Bewertung
2,3
Mangelhaft · von 5 Sternen
Bekleidungsgeschäftrockybrands.com
rockybrands.com Erfahrungen
2,3von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet nicht auf Bewertungen
Stimmen
4
4 in den letzten 12 Monaten
Bekleidungsgeschäft
0%
Anteil 5-Sterne-Bewertungen
Bewertungen (4)
4 in 12 MonatenIhre Stimme
Erfahrung zu rockybrands.com schreiben
Jim M.
Verifizierte Bewertung
Do Not Buy Rocky Brands Products
If I could rate Rocky Brands a 0, I would. Purchased a pair of ROCKY Original Ride FLX Comp Toe Waterproof Snake Boots on May 15, 2026 for $200. By the beginning of August 2026, the heel and front sole of the right boot separated under normal wear conditions. I contacted Rocky Brands for a warranty replacement and was advised the boots I purchased were no longer available and because of this, they would only offer a 60% discount on another purchase. After less than 3 months of normal use, nothing should fail like this. Rocky Brands touts themselves as a proud American company providing tough, high-quality products to the public and in particular, the military. As a combat veteran, I am offended since their actions in no way substantiate the rhetoric they boast about on their website for how wonderful they are with strong, home grown roots. They don't back up their customers, they deceive and soak Americans for money. All who read this should be as fed up and disgusted with this type of treatment as I am. I strongly advise readers not to purchase anything from the entire Rocky Brand portfolio due to their gross misrepresentation of their products, customer support, and warranty.
0
Tamara Carter
Verifizierte Bewertung
Wish I would have seen this review on…
Wish I would have seen this review on trust pilot before ordering Xtratuff shoes through rockybrand.com I would not recommend them at all. If you find yourself in a situation needing to return, they are not trustworthy. Please be advised
0
Libby Galloway
Verifizierte Bewertung
I placed an order last night for…
I placed an order last night for Xtratuffs. I immediately realized my shipping address was incorrect. I then, immediately, sent an email notifying that I needed my address changed. I got an email back saying basically there is absolutely nothing they can do. I call BS. I will absolutely tell all my friends and family here in Alaska to skip this website. I’m so disappointed.
0
Christian Gutierrez
Verifizierte Bewertung
Dissapointing
To Whom It May Concern, I am writing to formally escalate a series of unresolved issues regarding my recent orders and interactions with your company. Initially, I placed an order for boots that I was charged for but never received. The only reason this issue was discovered is because I repeatedly followed up over several weeks requesting updates. After continued follow-ups, your team investigated and confirmed that the boots had never been shipped. Customer service acknowledged the error and provided a goodwill discount to make up for the issue, advising that it could be used toward a future purchase. Separately, I placed another order for multiple pairs of boots. One pair fit properly, but three did not due to sizing differences between models. I initiated an exchange and followed all instructions provided. I shipped the items back and provided the required tracking information and receipts, as instructed in your email correspondence. I worked with Taylor S. during this process, who was helpful and professional in guiding the exchange. After completing all required steps, I contacted your team to confirm the status. During that call, I was informed that the shipment was tracked and acknowledged. However, the exchange was never fulfilled. More concerning, the day after that confirmation, my phone number was blocked from contacting your company. When I attempted to follow up using another phone, that number was also blocked. In addition, my emails have gone unanswered. I have now been completely cut off from communication, despite making multiple good faith attempts to resolve this issue. In a separate matter, when I attempted to use the goodwill discount for a new order, I was subjected to repeated questioning and ultimately accused of fraud. I was told that it was “not normal” to order multiple models of boots and was flagged simply for being a man purchasing women’s boots for myself and my wife. I explained clearly that I am not a reseller and do not own a business. These were personal purchases made by myself and my wife as customers who genuinely enjoy your products. Despite this, I was treated as if I was acting improperly. My order was blocked, and I was effectively prevented from purchasing your products. My interaction with your fraud prevention team, specifically Kyle Brown, was particularly concerning. His approach was dismissive and disrespectful, and there was no apparent effort to understand or resolve the situation. Instead, I was immediately accused of fraud and my account was restricted based on assumptions rather than facts. At this point: I have returned products and received no exchange I have been charged without receiving goods I have been accused of fraud without justification I have been blocked from all communication channels I am requesting immediate resolution of the following: Shipment of the three exchange pairs in the correct sizes, as promised in your written communication Direct contact from a supervisor to resolve this matter without further delay Restoration of my ability to communicate with your company and confirmation that I may continue purchasing as a legitimate customer I have already submitted a complaint with the Better Business Bureau regarding this matter. I am requesting that your team review this situation promptly and provide a resolution. I look forward to your response.
0
Die Akte
US
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Ist rockybrands.com seriös?
Für rockybrands.com liegen bisher 4 öffentliche Bewertungen vor (2,3 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: Unternehmenssitz: US. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Welche Alternativen zu rockybrands.com gibt es?
Die bestbewerteten Anbieter in der Branche Bekleidungsgeschäft sind Superdry (4,1 von 5), CafePress (4,3 von 5), FRASERS (3,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von rockybrands.com beansprucht?
Nein. Das Profil von rockybrands.com ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann rockybrands.com hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet rockybrands.com auf Bewertungen?
rockybrands.com antwortet hier nicht auf Bewertungen. Ohne beanspruchtes Profil kann die Firma hier nicht antworten.
Kann rockybrands.com negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.