Bewertung
4,0
Gut · von 5 Sternen
Simplace Erfahrungen
4,0von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
244
0 in den letzten 12 Monaten
Elektrofachmarkt
61%
Anteil 5-Sterne-Bewertungen
Bewertungen (244)
0 in 12 MonatenIhre Stimme
Erfahrung zu Simplace schreiben
Jorge Gonzalez
Verifizierte Bewertung
Be very careful with this company.
ATTENTION! It's a bit of a long story but it summarizes my experience very well, I hope it helps you before making a purchase here. My story with them begins on Sunday, April 7, I bought 1,400 euros in items that “supposedly” are in stock and that would have immediate shipping in a time of 1 to 3 days maximum, until then everything is fine, I make the payment and this is where the problems begin. After the maximum 3 days for shipping, I contact the live chat service, I speak with Mr. Alexander, and he tells me that the maximum day would be sent on Friday, it arrives on Friday and I do not receive anything and at that moment I go back to communicate through the same live chat and they give me a new date, on Monday it is sent 100%, when Monday arrives we continue with the same story, and I do not receive anything, on Monday I am already tired, I say that if they have the products they are in stock and they inform me that yes, they are in their warehouse, and I ask them if I can go pick them up myself, if there is a problem with the shipping or with the delivery company, to which they answer that that is not possible. and always the same message that seemed to be sent by a bot, “we are very sorry, we will send it as quickly as possible.” On Tuesday, April 16, the live chat on the website disappears, so I am preparing to communicate with the company via WhatsApp and their WhatsApp had no connection since February 6, I called the phones that appear both in your website. Like another one I found. on this same page. The WhatsApp phone is always turned off and someone answered on the other phone but told me it was another business, so I made sure they gave me a response via email, and there they continued with the same excuses, first they offer a discount on one of the products, and then I didn't understand very well why, but they stopped answering for 4 days and on Monday, April 22, they answered me again saying that my 10 emails during those 4 days had ended up in the Spam tray, it sounds a little strange, but well, I went back to I asked for a shipping date and they promised me again that they would send it to me on Tuesday, until today, I have not received anything, the website has been closed for updates and they do not respond to emails. After contacting all the necessary entities to know what would be the procedure to follow in these cases, my last move was two days ago to send an email to cancel the order, if they do not respond within 7 days my financial company will be ready to cancel the order and return the money. The rest remains to be seen. It's too bad that companies like this damage the image of other professionals who are trying to gain a foothold in this increasingly competitive market. I hope they can't fool more people, because I literally feel fooled.
0
Sven
Verifizierte Bewertung
ATTENTION
ATTENTION - N'expédient pas les commandes et ne répondent plus après avoir prélevé le montant de la carte bancaire. Annoncé en stock expédié le jour même, toujours rien après bientôt 3 semaines. J'ai tenté de les joindre par email, whatsapp, messenger mais aucune réponse de leur part. Commande d'un ensemble MOZA (volant, DD, pédalier, boite) passée le 03/04/2024, toujours pas expédiée. J'ai demandé le remboursement ce jour. -------------------------- ATTENTION - Do not ship orders and do not respond after taking the amount of the credit card. Announced in stock and shipped the same day, still nothing after nearly 3 weeks. I tried to contact them by email, whatsapp, messenger but no answer from them. Ordered a MOZA set (steering wheel, DD, pedals, box) on 03/04/2024, still not shipped. I requested a refund today.
0
Mike Spaans
Verifizierte Bewertung
Misleidende voorraadstatus en…
Misleidende voorraadstatus en leverdatum op productpagina. Product zou binnen 1 dag geleverd worden maar zijn inmiddels 1,5 week verder en nog niet in huis. Tweede order in rij waarbij dit gebeurd. Voor mij reden genoeg om hier nooit meer te bestellen en op zoek te gaan naar een alternatief die wel zijn beloftes nakomt.
0
Pedro
Verifizierte Bewertung
Happy with the S1 cockpit
Overall I have had a good experience with this company. It is an issue that the advertised next day delivery is too often not achieved ( judging by my own experience and other reviews), probably because some times the goods need to be shipped from third parties instead of their own warehouse. It would be better to specify a range of e.g. 1 to 7 days in those cases. As it is always better to to under promise and over deliver. On the other hand e-mails are replied to quickly and a refund given if not happy with the waiting time, which inspires confidence. I have also ordered the S1 cockpit, which was a bit of a gamble since it was the first time on the market without many reviews. But it looked to be good value for what was being advertised and I liked that it had a nice small footprint. When the package was received, I was surprised by the build quality, already when putting it together I could tell that it was very precisely machined, e.g. the screws would easily go in by hand before tightening the last bit with an allen key. Then came the first time racing. I was very happy to experience absolutely no flex with a 12 Nm direct drive wheel. Pedal are also nice and sturdy for my needs. I have the Moza SRP pedals with the heavier brake mods . Pressing hard on the brakes, I do see the pedal platform flex a little, but it is not noticeable if not looking. Overall very happy with the S1, it is nice and small, has all the adjustments I need and provides a solid base.
0
Andreas Cdr_Dagobert
Verifizierte Bewertung
Very satisfied
Very satisfied. There was even detailed advice about the size beforehand. Shipping within the EU is also fast
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen.
Alternativen zu Simplace
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Ist Simplace seriös?
Simplace erreicht aktuell 4,0 von 5 Sternen aus 244 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (Marsweg, 103, 7202AT Zutphen, NL) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Simplace?
Kundinnen und Kunden bewerten Simplace im Schnitt mit 4,0 von 5 Sternen („Gut“) auf Basis von 244 Bewertungen.
Wo hat Simplace seinen Sitz?
Simplace hat seinen Sitz in Marsweg, 103, 7202AT Zutphen, NL. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Simplace gibt es?
Die bestbewerteten Anbieter in der Branche Elektrofachmarkt sind AO (4,9 von 5), Currys (4,0 von 5), B&H Photo-Video (4,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Simplace beansprucht?
Nein. Das Profil von Simplace ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Simplace hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Simplace auf Bewertungen?
Simplace: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann Simplace negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.