Bewertung
4,1
Gut · von 5 Sternen
Santé Studios Erfahrungen
4,1von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet langsam
Stimmen
235
106 in den letzten 12 Monaten
Unternehmen
67%
Anteil 5-Sterne-Bewertungen
Bewertungen (235)
106 in 12 MonatenIhre Stimme
Erfahrung zu Santé Studios schreiben
Peter Ehlers Schmidt
Verifizierte Bewertung
Can not deliver
I ordered a t-shirt on 4 August. The product page advertised "Global next day delivery available" and their shipping terms state that orders placed before 12pm CET are dispatched the same day. After 17 days nothing had shipped. Over roughly six emails I was told the order was "in the final stages of preparation", then that preparation was complete and the delay had moved to fulfilment, then that they had "reach out to our logistics team" — three separate times. I never received a dispatch date or a tracking number. I cancelled and they did refund me in full, which I'll give them credit for. They then told me in writing which shirts were "ready-to-ship". I ordered one of those on Monday 24 August, before 12pm CET. Same result: no dispatch, no label, no tracking. When I pointed at their same-day terms, they explained that "ready to ship" only meant the item wasn't out of stock. I received the identical delay email I'd had for the first order, near enough word for word, then a request for 24–48 hours. That was Tuesday. It's now Friday and they have stopped replying entirely. Two orders, three weeks, not one parcel handed to a carrier. The support replies are polite and arrive quickly, but they contain no facts — no location, no label, no date. Judge the delivery promises on the product pages accordingly.
0
l i
Verifizierte Bewertung
TRUFFA - STATE LONTANI
ho dovuto sollecitare per avere i prodotti ordinati. hanno spedito dopo un mese e poi al momento del reso non accettano. da cancellare assolutamente
0
Elliot Griffiths
Verifizierte Bewertung
Poor customer service and difficult returns
I spent £106 with Santé Studios, but unfortunately the items I received didn’t fit. When I tried to arrange a return, I received no response from the company and was effectively left with an unwanted order. Very disappointing customer service and a frustrating experience, especially when trying to exercise their stated returns policy. I’d strongly recommend being very careful when ordering from Santé Studios.
0
Manuel Pinto
Verifizierte Bewertung
Very disappointing experience with…
Very disappointing experience with Santé Studios. I ordered on August 16th based on their advertised 3–5 business day delivery. After contacting support, I was told one of the items was actually out of stock and could take up to a month to restock — something that was not disclosed when I placed the order. I agreed to swap the item after being promised the replacement would be dispatched immediately. It wasn’t. I was then given further assurances about dispatch, but the order still wasn’t shipped. After several days of delays and contradictory updates, they eventually offered me a refund because they couldn’t even provide a clear dispatch or tracking update. Poor fulfilment, misleading delivery expectations and frustrating customer service. I would not recommend this brand.
0
customer
Verifizierte Bewertung
Products were amazing
Products were amazing! I would 110% recommend . Design's of Santé's pieces are very thoughtful and make you stand out, not in a loud way, but a classy elegant way. Great products and service all round. Thank you!
0
Die Akte
Antwortet langsam
Typische Antwortzeit über einer Woche. Beantwortet 24 % der negativen Bewertungen.
Österreich
Häufige Fragen zu Santé Studios
Ist Santé Studios seriös?
Santé Studios erreicht aktuell 4,1 von 5 Sternen aus 235 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: Unternehmenssitz: Österreich. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Santé Studios?
Kundinnen und Kunden bewerten Santé Studios im Schnitt mit 4,1 von 5 Sternen („Gut“) auf Basis von 235 Bewertungen. 106 davon stammen aus den letzten 12 Monaten.
Ist das Profil von Santé Studios beansprucht?
Nein. Das Profil von Santé Studios ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Santé Studios hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Santé Studios auf Bewertungen?
Santé Studios: Antwortet langsam. Typische Antwortzeit über einer Woche.
Kann Santé Studios negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wo ist Santé Studios im Handelsregister eingetragen?
Öffentliche Registerdaten zu Santé Studios sind über das Firmenbuch einsehbar.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.