Bewertung
4,0
Gut · von 5 Sternen
Elektronikunternehmenskullcandy.com
Skullcandy (US) Erfahrungen
4,0von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
100
100 in den letzten 12 Monaten
Elektronikunternehmen
68%
Anteil 5-Sterne-Bewertungen
Bewertungen (100)
100 in 12 MonatenIhre Stimme
Erfahrung zu Skullcandy (US) schreiben
cdqf
Verifizierte Bewertung
It took 4 hours for my issue to get…
It took 4 hours for my issue to get resolved with no one providing me a clear answer and just blaming each other (the other party being UPS). The only saving grace was that the last agent offered to resend my order to me at no extra cost.
0
Eduard Roșu
Verifizierte Bewertung
The customer service was great
The customer service was great, even I had some problems with my shipping order, they resolved fast and easy. They are respectful and they treat and speak with me very good.
0
Connor
Verifizierte Bewertung
Hannah was very understanding and swift…
Hannah was very understanding and swift in rectifying my issue.
0
Ian Kirkpatrick
Verifizierte Bewertung
AWFUL CUSTOMER SERVICE
I have been working with Rhyan B who has been giving me the run around for nearly 2 weeks. I asked to speak to a supervisor in which he responded he would have one reach out through email. 5 days later Rhyan reaches out asking what the issue is, not a supervisor! I have a factory defective right ear bud on a $17 pair of earbuds and have had to fight with Rhyan to even get a warranty claim, in which they want me to pay $10 to ship my $17 earbuds back for a claim. I have bought many Skullcandy products and never had any issues. It's a shame that a company can't just take care of one of their customer by sending out a product they have $3 in. WILL ABSOLUTELY NEVER BUY ANOTHER SKULL CANDY PRODUCT EVER AGAIN. Update: after being told"Reply from Skullcandy (US) 2 hours ago Thank you for sharing your feedback, and please accept our sincere apologies. You’re completely right—if you were promised a follow-up from a supervisor, that is who should have reached out. Waiting two weeks and dealing with extra friction over a defective item is not the experience we want for a loyal customer. We want to make this right. Please reach back out to us through our Live Chat Support on our website and mention this review. A representative will be more than happy to explore other options with you to get this resolved quickly—without the unnecessary hassle." I have since reached back out multiple times. Yet every agent including AI has told me the same thing I've heard for the past week. Nothing has been done. Nobody can review my case. I was in the middle of a chat and then after 7:00 I got no response. My email and all my information is in my case: Re: 2935854 So whoever it was that replayed saying they are going to make this right. There is all my info. Hope to hear back soon. Thanks
0
MD
Verifizierte Bewertung
Skullcandy has horrible customer…
Skullcandy has horrible customer service. They make it difficult to return items and contacting them. I just received my crusher headphones after over a week of waiting to get them. They use USPS to deliver which is another issue. Skullcandy literally puts the headphone box in a cheap bubble bag and mails them to me. When I get them the box is damaged. So now I have to deal with returning the product and no one is available. Do better Skullcandy for the amount that I had to pay for these headphones you can invest in placing the product in containers that won’t damage the merchandise!!!!! I don’t want to deal with AI chat bots!!!
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden. Beantwortet 69 % der negativen Bewertungen.
Alternativen zu Skullcandy (US)
Elektronikunternehmen-Ranking →Häufige Fragen zu Skullcandy (US)
Ist Skullcandy (US) seriös?
Skullcandy (US) erreicht aktuell 4,0 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (6301 N. Landmark Drive, 84098 Park City, US) ist öffentlich dokumentiert. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Skullcandy (US)?
Kundinnen und Kunden bewerten Skullcandy (US) im Schnitt mit 4,0 von 5 Sternen („Gut“) auf Basis von 100 Bewertungen. 100 davon stammen aus den letzten 12 Monaten.
Wo hat Skullcandy (US) seinen Sitz?
Skullcandy (US) hat seinen Sitz in 6301 N. Landmark Drive, 84098 Park City, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Skullcandy (US) gibt es?
Die bestbewerteten Anbieter in der Branche Elektronikunternehmen sind Power (4,2 von 5), Skyprocamera (2,2 von 5), Sm Pc (2,2 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Skullcandy (US) beansprucht?
Nein. Das Profil von Skullcandy (US) ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Skullcandy (US) hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Skullcandy (US) auf Bewertungen?
Skullcandy (US): Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Skullcandy (US) negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.