Bewertung
2,3
Mangelhaft · von 5 Sternen
Anbieter von audiovisueller Technikstore.hiby.com
2,3von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
7 in den letzten 12 Monaten
Anbieter von audiovisueller Technik
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Sherine Bowman
Excellent service and repair experience. Communication was quick, friendly, and professional. I am very satisfied with both the support and the product, and I would happily recommend HiBy to everyone. The sound quality is outstanding — and I am quite picky when it comes to audio. The design is beautiful, and the price-performance ratio is excellent. I came from Sony and Cowon, but now I am truly Happy with my HiBy. :-) Best regards from Switzerland.
Tim
I've received a defective device, the audio jack wasn't working out of the box. USB and Bluetooth were working so I applied for a partial refund. Was offered 7 Euros as a compensation and if I'd agreed that I don't get warranty anymore. Of course I didn't agree, the only option I had left, was to return the item. After sending back the item, they told me they never received it, whilst the track and trace tells differently. They tell me if I don't have a video of me actually packaging the item, they won't help me. I was never informed to take a video of the packaging process... It doesn't make sense to me either. If I still had the player I could make a video now or if I had bad intentions I could've removed the player from the package after making the the video.... I don't have the player anymore and didn't make a video of packaging it. I lost my money, I lost my product. This company is trying to scam you. Be warned!
Jeff Martin
I ordered a unit in black. I got orange. No charging cable came with it, just a C to C cable. So I had to supply my own. The user manual tells me virtually nothing. After a day and a half of trying to sync the unit to my MAC, using YouTube, Google, asking friends etc, I gave up. Its in the bin. Useless piece of cr@p. Do not waste your money on this rubbish.
beat man
Hiby are the worst company ever donot buy there products . They use cheap parts that fail eventually. I bought a R8 worth for over 4 k when it came out I have hardly used it and the sd card reader has died on it for no reason . Manufacturer failure they will not help or stand by there products and fix it . This has happened to others and expect me to pay 100 bucks for shipping . There customer support is disgusting very slow to respond and give you the runaround. This is the most unethical company I have ever dealt with . Do yourself a favour buy something else as they take your money and sell items that break and are junk. Typical made in China quality Zero stars for quality service and product . You need to be taken down with your dodgy practices . Do not buy or support there products as they won’t support you if anything ever fails trust me . Dodgy scummy company that at doesn’t look after there customers
NA
Item never came , never recieved shipping email even though they insist they sent it . Item was stolen upon safe drop as i was overseas and the person collecting mail never receipted the item . They refuse to do anything about it and have just sent me in circles as the shipping company won't " compensate " them so they wont fix the issue
Typische Antwortzeit unter 24 Stunden.
Für Hiby liegen bisher 15 öffentliche Bewertungen vor (2,3 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: Unternehmenssitz: US, Kontaktdaten liegen offen. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Die bestbewerteten Anbieter in der Branche Anbieter von audiovisueller Technik sind Strings Direct (4,9 von 5), studioSPORT.fr (4,7 von 5), La Caméra Embarquée (4,7 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Hiby ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Hiby hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Hiby: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.