Bewertung
4,3
Gut · von 5 Sternen
Umzugsunternehmensosmovingla.net
SOS Moving Erfahrungen
4,3von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
58
4 in den letzten 12 Monaten
Umzugsunternehmen
84%
Anteil 5-Sterne-Bewertungen
Bewertungen (58)
4 in 12 MonatenIhre Stimme
Erfahrung zu SOS Moving schreiben
Eleena
Verifizierte Bewertung
DO NOT USE SOS MOVING.
DO NOT USE SOS MOVING. These people are incompetent and refuse to take responsibility for their failed services. This has been an extremely disappointing experience. They damaged our original 1940's hardwood floors during the move and have refused to accept responsibility or even acknowledge the damage they have caused. We reported the issue promptly and attempted to work with the company in good faith. Over the course of more than a month, we sent multiple emails, made repeated phone calls, and followed up numerous times seeking an update on our claim. Instead of taking responsibility or communicating professionally, we were met with silence. Our inquiries went unanswered, updates never materialized, and eventually the company stopped responding to our calls altogether. Mistakes happen during moves. What is unacceptable is a complete failure to address those mistakes afterward. A company that damages a customer's property and then ignores them for weeks is demonstrating a serious lack of professionalism, accountability, and respect for its customers. SOS Moving appears far more interested in collecting payment than standing behind its work when problems arise. If you are considering this company, ask yourself what will happen if something in your home is damaged. Our experience suggests that once there is a problem, getting a response may be nearly impossible. Find yourself another company that actually behaves like professionals.
0
Elizabeth Rodrigues
Verifizierte Bewertung
DO NOT HIRE SOS MOVING
DO NOT HIRE SOS MOVING Here’s the bottom line, they were negligent and damaged property and despite repeated attempts on my part, they will not make the situation right. The GM, assuming he even exists, REFUSES to contact me after several attempts to get a hold of him. By the way, his name is Andy, has no last name apparently, and claims “customer satisfaction is our utmost priority”. Laughable at best, but looks good on the website. SOS Moving was hired to move or belongings from CA to UT. It was a significant move, approximately 30K pounds. For the most part, the move went well. Interior furniture was wrapped before being loaded and arrived in tact. We packed the boxes ourselves and there were no issues with those items arriving in tact. HOWEVER, a significant amount of our outdoor furniture was not wrapped before it was loaded on the truck. (I have photos of the furniture on the truck at the destination showing it was not wrapped.) Of course the furniture was damaged. When I attempted to discuss the matter with our sales representative, he told me send the photos so he could start a claim. He would not give me any information on how claims were processed. The photos were sent via We Transfer and a week later SOS was claiming they had not received the photos, despite We Transfer alerting me the photos had been downloaded by SOS on the day they were sent. I sent the photos again. When they finally confirmed they received the photos, they “offered me $240” for the damage, despite damaging $7,600 of furniture. They claimed the offer was based on their policy of 60 cents / pound / item. When I asked how they arrived at that amount, having not weighed any of the furniture, they only said, “we looked it up online and we can offer you $240.” I told the sales rep the company was NEGLIGENT and that should void their “insurance payout”. I told them I wanted to costs of the repairs paid and I wanted to speak to the GM, Andy. Andy’s email address and direct line would not be provided. I was told to email him through the general email address. I tried no less than 3 times to reach him this way and he REFUSED to respond or contact me. SOS will respond to this review that the insurance policy is set at 60 cents per pound/ per item. That is the drum they beat. What they won’t say is they were NEGLIGENT in their duties. They refused to take any responsibility for their absolute failure to do their jobs and wrap the furniture to prevent it from damage. They refuse to pay to fix the furniture. Management is shady. Stay away from these guys.
0
Jeniffer Cruz
Verifizierte Bewertung
If you're looking for a moving company…
If you're looking for a moving company with professional and efficient help, look no further! These guys get it done! They helped me move from a second story unit to another second story unit and did it in 3 hours! Totally recommend!
0
Carolina Riquelme
Verifizierte Bewertung
Muy buena experiencia
Muy buena experiencia
0
Trina Harper
Verifizierte Bewertung
Very professional and I highly recommend movers
Very professional and I highly recommend this company you can't go wrong with them Not very expensive and worth every dime and more, you can depend on this company
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
Alternativen zu SOS Moving
Umzugsunternehmen-Ranking →Häufige Fragen zu SOS Moving
Ist SOS Moving seriös?
SOS Moving erreicht aktuell 4,3 von 5 Sternen aus 58 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (5200 Wilshire Blvd, 90036 Los Angeles, US) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden SOS Moving?
Kundinnen und Kunden bewerten SOS Moving im Schnitt mit 4,3 von 5 Sternen („Gut“) auf Basis von 58 Bewertungen. 4 davon stammen aus den letzten 12 Monaten.
Wo hat SOS Moving seinen Sitz?
SOS Moving hat seinen Sitz in 5200 Wilshire Blvd, 90036 Los Angeles, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu SOS Moving gibt es?
Die bestbewerteten Anbieter in der Branche Umzugsunternehmen sind AnyVan (4,5 von 5), Taskrabbit US (4,2 von 5), Needhelp (4,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von SOS Moving beansprucht?
Nein. Das Profil von SOS Moving ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann SOS Moving hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet SOS Moving auf Bewertungen?
SOS Moving: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann SOS Moving negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.