Bewertung
1,8
Mangelhaft · von 5 Sternen
meraki boutique hw Erfahrungen
1,8von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Keine Antwort der Firma
Stimmen
528
188 in den letzten 12 Monaten
Baumarkt
0%
Anteil 5-Sterne-Bewertungen
Bewertungen (528)
188 in 12 MonatenIhre Stimme
Erfahrung zu meraki boutique hw schreiben
T Murray
Verifizierte Bewertung
Ordered a door number last year
Ordered a door number last year. After several emails explaining they were reorganising, communications just stopped. Never received a refund or product. Can’t believe they are now sending me sales emails. Avoid!
0
Simon Bradbury
Verifizierte Bewertung
AVOID - Misleading product description and very poor customer service
I purchased wall lights from this company which were advertised as being dimmable. They are not. This wasn't a case of changing my mind or simply not liking the product. The lights did not match the description on which I based my purchase. They therefore had to be removed and replaced, resulting in additional electrician costs which I would never have incurred had the product been advertised accurately. The lights were also damaged during delivery. The company eventually agreed to refund the purchase price, but insisted that I pay the return postage myself and, despite the circumstances, refused to reimburse the electrician costs incurred as a direct consequence of their inaccurate product description. I even offered a very reasonable solution: a full refund while allowing them to keep the lights, which would have avoided the cost and inconvenience of returning damaged goods. They refused this too. What has been particularly disappointing is the attitude throughout. Rather than acknowledging that the product was incorrectly advertised and putting me back in the position I would have been in had the description been accurate, they have simply hidden behind their returns policy. A company's returns policy does not override a customer's statutory rights when goods are not as described. The product description was wrong, the resulting costs were mine to deal with, and the company's response has been extremely disappointing. I would strongly recommend avoiding buying from this company.
0
superwoman
Verifizierte Bewertung
Never use this company
Never use this company. Late delivery, poor quality, overpriced, awful communication and no refunds on standard items despite what website says..
0
SB
Verifizierte Bewertung
⭐☆☆☆☆
⭐☆☆☆☆ – Extremely poor communication and customer service I rarely leave negative reviews, but I feel other customers should be aware of my experience. I placed an order with meraki on 26 January 2026. After experiencing a lengthy delay, I chased for an update and on 4 May was told that my order was still “in the production queue”, was “actively being tracked”, and that I would be contacted as soon as there was any movement or a confirmed dispatch update. I heard nothing further. On 6 August, more than six months after placing the order and more than three months after that last communication, I contacted meraki again to complain about the delay and complete lack of proactive updates. Rather astonishingly, the initial response I received was apparently intended for another customer. It referred to a chargeback that I had never made, stated that an order was already in transit, and gave instructions about accepting and returning the delivery. It did not address my order or complaint at all. After I pointed out the error, I finally received an explanation. I was told that the meraki business had changed ownership earlier in the year, that the company I had actually placed my order with had gone into administration, and that the new company cannot access the previous company’s records or refund my payment because the funds sit with the company in administration. I appreciate that the current company is a different legal entity and cannot necessarily be held responsible for the financial failure or debts of the previous business. However, I find the communication surrounding this extremely poor. When I contacted meraki in May, I was not told that the company I had purchased from had gone into administration. Instead, I was explicitly told that my order was still in the production queue, was actively being tracked, and that I would be contacted as soon as there was any movement. Three months later, after chasing again, I was told that the new company cannot access the previous company’s order records or process my order at all. Had I been given that information in May, I could have pursued recovery of my payment at that point. Instead, I reasonably continued waiting because I had specifically been told that my order remained live and was being processed. Most concerning of all, at no point was I proactively informed that the company with which I had placed my order had entered administration or that my order would not be fulfilled. Had I not chased again myself in August, I have no idea when I would have discovered this. I am now having to pursue recovery of the payment through my bank. Delays and even business failures unfortunately happen. My one-star rating is therefore not simply because my order wasn’t fulfilled. It reflects the lack of proactive communication, the contradictory information I was given when I specifically chased for an update, and the handling of my subsequent complaint. I had actually been considering purchasing approximately 18 further handles from meraki for a future kitchen project. Unfortunately, this experience has left me with no confidence in placing a larger order with the company.
0
mevrouw York
Verifizierte Bewertung
SCAM-DO NOT ORDER FROM THIS COMPANY!
Same experience as others… ordered in March 2026, it is now end of July and nothing. The early response to my email was autogenerated so there is ‘nothing behind the curtain’ so to say, and silence on recent emails. I looked at reviews on their website before buying and thought I was thorough but did not see the trust pilot reviews until it was too late. Their website is so professional I just wouldn’t have believed a scam, but in fact that’s what it is. DO NOT ORDER FROM THIS COMPANY!
0
Die Akte
GB
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Baumarkt-Ranking →Häufige Fragen zu meraki boutique hw
Ist meraki boutique hw seriös?
meraki boutique hw erreicht aktuell 1,8 von 5 Sternen aus 528 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: GB. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden meraki boutique hw?
Kundinnen und Kunden bewerten meraki boutique hw im Schnitt mit 1,8 von 5 Sternen („Mangelhaft“) auf Basis von 528 Bewertungen. 188 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu meraki boutique hw gibt es?
Die bestbewerteten Anbieter in der Branche Baumarkt sind The Range (3,6 von 5), Wilko (3,7 von 5), IMERCO (4,7 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von meraki boutique hw beansprucht?
Nein. Das Profil von meraki boutique hw ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann meraki boutique hw hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet meraki boutique hw auf Bewertungen?
meraki boutique hw lässt Bewertungen unbeantwortet. Keine Antwort innerhalb von 30 Tagen.
Kann meraki boutique hw negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.