Bewertung
1,6
Mangelhaft · von 5 Sternen
Shopee Erfahrungen
1,6von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
100
38 in den letzten 12 Monaten
Unternehmen
9%
Anteil 5-Sterne-Bewertungen
Bewertungen (100)
38 in 12 MonatenIhre Stimme
Erfahrung zu Shopee schreiben
Dani
Verifizierte Bewertung
Price change once you checkout
Look at the price, once you go to check out the price changes, it's a total scam. Over price and delivery fee is through the roof. This should be reported to the authorities. They're scamming people
0
Mariananuk Nurhayati
Verifizierte Bewertung
Saya sering belanja di shopee online…
Saya sering belanja di shopee online untuk keperluan anak saya tapi kali ini sungguh mengecewakan, shopee membatalkan orderan saya saat saya belanja di hypermart online, dan pembayaran total dg jumlah 93ribu tp hanya di kembalikan 52ribu dan di kembalikan di account shopee, sangat mengecewakan sekali
0
Ezra Tayar
Verifizierte Bewertung
Obscene
Obscene. They scam u into buying listed products that are not available, cancel the order and refund the money in the form of unwanted credit on the platform. And the costumer service is downright retarded, transfering u to an appropriate department for the issue, which is never appropriate, that transfers u to a new department over and over and over, never taking care of the issue, never providing a solution, but rather laying on a positive outcome (full refund) that is never going to take place unless you create some type of internal bank account to transfer your money back from the platform to your own account, which requires infinite verification procedures. CRAZY
0
Andreas Roelli
Verifizierte Bewertung
Shopee ist sehr schlecht arbeitt mit…
Shopee ist sehr schlecht arbeitt mit betrügern zusammen bei problemen halten sie zu den betrügern und sperren dein Konto👎
0
Jamaludin Nafik
Verifizierte Bewertung
I made a purchase of shoes at this place, get counterfeit items, false and rude Customer Service and no problem solving.
I made a purchase of shoes at this establishment. Upon arrival, the item was not properly packaged—it was not placed in its original box—and upon inspection, it was confirmed to be counterfeit. The seller had explicitly stated that if the item did not match the picture or was not original, a full refund would be provided. I attempted to report the issue through the platform's customer service chat, explaining that I had been deceived and that the item received did not match the seller's claims, and I requested a refund. However, a Priority Customer Service representative named Gayantri merely offered an apology and stated that returns or refunds were no longer possible. I double-checked and confirmed that a return was still possible, but the CS representative continued to insist otherwise. After I verified that the return option was still available, the chat session was unilaterally terminated by the CS representative, which left me furious due to the dishonesty and unprofessional behavior displayed—especially from a Priority CS agent. I reached out again and was connected to the same representative. When I confronted her about the false information she had given, she only apologized again and was unable to answer my questions. This further escalated my frustration. I requested to be connected to a more competent individual, but my request was denied, and I was told to simply wait for the report I had filed to be processed. I tried to be patient. However, two days after filing the report, I received a phone call from their customer service team. During the conversation, there was no genuine effort to resolve the issue or address what had occurred—they offered no real assistance whatsoever, despite all the evidence I had provided. To make matters worse, the case was abruptly closed without my consent, under report number 2075944051040800813. Summary of Issues: The seller is fraudulent. The Priority Chat CS agent is incompetent, dishonest, and fails to understand the issue. The Call Center CS agent did not resolve the matter, was disrespectful, closed the report without providing the requested resolution, and took no responsibility whatsoever.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
CN
Häufige Fragen zu Shopee
Ist Shopee seriös?
Shopee erreicht aktuell 1,6 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: CN. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Shopee?
Kundinnen und Kunden bewerten Shopee im Schnitt mit 1,6 von 5 Sternen („Mangelhaft“) auf Basis von 100 Bewertungen. 38 davon stammen aus den letzten 12 Monaten.
Ist das Profil von Shopee beansprucht?
Nein. Das Profil von Shopee ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Shopee hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Shopee auf Bewertungen?
Shopee: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Shopee negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.