Bewertung
2,2
Mangelhaft · von 5 Sternen
Fachgeschäft für Haushaltsgeräteshop-novara.com
2,2von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
100 in den letzten 12 Monaten
Fachgeschäft für Haushaltsgeräte
Anteil 5-Sterne-Bewertungen
Ihre Stimme
J Oli
Terrible Product and aftercare, the pan I ordered less than a year old and the non stick is pealing off in large quantitys, apparantly this is normal wear and tear and no covered. The pan is now a paper weight as it cant be used for cooking.
BatandBall
Beware! These pans are NOT non-stick. In fact I have never used such awful pans before. I have contacted the company to request a refund and have been met with deafening silence. Please save your money and avoid!
R J
Not to be trusted - pans are just ok but lids are all faulty and start to rust within a week of being washed, the handle seals are also not stainless steel so rust and the lid joints are also poor and start to quickly corrode - definitely not fit for purpose and despite my chasing their customer service team for over 3 months they have used every stalling tactic and excuse possible to delay my returning the goods - they even refuse to give me their trading address - thank heavens I paid on the credit card so they are now involved!!
Ross Sampson
Two failures in less than six months — and then they blamed me I have owned this Novara pan for less than six months and have already had two problems with it. First, the handle fell off after only a few months. I contacted Novara and they had to send me replacement nuts to repair it. Now the cooking surface has started coming away in multiple places around the edge of the pan. I contacted customer service again and, incredibly, was told this was because I had used a metal utensil. Apart from being extremely disappointed by that response, their explanation simply doesn't address the problem I reported. The damage is around the edge of the pan, as my photograph clearly shows. A pan of this age should not have had a handle fall off and then have its cooking surface begin to deteriorate like this. What disappointed me most was Novara's response: rather than properly investigating the second failure, they chose to blame the customer. Very poor product durability and appalling customer service. I would not buy from Novara again.
Steve Weir
Great alternative to duct tape!... even when seasoned properly & preheated these pans stick better than a newborns nappy! ... shockingly bad,only thing worse is their refund policy! ... we gave these pans a good go, we seasoned & preheated each time, cleaned & well oiled before use... yet these are the worse pans ive ever come across. £700 in and I cut these pans before putting in the bin because I didn't want anyone else using them, & Novara wouldn't refund even though their product didn't perform to standard.
Typische Antwortzeit unter 24 Stunden.
Shop Novara erreicht aktuell 2,2 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: AE. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Shop Novara im Schnitt mit 2,2 von 5 Sternen („Mangelhaft“) auf Basis von 100 Bewertungen. 100 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Fachgeschäft für Haushaltsgeräte sind AO (4,9 von 5), Currys (4,0 von 5), Cdiscount (4,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Shop Novara ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Shop Novara hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Shop Novara: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.