Bewertung
2,4
Mangelhaft · von 5 Sternen
Telekommunikationsanbieterretevis.com
2,4von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
10 in den letzten 12 Monaten
Telekommunikationsanbieter
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Michael Scurfield
They lost my order. Having to claim a refund. I will order similar product of Temu now, and save £10.
David
I've had great experiences with Retevis both with their products and interactions with their employees. When I've needed after sale support it's been helpful and effective. When I've interacted with them through social media to ask about product improvements and software fixes they've not only responded, they've listened and rolled out firmware updates! They are a rare one in the world of radio where they listen to ham operators for what can be made better.
RazvanTAINA
Ordered on official Retevis site a bundle of 2 RT668D radios with two compatible mike-speakers. Surprised to receive much bigger bundle with same type of radios. Reported from the site by message to Customer Service, I received immediately a very commercial positive feedback. The missing parts were immediately sent and received in a very short time. So my experience: very responsive and effective customer service. For the material itself solid looking but to early to evaluate it.
F Fighter
Sent several messages to this company over the months and never get any responses back from them. I have sent messages directly through their webpage and also on social media. If this is a reflection of their customer service, they can keep their electronics. Buyers beware!!
Craig Howarth
Horrible customer service. The belt clips on these radios break easily. I use them at my business. I ordered a set of new ones from retevis.com. When I made the order it said they were in stock and they would be shipped within a couple days and I would have them within a week or two. Several weeks later the order hadn't arrived. No email from them with an update. That's a red flag. I contacted them and waited days for a reply. They said there was a 'delay' and to give them 'a coupe more days' and they would be shipped. A couple weeks later I had to email them again because I haven't receied the order. Once again have to wait several days for a reply. I'm told 'This product line is currently undergoing optimization and upgrades, and the completion time is undetermined. Can you wait a couple days?'. I replied and said NO! Cancel the order and provide a full refund. Your 'couple days' has now gone into a couple months and there is no end in sight. I get an email back saying they are closed for 4 days. When they reply to that email days later they say 'This product hadn't yet entered the product optimization stage. Would you like a discount? I have lost track at how many emails I've sent to ask them to cancel the order and provide a full refund, but that has not happened and the order has not been shipped. Do NOT trust this company. I am going to pruchase another brand of radios in the future and they've lost my business. I contacted the bank to cancel the transaction because they have igored my requests. Brutal service!
Typische Antwortzeit unter 24 Stunden.
Retevis erreicht aktuell 2,4 von 5 Sternen aus 31 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Retevis im Schnitt mit 2,4 von 5 Sternen („Mangelhaft“) auf Basis von 31 Bewertungen. 10 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Telekommunikationsanbieter sind Vodafone UK (4,8 von 5), Right Channel Radios (4,2 von 5), Ringsted Antenneforening (4,0 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Retevis ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Retevis hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Retevis: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.