Bewertung
3,1
Durchschnittlich · von 5 Sternen
United Store Erfahrungen
3,1von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
1.274
187 in den letzten 12 Monaten
Unternehmen
44%
Anteil 5-Sterne-Bewertungen
Bewertungen (1.274)
187 in 12 MonatenIhre Stimme
Erfahrung zu United Store schreiben
Sheena
Verifizierte Bewertung
Good quality clothing
Good quality clothing, accurate sizing, fast delivery. Prices a bit high.
0
Steph Degnan
Verifizierte Bewertung
Terrible customer service
Terrible customer service! Never had an issue with any of my shirts previously, however the quality of this seasons shirts is awful. Bought the shirt a month ago and there is already bubbling on the shirt. Contacted customer services was asked for more information which I provided straight away on Monday to now receiving nothing but radio silence. I was hoping to wear the shirt on Sunday for when I go to the match against Ipswich but I’m guessing I’ll have to wear another shirt from a previous season and maybe contact my bank to try and claim a refund! Expect better from such a big company especially with the amount of money I’ve spent over the years and not once had to contact customer services until now, it’s not like the shirts are cheap either! Order number: GE12973061980GB
0
lucasrb
Verifizierte Bewertung
The replica kits aren't listed as such
The replica kits aren't listed as such. In the US, the list price for the authentic kit was the same as the replica kit in the UK. I thought I was ordering the authentic kit since it was the same price and didn't state that it was replica. I was wrong.
0
Mick D
Verifizierte Bewertung
I ordered the new 3rd Jersey with a…
I ordered the new 3rd Jersey with a player printed on the back for my son. He paid €121.50 (including €10 express post to Ireland ) from his birthday money. He paid express post as he wanted the shirt for the first game of the season. The Jersey arrived on time but on opening the package we discovered a stain in between the 2 numbers and some bad creasing in one of the numbers. I immediately went on to the site to resolve this. I only complained about the stain not the crease in the number as this wasnt the main issue. Unfortunately it wasnt a human agent but ai bot. I filled out the details and eventually received an email from Alex Brown 24 hours later. He recommended Ironing the shirt to fix the creased number even though the complaint was about the stain and could be seen clearly in the pictures attached. I replied to the email and explained the situation and had to wait another 24 hours for a reply from Alex Brown. Yet again they asked for pictures of the damage which had already been sent and seen as Alex suggested ironing the shirt so he obviously saw the crease but ignored the stain. He also asked some questions too. Yet again I replied promptly and only received a reply 6 days later!! I requested a replacement shirt and refund of the express delivery as clearly it wasnt fulfilled as the item was unusable in the required timeframe. Alex Brown told me to return the jersey (packaging at my own cost) postage paid for. And that it can take 7 business days to receive a refund after they receive the jersey and review the case. He also said the postage would not be refunded as they delivered on time. Again delivery time is irrelevant here when the Item is unusable. I replied with a proposal and am now awaiting a further reply which who knows how long that will take. I will update review based on how the situation gets resolved. Update. Alex has just replied to my last email asking for more pictures stating they are unable to determine where the fault it is located. They want a “zoomed out image as we are unable to determine where the fault is located” I have already sent 9 zoomed in pictures that makes it clear to see the stain. Obviously a zoomed out image will make it much harder to see the damage. Honestly you couldn't make this up. I will never buy anything from this online store again its an absolute joke. They sent a faulty item wont acknowledge such and keep sending generic replies in the hope that I just give up and accept it.
0
Mikael Filo
Verifizierte Bewertung
Great official store experience
Very satisfied with the overall experience. The website was easy to navigate, delivery was fast, and the items arrived well-packaged and in great quality.
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 53 % der negativen Bewertungen.
Häufige Fragen zu United Store
Ist United Store seriös?
United Store erreicht aktuell 3,1 von 5 Sternen aus 1.274 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: der Firmensitz (Chester Road 660, M16 0GU Stretford, GB) ist öffentlich dokumentiert. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden United Store?
Kundinnen und Kunden bewerten United Store im Schnitt mit 3,1 von 5 Sternen („Durchschnittlich“) auf Basis von 1.274 Bewertungen. 187 davon stammen aus den letzten 12 Monaten.
Wo hat United Store seinen Sitz?
United Store hat seinen Sitz in Chester Road 660, M16 0GU Stretford, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Ist das Profil von United Store beansprucht?
Nein. Das Profil von United Store ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann United Store hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet United Store auf Bewertungen?
United Store: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann United Store negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.