Bewertung
4,2
Gut · von 5 Sternen
4,2von 5 · Gut
Bewertung
Gut · von 5 Sternen
Stimmen
42 in den letzten 12 Monaten
Zahlungsservice
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Saiyeed Ahmad
I’ve had a very positive experience with Sokin so far. The onboarding process was straightforward, the communication from the Customer Onboarding Team was professional, and my first transaction was completed smoothly. What I particularly appreciate is that the team is responsive and genuinely listens to customer feedback. I recently suggested improvements such as adding beneficiary creation and management directly through the mobile app, as well as an authenticator app for faster and more reliable login and transaction authentication. They acknowledged the suggestions and said they would share them with the relevant team. Overall, Sokin has been a reliable and professional experience so far. I’m looking forward to using the service more extensively for our business payment needs and seeing how the platform continues to develop.
Mohammad Ali
1. They ask for too much private information. 2. One was staggering when they asked for details of our banking business elsewhere, which is NOT Sokin's business. 3. They also ask too many questions, some of which are not really answerable. (e.g. On average, what is the total expected value of outgoing transactions per month (in USD) you expect to process through your Sokin account?) This depends on factors such as market conditions and the service level and convenience that SOKIN will or will not offer. How should a company answer this?! I was not even halfway through the application, and the above stopped me from proceeding They sent a couple of apparently nice follow-up emails, though they appear to be auto-generated or bad AI-generated, as the last one did not even mention what I replied to them in the last email
Aymen Max
I am very disappointed with my experience so far. My business account was approved and activated, so I deposited my company’s funds. Shortly afterwards, my account was placed under review and my funds became inaccessible. I contacted customer support several times but received very limited communication. I was eventually informed that my account is under review and that the process may take 15 days or even longer (Ticket: OPS-12916). What I do not understand is why the account was activated and allowed to receive company funds if an additional compliance review was still required afterwards. If further verification was needed, it would have been better to complete it before allowing deposits. I fully understand that compliance checks are important, and I am willing to cooperate by providing any documents required. However, keeping a business account under review for such a long period while the company’s funds are unavailable creates significant difficulties for business operations. I sincerely hope Sokin will review my case as soon as possible, improve communication, and resolve ticket OPS-12916 without further unnecessary delays.
UK FIRST TRADING LTD
It has been a pleasure working with Mohamed, our Account Manager at Sokin. He is professional, approachable, and always willing to help. His excellent communication, industry knowledge, and dedication to providing outstanding support have made every interaction smooth and efficient. I truly appreciate his commitment and would highly recommend Mohamed to anyone looking for a reliable and knowledgeable Account Manager.
Uwais Patel
Great company to work with. Big up Mohamed, easy to contact, always available.
Typische Antwortzeit unter 7 Tagen. Beantwortet 58 % der negativen Bewertungen.
Sokin erreicht aktuell 4,2 von 5 Sternen aus 101 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (Africa House, 70 Kingsway, WC2B 6AH London, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Sokin im Schnitt mit 4,2 von 5 Sternen („Gut“) auf Basis von 101 Bewertungen. 42 davon stammen aus den letzten 12 Monaten.
Sokin hat seinen Sitz in Africa House, 70 Kingsway, WC2B 6AH London, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Zahlungsservice sind Klarna (4,5 von 5), Scalapay (4,8 von 5), WorldRemit (4,0 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Sokin ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Sokin hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Sokin: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.