SoloCigars Erfahrungen

4,2von 5 · Gut

353 Bewertungen

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Bewertung

4,2

Gut · von 5 Sternen

Stimmen

353

21 in den letzten 12 Monaten

Zigarrengeschäft

67%

Anteil 5-Sterne-Bewertungen

Bewertungen (353)

21 in 12 Monaten

Ihre Stimme

Erfahrung zu SoloCigars schreiben

Laura

PA · 14. August 2026

Verifizierte Bewertung

The cigars are great but we never…

The cigars are great but we never received the wrappers

14. August 2026

SoloCigars

Antwort des Unternehmens · 14. August 2026

Dear Ms. Miller, Thank you for taking the time to share your feedback. We are very pleased to read that you are enjoying our products, and we sincerely apologize for the delay in receiving the bands. We would like to inform you that the bands for your product were shipped last week. To ensure you have all the necessary information, we will gladly send you a follow-up email with the shipment details so you can continue monitoring their delivery. If you require any additional assistance or have any questions regarding the bands or your order, please do not hesitate to contact us at info@solocigars.com, or by phone at +1 (305) 602-3460 or +1 (778) 200 5388. Our customer service team is available Monday through Friday, from 8:00 a.m. to 5:00 p.m. (UTC -6), and will be happy to assist you. We stand behind our 100% Satisfaction Guarantee and remain committed to providing you with the best possible service and ensuring your complete satisfaction. Thank you again for your patience, understanding, and continued trust in us. We truly appreciate your business and look forward to assisting you further if needed. Sincerely, Natalie Customer Service Team

Thomas Arnold

PA · 14. Juli 2026

Verifizierte Bewertung

I still have not received the cigar…

I still have not received the cigar bands for my order.

14. Juli 2026

SoloCigars

Antwort des Unternehmens · 14. Juli 2026

Dear Mr. Arnold, Thank you for taking the time to share your experience with us. We sincerely understand how important it is to have clear and timely tracking information, and we apologize for any inconvenience or frustration this may have caused. We would like to kindly clarify that one of our agents has sent the tracking information for your cigar labels to your email address on two separate occasions. We understand that these emails may not always reach your main inbox, so we kindly recommend checking your spam or junk folder, as well as any other inboxes you may use. We truly appreciate your patience and understanding, and we hope this helps you locate the tracking information and keep a close eye on your shipment. We value your business and appreciate you taking the time to share your feedback. It helps us identify areas where we need to improve and provide a better experience for our customers. If you have any questions or need further assistance, please feel free to contact us by email at info@solocigars.com or by phone at +1 (850) 364-4421. Our customer service team will be happy to assist you. We remain committed to your satisfaction and appreciate the opportunity to serve you. Deli M. Customer Service

James Christian

PA · 13. Juli 2026

Verifizierte Bewertung

I do not have my cigars that I paid for…

I do not have my cigars that I paid for months ago. I have been a customer for years. This is ridiculous.

13. Juli 2026

SoloCigars

Antwort des Unternehmens · 13. Juli 2026

Dear Mr. Christian, Thank you for sharing your experience. We truly regret that your order was not received by you as scheduled, as we understand how much you were waiting for your products. We would like to kindly inform that according to your order's tracking information, all of your packages were out for delivery on June 13th and 15th, your Account Manager provided this information on June 12th when an update was requested by you, however, deliveries were not completed as scheduled and the packages were unfortunately returned to us. We kindly request that you get in touch with your Account Manager as she will be more than happy to assist with this situation so you may receive your ordered products. We truly value the time you took to share your experience and we always take our customer's feedback to offer a better service. We appreciate having you as a customer and we always encourage you to contact us directly through our CS channels at info@solocigars.com as we have a 100% satisfaction guarantee towards all of our orders. Sincerely, Delineth M.

conapo

PA · 7. Juli 2026

Verifizierte Bewertung

all good except for the long wait to…

all good except for the long wait to receive my cigars about 4 to 5 weeks living in australia must a better system thanks

7. Juli 2026

Todd Shepherd

PA · 29. Juni 2026

Verifizierte Bewertung

Best Service

The customer service is great, Lohanna Torres has been wonderful.

29. Juni 2026

Die Akte

Zigarrengeschäft

Antwortet zügig

Typische Antwortzeit unter 7 Tagen. Beantwortet 100 % der negativen Bewertungen.

Alternativen zu SoloCigars

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Häufige Fragen zu SoloCigars

Ist SoloCigars seriös?

SoloCigars erreicht aktuell 4,2 von 5 Sternen aus 353 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (Calle 65 No 20 San Francisco, 10000 Panama City, PA) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.

Wie bewerten Kunden SoloCigars?

Kundinnen und Kunden bewerten SoloCigars im Schnitt mit 4,2 von 5 Sternen („Gut“) auf Basis von 353 Bewertungen. 21 davon stammen aus den letzten 12 Monaten.

Wo hat SoloCigars seinen Sitz?

SoloCigars hat seinen Sitz in Calle 65 No 20 San Francisco, 10000 Panama City, PA. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.

Welche Alternativen zu SoloCigars gibt es?

Die bestbewerteten Anbieter in der Branche Zigarrengeschäft sind Smoke-King Online Tobacconist (4,9 von 5), C.Gars Ltd (4,9 von 5), Smoking.fr (4,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.

Ist das Profil von SoloCigars beansprucht?

Nein. Das Profil von SoloCigars ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann SoloCigars hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.

Antwortet SoloCigars auf Bewertungen?

SoloCigars: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.

Kann SoloCigars negative Bewertungen löschen lassen?

Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.

Wir löschen keine Bewertungen.

Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.

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