Bewertung
1,3
Schlecht · von 5 Sternen
Mietwagenanbieterrenalcars.com
1,3von 5 · Schlecht
Bewertung
Schlecht · von 5 Sternen
Stimmen
12 in den letzten 12 Monaten
Mietwagenanbieter
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Deel
We arrived at Marseille airport with my 90 year old wheelchair using blue badge holder father in extreme heat. For two hours we battled with rentalcars on the phone as the supplier would not rent us the car despite a clause on page four of their voucher stating the main driver needed ‘a credit or debit card in their name’ which we had. They have a further misleading clause on a following page contradicting this clause. Despite two other drivers present with other credit cards they would not change the driver. The rentalcars caller would not offer us a full refund and after two hours could only tell us that they had found another supplier but had no price…what were they doing in this time? As we were already in Hertz and in an emergency situation with my 90 year old father close to collapse we paid hertz for the car. Then this morning we received a cheaper price from rentalcars from another supplier…it was sent at 18.05 last night, what did they expect us to do wait indefinitely at the airport? This disingenuous company - rentalcars- are refusing a full refund. I am disgusted in a world where customer service has been bought out by big business and the constant need to make profit rentalcars should be ashamed of themselves.
Gianfranco Gentille
Terrible experience. Made a reservation and realized 10 minutes later I had a mistake. Then realized of their deceptive advertising saying "free cancellation" when it's only up to 48 hours before car pick up. Turns out I reserved 40 hours before pick up and cancelled 10 minutes later. They just won't refund my money although it literally was 10 minutes later. Tristan from customer service will deny this. It's laughable
frederique matera
I booked a car with the company BUDGET in CROATIA via RENTALCARS.COM for an amount of 863 euros including full insurance coverage. When the car was picked up, the BUDGET employee had me sign a document accepting another insurance for an amount of 443 euros without explaining to me that this is what I was validating by signing. I thought I would sign only to confirm that I was taking care of the vehicle and regarding the security deposit. The money was debited from my account after the return of the vehicle, 15 days later, once we returned to France so no more possibility to contest or make a claim in CROATIA and RENTALCARS.COM refuses to support us in recovering this money. In short, do not use RENTALCARS.COM, the car reservation platform provided by BOOKING.COM because they are thieves.
Bob Preston
They sold me a rental and insurance through budget in Sarajevo, Bosnia. Budget refused to accept the insurance policy and demanded a 5000€ deposit. I balked. They then refused me service and told me to talk to rental cars.com. I’m getting the run-around. Bought out by booking.com, they are to be avoided.
MD
AVOID this at all costs or it will cost you plenty. Reserved a car for 266 euros and was charged 378 USD. Company says it is a conversion rate when in fact it is a $78 overcharge. In addition, was also charged by the rental car company Dollar Rental so was overcharged and double charged. Customer service is non-existant. The promised rental fee was overcharged by more than $400. What a scam!
Typische Antwortzeit unter 24 Stunden.
Rentalcars erreicht aktuell 1,3 von 5 Sternen aus 60 unabhängigen Bewertungen — Gesamturteil „Schlecht“. Zur Einordnung: der Firmensitz (03103 Manchester, US) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Rentalcars im Schnitt mit 1,3 von 5 Sternen („Schlecht“) auf Basis von 60 Bewertungen. 12 davon stammen aus den letzten 12 Monaten.
Rentalcars hat seinen Sitz in 03103 Manchester, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Mietwagenanbieter sind eDreams (4,4 von 5), Opodo (4,2 von 5), Discovercars (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Rentalcars ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Rentalcars hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Rentalcars: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.