Bewertung
3,1
Durchschnittlich · von 5 Sternen
Fahrrad-Großhändlersamebikes.co.uk
SAMEBIKE Erfahrungen
3,1von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
16
3 in den letzten 12 Monaten
Fahrrad-Großhändler
50%
Anteil 5-Sterne-Bewertungen
Bewertungen (16)
3 in 12 MonatenIhre Stimme
Erfahrung zu SAMEBIKE schreiben
DAVID WARD
Verifizierte Bewertung
Do not buy an e bike from Same Bike
Appalling after sales service!!!!! We purchased a brand new same bike e bike from Amazon and when it arrived it had rusty components and a large graze on the frame! We tried to reach out to to Same Bike via Amazon but they sent us around in circles asking us to spray the frame and wait for another component to come!!!! When we asked for a full refund Amazon were awful and stated that we would have to pay for the return shipping and wait for a refund from Same bike!!!!! Please avoid this seller and Amazon for that matter when our high value products it’s a real problem
0
J Hudson
Verifizierte Bewertung
Stay well away
Stay well away. You would be better to pay a little more and receive your bike. Unfortunately we didn't read other reviews before ordering. Waiting for a bike that i have ordered and paid for. Wasted two days waiting for delivery from XPD they have now said can not find our address they haven't even tried as every other delivery gets here no problem. Samebike is not even responding to our emails so what do we do now??
0
Adel Al-azzani
Verifizierte Bewertung
I do NOT recommend this seller.
I do NOT recommend this seller. I ordered an e-bike on 10 December. The delivery was heavily delayed, so I clearly requested cancellation before receiving anything. Despite this, the seller kept asking me to “wait” and refused to refund until the bike returned to their warehouse — even though I never received the item at all. After weeks of delays and excuses, I had to raise a bank dispute, and the bank ruled in my favor and refunded me. Very poor customer service, unreasonable refund policy, and unnecessary stress for the customer. Think carefully before buying from this company.
0
arcan
Verifizierte Bewertung
Fun budget bike but poor quality is ruining it
A very mixed feelings overall. At one hand, the ebike (RS A01 PRO) feels nice. I like the weight. It feels great at uneven terrain, it's almost some kind of off-grid bike. Handles nicely and reminds a small motorbike. Looks are also pretty nice. Mine is matt black. Probably some newer model because it looks better than the ones on pictures. But here ends the positives. Quality of the bike is pretty low. The rear rack came bent down. Not a big deal, got refunded for that. But can't turn the blind eye for the front wheel, that also came a little bent. I had to spent hours adjusting spokes but it's still a little off, including the rotor (that's also a little bent) that was almost impossible to finally adjust it to not to rub on the brake pads. I would return the wheel or the whole bike if i didn't ruin the spoke nipples (trying to fix the wheel), so it looks like it's my fault. Front lamp started making horrible noise, had to fix it myself. The seat is moving, due to the shock absorber probably but still, the feeling of seat moving is slightly disturbing. And lastly, the battery, it doesn't last long. It's probably due to unlocking the bike. So the extra speed takes it toll. Now it's more like 15-18 miles on one charge than promised 45... Also the speed is inconsistent, once you stop pedaling it slows down pretty quick, so it's better to keep the speed. It drags a little, it needs a few kicks to get the speed back. But once its going, it goes pretty fast. Strong enough to go up a very steep hill too. Overall, it's a fun budget bike with issues. With the voucher (60off) i spent £599 so it's not the worst deal. But I won't go for this brand ever again. If you are on tight budget then it's not the worst deal I guess. Just make sure you have A LOT of time, my bike came disassembled in pieces. Had to adjust literally everything, handle bar, brakes, throttle etc. But if you can spend an £300-400 extra then go for ADO or Fiido, honestly. The support from company is pretty good, at least if it comes to small issues like a part replacement etc. Don't know how do they respond to some more serious complains or returns, but so far the are pretty responsive. I'll probably ride this bike to the death and send to recycling after few years because it's not worth investing in it. I'll try to come back and leave an update how the bike behaves after a year or two. 2.5/ 5*
0
Hasse Brandt
Verifizierte Bewertung
Absolutely perfect service
Absolutely perfect service. 110%. Thanks!
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen.
Alternativen zu SAMEBIKE
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Ist SAMEBIKE seriös?
Für SAMEBIKE liegen bisher 16 öffentliche Bewertungen vor (3,1 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: der Firmensitz (Al. Krakowska 163, HaLa1.Pok.A2, 05-552 Łazy, PL) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Wo hat SAMEBIKE seinen Sitz?
SAMEBIKE hat seinen Sitz in Al. Krakowska 163, HaLa1.Pok.A2, 05-552 Łazy, PL. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu SAMEBIKE gibt es?
Die bestbewerteten Anbieter in der Branche Fahrrad-Großhändler sind Upway France (3,9 von 5), Fatbikeskopen (3,6 von 5), Bikeshopping (4,6 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von SAMEBIKE beansprucht?
Nein. Das Profil von SAMEBIKE ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann SAMEBIKE hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet SAMEBIKE auf Bewertungen?
SAMEBIKE: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann SAMEBIKE negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.