Bewertung
4,3
Gut · von 5 Sternen
4,3von 5 · Gut
Bewertung
Gut · von 5 Sternen
Stimmen
4 in den letzten 12 Monaten
Fotoladen
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Tommy Johnson
I had a very disappointing experience with Godox customer service. I received a studio light that was missing a small but essential piece — one of the corner connectors for the softbox. Without it, the product cannot be properly assembled or used as intended. I reached out simply hoping they could send a replacement part. The first representative I spoke to seemed confused and told me he didn’t know how to handle my issue, suggesting I email a random address. I was then supposed to be transferred, but the call was disconnected. When I called back, the second representative answered while laughing and talking in the background. Even after putting me on hold, she returned still laughing, which immediately felt unprofessional. As I explained the issue, she interrupted me multiple times, spoke over me, and came across as dismissive and condescending. She ultimately refused to help, stating that because I purchased the product through Amazon, they were not responsible — despite being the manufacturer. No solution was offered, no attempt to assist, and no accountability taken. I understand policies may vary depending on where a product is purchased, but basic customer service — especially for a missing part — should not be this difficult or disrespectful. Very frustrating experience overall.
Eurico Corvacho
I bought an X2T trigger online for my Fuji. I had some problems synchronizing the trigger with the speed lights. The store's prompt assistance was essential in resolving the issue on the same day. Excellent after-sales service.
Ronald Pang
THEY DIDN'T SHIP THE PARCEL AND SCAMMED ME OVER £1500!! They said they parcel was delivered but NOTHING WAS DELIVERED. They proof of delivery WAS FAKE, and they said they will investigated with the courier and get back to me but I didn't received a response. Tried to contact them again and then they ignored me and BLOCKED me. ABSOLUTELY SCAM!!AVIOD TO ORDER!
Sortech
AVOID absolutely scammers, haven’t even received an email with the order confirmation. After a few days and a few calls/emails they finally refunded me. DO NOT BUY FROM THIS SELLER. This is not an official godox store
Michael C.
Love my SL60. Perfect for everyday tasks, easy to use. Pretty lightweight compared to the other brands. Very satisfied with the product
Typische Antwortzeit über einer Woche. Beantwortet 80 % der negativen Bewertungen.
Godox Store erreicht aktuell 4,3 von 5 Sternen aus 77 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (Bonarka 11, 30-417 Krakow, PL) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Godox Store im Schnitt mit 4,3 von 5 Sternen („Gut“) auf Basis von 77 Bewertungen. 4 davon stammen aus den letzten 12 Monaten.
Godox Store hat seinen Sitz in Bonarka 11, 30-417 Krakow, PL. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Fotoladen sind B&H Photo-Video (4,9 von 5), Snapfish.co.uk (4,3 von 5), CEWE (4,5 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Godox Store ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Godox Store hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Godox Store: Antwortet langsam. Typische Antwortzeit über einer Woche.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.