Bewertung
1,8
Mangelhaft · von 5 Sternen
1,8von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
7 in den letzten 12 Monaten
Unternehmen
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Shandra Vom dorp
I strongly recommend avoiding Sour Plus. I placed a one-time order and never enrolled in a subscription. When I discovered that their system showed a subscription, I contacted the company immediately. Sour Plus confirmed in writing that I had not signed up for a subscription, cancelled it, and assured me that no additional product would be shipped or charged to my card. Then- a few days later, they shipped and charged me for another order anyway. I contacted them again and provided the previous correspondence showing exactly what they had confirmed. They refused to refund the charge, citing their “refund policy”. To be clear: this was not a product I ordered and then changed my mind about. It was an order I did not authorize, shipped after the company had specifically assured me IN WRITING that it would not be shipped. Using a refund policy to justify keeping a customer’s money under those circumstances is indefensible. After this happened, I read through other customer reviews and was disturbed to find similar complaints about unwanted subscriptions and charges. Had I seen those reviews beforehand, I would never have given this company my payment information. A wellness company asking customers to trust it with their health should be held to an exceptionally high standard of transparency and integrity. My experience with Sour Plus was the exact opposite. I would not trust this company with my credit card information again, and I would strongly encourage prospective customers to take their business elsewhere and spend their money with a company that values transparency, integrity, and its customers enough to stand behind its own word.
vern Ridgway
I ordered a bottle, but they kept coming! I sent several emails but they're response was one excuse after another. I put a stop order into my bank, apparently, they know how to go around that; orders kept coming. I cancelled my credit card. Findley receive a respond from Pat, he assured me they were cancelled.
Julie Markfield
Surplus independently kept sending me reoccurring orders of their product that I DID NOT request. 5 emails later they ignored me. Terrible business practices. Do better Sourplus or get out of the vitamin world.
Customer
Scam site. I paid £93 for a jacket on 27th September. I complained and received 2 emails. It is now 22nd November and not a word.
Anon
Fraudulent company. Took my money and no SourPlus, contacting trading standards SCAMMERS
Typische Antwortzeit unter 24 Stunden.
Sourplus erreicht aktuell 1,8 von 5 Sternen aus 73 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: GB. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Sourplus im Schnitt mit 1,8 von 5 Sternen („Mangelhaft“) auf Basis von 73 Bewertungen. 7 davon stammen aus den letzten 12 Monaten.
Nein. Das Profil von Sourplus ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Sourplus hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Sourplus: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.