertungen.

Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.

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