Bewertung
4,3
Gut · von 5 Sternen
Reflaunt Erfahrungen
4,3von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
100
77 in den letzten 12 Monaten
Unternehmen
74%
Anteil 5-Sterne-Bewertungen
Bewertungen (100)
77 in 12 MonatenIhre Stimme
Erfahrung zu Reflaunt schreiben
Linzo
Verifizierte Bewertung
WORST EXPERIENCE EVER! (16/05/25 - 28/08/26)
I feel my pieces were sold without proper communication. Felt blindsided. Used the HN drop off service on 16th May 2025 Was told my pair of brand new Jimmy Choo sandals that were bought for £750 - never worn - were sold for a £34 HN voucher. Then I had to ask about my Jimmy Choo bag after 15 months of Reflaunt having it. I had bought it for £800 - used a couple of times and they sold it for £81.25 without asking me if that was ok. I would rather have had it back! Wonder how much Reflaunt made out of these sales? Wish I’d NEVER used the Reflaunt service. Will NEVER use again and will NEVER recommend them. Absolute con merchants!
0
Lauretta Dickstein
Verifizierte Bewertung
Gilt has always responded quickly to my…
Gilt has always responded quickly to my questions. They should teach customer service to other companies!!!
0
Aida Babayeva
Verifizierte Bewertung
CJ was absolutely fantastic throughout…
CJ was absolutely fantastic throughout the whole process! He was extremely helpful, fast and always kept me updated. He was consistently available and went above and beyond to answer every inquiry I had. His professionalism and dedication made the whole experience so easy and stress-free. CJ is honestly the reason I will continue selling with Reflaunt. Good job.
0
Sin Hang
Verifizierte Bewertung
Very concerning lack of communication
UPDATE - 28 Aug: Update: After posting this review, Reflaunt responded very quickly and provided me with a dedicated escalation contact. Sam then looked into the status of all my items with their internal team and kept me updated. I’m happy to say that several of my items have now successfully sold and been finalised. I have either received the payouts or they are currently being processed. A few other items have also sold and are still going through the marketplace/return process, so I’m waiting for those to be finalised. Sam has been very helpful in getting everything clarified, and I really appreciate the support I received once my case was picked up. My original concern about the lack of response was genuine, and I do still think communication and the “A Buyer is Interested” status could be much clearer. However, I’m pleased with the sales results and how the issue was eventually handled. I’m now comfortable using Reflaunt again and plan to send more items in the future. Thank you to Sam and the team for helping resolve this. ——————— UPDATE – 19 August: Reflaunt responded to this review very quickly and asked me to contact their Customer Service Escalations team, stating that my case would be picked up “immediately”. I emailed the escalation address as requested and provided my details, but unfortunately I have still received no acknowledgement or response. I genuinely hope someone will contact me and resolve this. I will continue to update this review to reflect what happens. ——————————— I had previously had a good experience with Reflaunt and successfully sold two items through them, which is why I felt confident continuing to use their service and sending more items to them. Unfortunately, my experience has changed significantly since around May. I currently have items with Reflaunt with a total listed value of over £3,000. Some of these items have been showing “A Buyer is Interested” for a very long time, yet I have received no sale confirmation or payout and cannot even reduce their prices. What concerns me most is the complete lack of communication. When sending items to Reflaunt, responses were quick and everything appeared professional. However, now that I am trying to find out what is actually happening with my items, I cannot get a response. I first contacted customer service over a week ago and have since followed up and contacted multiple Reflaunt email addresses. Despite the stated 48-hour response time, I have still received no acknowledgement or meaningful response. When a company is holding more than £3,000 worth of your belongings, being unable to get even a basic confirmation of their status is extremely concerning. Based on my current experience, I would not recommend sending any further items to Reflaunt until their communication issues are resolved. I am aware that there are many positive reviews, and I had a positive experience myself in the past. I would therefore encourage anyone considering the service to read both the positive and negative experiences and make their own judgement. I will update this review if Reflaunt responds and will be happy to reflect how the situation is ultimately handled.
0
Debra Martin
Verifizierte Bewertung
Review
All great thank you!
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden. Beantwortet 100 % der negativen Bewertungen.
PT
Häufige Fragen zu Reflaunt
Ist Reflaunt seriös?
Reflaunt erreicht aktuell 4,3 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: Unternehmenssitz: PT. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Reflaunt?
Kundinnen und Kunden bewerten Reflaunt im Schnitt mit 4,3 von 5 Sternen („Gut“) auf Basis von 100 Bewertungen. 77 davon stammen aus den letzten 12 Monaten.
Ist das Profil von Reflaunt beansprucht?
Nein. Das Profil von Reflaunt ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Reflaunt hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Reflaunt auf Bewertungen?
Reflaunt: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Reflaunt negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.