Bewertung
4,7
Hervorragend · von 5 Sternen
Crowborough Workshop (Now Closed) Erfahrungen
4,7von 5 · Hervorragend
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
100
1 in den letzten 12 Monaten
Musikgeschäft
86%
Anteil 5-Sterne-Bewertungen
Bewertungen (100)
1 in 12 MonatenIhre Stimme
Erfahrung zu Crowborough Workshop (Now Closed) schreiben
Johen R.
Verifizierte Bewertung
Terrible service at sax.co.uk (London store)
I visited the sax.co.uk store in London recently and the overall service was really bad. Disinterested staff, and it felt like no one could be bothered to help properly. What made the whole experience even weirder was the special attention given by the beard guy – he was like watching at me the whole time no matter where i went and he is super unprofessional. One creepy interaction doesn’t fix terrible service. Won’t be going back. Avoid if you want a smooth, normal shopping experience.
0
Luciana Cerolini
Verifizierte Bewertung
Excellent shop and service!!
Excellent shop and service!!
0
customer
Verifizierte Bewertung
Alto Sax repairs
The service is very expensive and I was told to wait 3 weeks for repair of my alto sax. I have appealed however and hopefully they'll reduce the price and time period for the repair. There's just nowhere else that services saxes any more. I could of bought a brand new sax for price I've been quoted. Let's hope the repairs are a success.
0
Jørgen Lund
Verifizierte Bewertung
Lack of self-control and rude customer service
During our European tour with Blåsemafian and Alan Walker, I visited sax.co.uk with the goal of purchasing a Sakkusu Bass Saxophone on the spot. It turned out that there were no available practice rooms, so I was asked to wait a bit. I did. After about 20 minutes, I asked if it was possible to make a practice room available. The rooms were mostly occupied by amateur musicians, which was very audible in the store. I was not given a room but was instead directed to the storage area, where the oldest employee retrieved a saxophone for me. Before I even got the chance to try the saxophone, one of the younger employees (approximately 35-40 years old) became furious that I had been sent to the storage area. He angrily scolded both his colleague and me, using profanity, speaking loudly, and behaving extremely rudely. His lack of self-control was more suited to an anger management classroom than a customer store. My desire and intention to buy a bass saxophone quickly turned into a decision to leave the store while the younger employee continued shouting at his colleague in the store. I have visited this store before (in 2019) and received completely different service from a different staff. It is very disappointing that professional saxophonists, visiting the world’s largest saxophone store with a clear goal, experience such service. For this reason, I am giving this experience 1 star and hope that the employee in question is made aware of this customer feedback.
0
Danny Bligh
Verifizierte Bewertung
Is customer service a thing these days? Clearly not.
Ordered a ex-hire sax and a few accessories, the order process was fine. Everything ‘in stock’, order confirmation received and ordered late morning so expected a fast delivery as advertised. Unfortunately by the end of the following day I had heard nothing about dispatch. I’m in no rush for this instrument but knowing when it’s being delivered would be ideal so I can make sure somebody is home. Made a quick call and spoken to somebody who had the average ‘can’t be bother to help’ attitude and said “the sax is no longer in stock, somebody will be in touch in the next day. Bye”. Sure enough, a day later nobody has been in touch. Made a phone call, the staff member (a different one to prior) answers, i explain the situation and he speaks to somebody. “We can send you a brand new one out when it comes in to stock or we can send an alternative. Both of them are more expensive so I can arrange that for you and you just pay the difference” like it’s a casual £20… no real apology, no sympathy, just “pay the difference”. I chose to have a refund. Sure, i’ll probably pay more now but when a shop prides themselves on incredible service and you’re greeted with the worst attitude, zero care and having to do the leg work… well, i’d now sooner pay more elsewhere to a company that deserves my money. Would not recommend.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden. Beantwortet 50 % der negativen Bewertungen.
Alternativen zu Crowborough Workshop (Now Closed)
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Ist Crowborough Workshop (Now Closed) seriös?
Crowborough Workshop (Now Closed) erreicht aktuell 4,7 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Hervorragend“. Zur Einordnung: der Firmensitz (Brooklands Park, Farningham Road,, TN6 2JD Crowborough, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Crowborough Workshop (Now Closed)?
Kundinnen und Kunden bewerten Crowborough Workshop (Now Closed) im Schnitt mit 4,7 von 5 Sternen („Hervorragend“) auf Basis von 100 Bewertungen. 1 davon stammen aus den letzten 12 Monaten.
Wo hat Crowborough Workshop (Now Closed) seinen Sitz?
Crowborough Workshop (Now Closed) hat seinen Sitz in Brooklands Park, Farningham Road,, TN6 2JD Crowborough, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Crowborough Workshop (Now Closed) gibt es?
Die bestbewerteten Anbieter in der Branche Musikgeschäft sind hmv (UK) (4,5 von 5), Scan Computers (4,8 von 5), Musikhaus Schlaile (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Crowborough Workshop (Now Closed) beansprucht?
Nein. Das Profil von Crowborough Workshop (Now Closed) ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Crowborough Workshop (Now Closed) hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Crowborough Workshop (Now Closed) auf Bewertungen?
Crowborough Workshop (Now Closed): Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Crowborough Workshop (Now Closed) negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.