Bewertung
1,5
Schlecht · von 5 Sternen
Rentcarla Erfahrungen
1,5von 5 · Schlecht
Nicht beansprucht Beanspruchen Antwortet langsam
Stimmen
729
300 in den letzten 12 Monaten
Unternehmen
19%
Anteil 5-Sterne-Bewertungen
Bewertungen (729)
300 in 12 MonatenIhre Stimme
Erfahrung zu Rentcarla schreiben
Tony Helton
Verifizierte Bewertung
I wish I read the reviews first
I wish I read the reviews first. I had lost my wallet with my credit cards in it. I was told by someone that I could rent one through touro with a debit card. I went to the bank and got a debit card. I was online and Carla rental car popped up. I checked out there site. It says in plan in clear english they take debit or credit cards, I thought this must be something new I been renting cars for 35 years for my business. I been in line at car rental counters, before Rentcarla was even heard of. I felt bad for the people who had never rented a car and find out they couldn't rent a car without a credit card They were dumbfounded, out town no car and no where to get one it seem like everytime I traveled I would see people in this jam. I don't know why some of the larger rental car company don't make it clear about it. I notice Priceline is advertising no credit card needed.I mad at myself for falling for this scam. They charged me 120.00 for their part. I called Carla support they are only available 8 to five. Got email from a some cat from carla to provide documentation from budget why I couldn't rent the car from budget Its just away to to drag you along until you give up. Rentcarla is the one that knows for a fact you have to a credit card. They want be in business for long. What are doing is false advertisement and misrepresentation. Its not about money it the principle of it. They want been in business for long. A good lawyer can get a class action law suite on there ass. Spread it to all the people you know. In the mean time,send a complaint to the US Attorney General office. The consumer protection agency. I would tell to send it to the BBB but they are not a scie Federal agency they are a franchise. They just want there dues. Good out the in the trenches of corruption. Take the time and complain,so we can stop these criminals.
0
Nicola Giacobelli
Verifizierte Bewertung
Sto aspettando ad oggi un rimborso di…
Sto aspettando ad oggi un rimborso di euro 155.67 per l'acquisto di una polizza assicurativa di un auto che non ho più noleggiato.il mio voucher è nr 3836061 dal 16.08.26 sto aspettando il rimborso che non è ancora avvenuto
0
kons zach
Verifizierte Bewertung
Very unprofessional behavior from the…
Very unprofessional behavior from the customer service department. They repeat the same during the communication ignoring what you say to them. I was charged with a prepayment for a car rental and the amount was not subtracted from the total rental price I paid during the pickup since they never informed the rental office. Furthermore they informed me that the guarantee for the car was 250 to 300€ which was far from the real price that the rental office asked 1100€. Overall very bad service.
0
Mr Jeremy Summers
Verifizierte Bewertung
Do not use this company
Do not use this company. I had a completely disastrous experience with Carla Car Rental that cost me both time and a significant amount of extra money.When I arrived at the local rental company counter after a long flight, they had absolutely no confirmation or record of my booking. Because Carla is not based in the EU, their phone support was unreachable. I was completely trapped at the desk relying on their automated AI assistant. I sent numerous emails right there on the spot, but the AI assistant was entirely useless and could not resolve the actual problem.Because of Carla's failure, I was forced to walk over to another company and hire a completely new car at the last minute for a massive additional cost.To make matters worse, their customer service after the fact is nonexistent. It has been over a week of endless calling and messaging, and I am still waiting for my money to come back. They have my money, I had no car, and nobody is taking responsibility. Avoid them at all costs—poor system integration, useless AI support, and terrible customer care.
0
Hannes Mader
Verifizierte Bewertung
Erst Buchung wurde gemacht mit…
Erst Buchung wurde gemacht mit Anzahlung 345.—. Fahrzeug wurde nicht ausgehändigt da Buchung durch andere Person als Kreditkarte lautet. 2. Buchung gemacht jedoch Anzahlung nicht wieder erhalten.. Kundendienst reagiert nicht..
0
Die Akte
Antwortet langsam
Typische Antwortzeit über einer Woche. Beantwortet 5 % der negativen Bewertungen.
US
Häufige Fragen zu Rentcarla
Ist Rentcarla seriös?
Rentcarla erreicht aktuell 1,5 von 5 Sternen aus 729 unabhängigen Bewertungen — Gesamturteil „Schlecht“. Zur Einordnung: Unternehmenssitz: US, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Rentcarla?
Kundinnen und Kunden bewerten Rentcarla im Schnitt mit 1,5 von 5 Sternen („Schlecht“) auf Basis von 729 Bewertungen. 300 davon stammen aus den letzten 12 Monaten.
Ist das Profil von Rentcarla beansprucht?
Nein. Das Profil von Rentcarla ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Rentcarla hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Rentcarla auf Bewertungen?
Rentcarla: Antwortet langsam. Typische Antwortzeit über einer Woche.
Kann Rentcarla negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.