Bewertung
4,6
Hervorragend · von 5 Sternen
Computergeschäftstore.minisforum.com
MINISFORUM Erfahrungen
4,6von 5 · Hervorragend
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
1.944
1.155 in den letzten 12 Monaten
Computergeschäft
90%
Anteil 5-Sterne-Bewertungen
Bewertungen (1.944)
1.155 in 12 MonatenIhre Stimme
Erfahrung zu MINISFORUM schreiben
Giuseppe Butera
Verifizierte Bewertung
⚠️ SAFETY HAZARD: Minisforum abandons customers with critical unpatched BIOS vulnerabilities!
I am writing this to warn every professional and tech-savvy user about Minisforum's unacceptable safety policy. My Minisforum HM80 is currently exposed to known, critical AMD firmware security vulnerabilities. These critical flaws were officially disclosed by AMD only within the last month, meaning users were completely unaware of this threat until recently. Let’s be entirely clear: this is not a hardware failure that happened after the warranty expired. This is an inherent, latent manufacturing defect that existed in the hardware since the exact day it was built. It was simply discovered recently. What makes this unacceptable is that AMD already officially released the necessary AGESA microcode updates to fix these firmware issues; Minisforum simply refuses to compile and distribute the final BIOS update to its customers. To get to this point, I had to endure a grueling exchange of no fewer than 14 or 15 emails, including 7 or 8 detailed responses from my end. Throughout this long thread, their official support (ticket with agent "Xavier") consistently evaded the core issue. First, they completely ignored the security hazard, falsely claiming I wanted an update just to "improve performance," and had the audacity to suggest I buy a new model from their lineup. Then, when cornered on the technical facts, they hid behind standard templates claiming they cannot help because the hardware is "out-of-warranty" - completely ignoring that a factory defect present from day one has absolutely nothing to do with standard wear-and-tear warranty. Leaving a PC with unpatched firmware flaws means it cannot be safely connected to a professional network, rendering the hardware completely useless for production. Minisforum refuses to secure their products and refuses to issue refunds or replacements for inherently unsafe hardware. If you care about data security, stay away from Minisforum. They will abandon your device and your business. Full email logs of this refusal have been saved and will be forwarded to the European Consumer Protection Authorities. I strongly urge every European and global customer facing this exact same unpatched BIOS issue to immediately lodge a formal complaint with their respective Consumer Rights Enforcement Authorities (like AGCM in Italy) as I am about to do. Collective action is the only language this company understands.
0
Drew
Verifizierte Bewertung
Great customer service when UPS screwed up
Very happy with the machine I purchased and with my customer service experience. UPS royally screwed up the delivery and I worked with Hesper to investigate the issue. Once it was resolved he graciously provided me with a few free Minisforum-labeled items from their store to make up for the poor experience with shipping (despite the shipping issue not being Minisforum's fault at all). Definitely will buy from them again.
0
Kevin Kusch
Verifizierte Bewertung
Excellent product with very responsive…
Excellent product with very responsive customer service.
0
Norbert “Norbi” Flóra
Verifizierte Bewertung
Excellent customer service and product
I’m really happy with this company. I accidentally entered the wrong shipping address when placing my order, but I emailed them and they replied super quickly. The delivery was fast as well. I'm so glad I chose them!
0
Uwe
Verifizierte Bewertung
Delay handled honestly
Delay handled honestly - would order again! I ordered two MS-02 Ultra units (285HX, 96 GB, 2 TB). Part of the delivery was lost in transit, which meant a longer wait. When I asked about it, I had a reply the next morning with an open explanation rather than a canned response and the replacement from Hong Kong actually arrived earlier than announced. The promised three working days after the goods reached the German warehouse were kept, and both units arrived complete and well packaged. These things can happen. What matters is how a company deals with them, and the EU support team (Helen) did a good job here.
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 98 % der negativen Bewertungen.
Alternativen zu MINISFORUM
Computergeschäft-Ranking →Häufige Fragen zu MINISFORUM
Ist MINISFORUM seriös?
MINISFORUM erreicht aktuell 4,6 von 5 Sternen aus 1.944 unabhängigen Bewertungen — Gesamturteil „Hervorragend“. Zur Einordnung: der Firmensitz (San Po Kong, Kowloon Hong Kong, 19H Maxgrand Plaza, No.3 Tai Yau Street, 999077 Kowloon, HK) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden MINISFORUM?
Kundinnen und Kunden bewerten MINISFORUM im Schnitt mit 4,6 von 5 Sternen („Hervorragend“) auf Basis von 1.944 Bewertungen. 1.155 davon stammen aus den letzten 12 Monaten.
Wo hat MINISFORUM seinen Sitz?
MINISFORUM hat seinen Sitz in San Po Kong, Kowloon Hong Kong, 19H Maxgrand Plaza, No.3 Tai Yau Street, 999077 Kowloon, HK. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu MINISFORUM gibt es?
Die bestbewerteten Anbieter in der Branche Computergeschäft sind UBALDI.com (3,5 von 5), LDLC (4,4 von 5), Elgiganten A/S (3,5 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von MINISFORUM beansprucht?
Nein. Das Profil von MINISFORUM ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann MINISFORUM hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet MINISFORUM auf Bewertungen?
MINISFORUM: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann MINISFORUM negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.