Bewertung
1,7
Mangelhaft · von 5 Sternen
E-Commerce-Lösungsanbieterreveni.com
Reveni Erfahrungen
1,7von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
56
53 in den letzten 12 Monaten
E-Commerce-Lösungsanbieter
14%
Anteil 5-Sterne-Bewertungen
Bewertungen (56)
53 in 12 MonatenIhre Stimme
Erfahrung zu Reveni schreiben
Rhian Emily Grieveson
Verifizierte Bewertung
My experience with Reveni has been…
My experience with Reveni has been extremely poor and unnecessarily stressful. I had no idea who Reveni were when I began receiving messages from them. My original purchase with Rebellious Fashion was made using Klarna Pay in 30, so I had not received cash into my bank account. When I checked with Klarna, I was told the transaction was closed, which understandably left me confused about why an unfamiliar company was demanding money from me. I contacted Reveni on 29 July specifically saying that I did not understand what the demand related to. Rebellious Fashion did not provide its response until 8 August, and I was not provided with evidence showing the alleged problem with my return until 16 August. Despite the matter being disputed and me actively trying to establish what had happened, additional charges continued to be added. I have since sought advice from Citizens Advice regarding the handling of the dispute and the additional charges. What I have found particularly upsetting is the repeated threatening nature of the correspondence and the prospect of further charges while I have been trying to resolve the matter. Responses have also taken time, yet the charges apparently continue to increase. I have not ignored this matter. I have repeatedly engaged, explained my position and requested that the additional charges be stopped while the dispute is dealt with. Based on my personal experience, I would not choose to use Reveni again and would advise consumers to understand exactly how their instant-refund service works before agreeing to use it. I now simply want Reveni to deal with my formal dispute fairly and provide a final resolution rather than continuing this stressful back-and-forth.
0
Yinka B
Verifizierte Bewertung
Disgusting
Interesting - I am facing tghe same horrific experience with an Ego return that they claimwas damanged. It certainly was not! I have asked for evidence and no response - I am now being hounded by reveni. I will now also escalate to FOS. Thank you
0
Dexter
Verifizierte Bewertung
Shocking company
Shocking company. I thought this was a scam at first they are so bad. But no it’s a real company. Another Ego shoes customer with horrendous returns experience. My advice is don’t buy from Ego or anyone else that uses this company for its returns.
0
Giella
Verifizierte Bewertung
Reveni should be out of business
I’m so glad I came here to see all of these reviews, and that I’m not the only one being harassed. I will never buy from Ego again as long as they use Reveni, and I won’t shop with any other company that uses them. I received an $11 refund for a $40 dress, then weeks later my return was “rejected” so they asked for $30. Why $30? After weeks of emails, they raised the price to $50. I contacted Reveni multiple times throughout those weeks with no response, so I contacted Ego. Ego said they would handle it and that I am all set and don’t have to do anything. 6 MONTHS LATER, Reveni emails me again saying I need to pay $195 to avoid legal action or damage to my credit. I would love to take Reveni to court to sue for harassment, stalking, and intimidation. How are they still in business after all of these issues and complaints.. EDIT: To reply to your automatic response below… I’ve emailed you for months with not one reply. Ego already told you to stop harassing me.
0
Jamie Bartlett-Jenkins
Verifizierte Bewertung
Harassment and Inaccurate Records
Like many of the reviews I too am being harassed incorrectly by Reveni on behalf of Ego. They repeatedly ignore my emails with explanations and evidence to correct their records and continue to harass me with threats of fraud proceedings and penalty fees.
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 66 % der negativen Bewertungen.
Alternativen zu Reveni
E-Commerce-Lösungsanbieter-Ranking →Häufige Fragen zu Reveni
Ist Reveni seriös?
Reveni erreicht aktuell 1,7 von 5 Sternen aus 56 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: der Firmensitz (Calle de Caracas, 6, 28010 Madrid, ES) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Reveni?
Kundinnen und Kunden bewerten Reveni im Schnitt mit 1,7 von 5 Sternen („Mangelhaft“) auf Basis von 56 Bewertungen. 53 davon stammen aus den letzten 12 Monaten.
Wo hat Reveni seinen Sitz?
Reveni hat seinen Sitz in Calle de Caracas, 6, 28010 Madrid, ES. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Reveni gibt es?
Die bestbewerteten Anbieter in der Branche E-Commerce-Lösungsanbieter sind InPost España (4,0 von 5), GoDaddy (4,3 von 5), Onbuy (4,7 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Reveni beansprucht?
Nein. Das Profil von Reveni ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Reveni hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Reveni auf Bewertungen?
Reveni: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann Reveni negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.