Bewertung
1,5
Mangelhaft · von 5 Sternen
Stubhub Erfahrungen
1,5von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
127
51 in den letzten 12 Monaten
Tickethändler
9%
Anteil 5-Sterne-Bewertungen
Bewertungen (127)
51 in 12 MonatenIhre Stimme
Erfahrung zu Stubhub schreiben
Barbara Redmond
Verifizierte Bewertung
An absolutely vile company to deal…
An absolutely vile company to deal with. Gig in June and still on August no sign of my money. After a particular intimidating conversation with a employee of stub hub, who threatened me that if I didn't listen to hom,that I was never gone to see my money again. So this is the measure of this company, a vile man with English not his first language threatening not to return my money
0
Tj Gorman
Verifizierte Bewertung
WARNING TO NZ CUSTOMERS
WARNING TO NZ CUSTOMERS – MY STUBHUB EXPERIENCE I strongly advise New Zealand customers to carefully consider using StubHub before purchasing tickets. I bought tickets through StubHub for an event at Eden Park. When we arrived, the tickets would not scan and we were refused entry. We had travelled from Christchurch to Auckland, including flights and accommodation, specifically for the event. I immediately contacted StubHub and requested a full refund. After ongoing correspondence, I was told a refund would be processed. I also raised a dispute with my bank, but StubHub asked me to withdraw it so they could issue the refund. I did so based on their assurance. Despite this, I have still not received my refund. It has now been weeks of delays and repeated requests for information, even though StubHub already has all relevant transaction details and copies of the tickets. In summary: * I purchased tickets through StubHub * The tickets did not work and we were refused entry * StubHub confirmed a refund would be processed * They asked me to withdraw my bank dispute * I complied * The refund has still not been paid I have now escalated the matter and reported it to the New Zealand Commerce Commission. I will also be sharing my experience publicly so other consumers can make informed decisions before using StubHub. I have retained all tickets, correspondence, and records relating to this matter. This is no longer just about the refund. It is about how customers are treated when a paid service fails and they are left trying to recover their money over an extended period. NZ consumers: please do your research before using StubHub.
0
Abby
Verifizierte Bewertung
Virtual Assistant Offered Refund Not Given
Purchased a ticket that could not be relisted as it was only transferred to me through a transfer link and not the direct seller, I did not know this when I purchased it and when I began my customer service chat to figure out how I could access the tickets for resale, the virtual assistant told me they were not transferable and offered a refund which I requested. I was then directed to a live agent who refused the refund
0
Stacy Dietz
Verifizierte Bewertung
Drove 7 hours to see Ella Langley in…
Drove 7 hours to see Ella Langley in concert. We bought two tickets through Stub Hub. Tickets would not scan. When going through the proper channels to report issue, they closed my account so now I can’t even file a claim with them. Unbelievable. They were PIT tickets too. I never complain but this does not seem right.
0
Inäs Bourjal
Verifizierte Bewertung
⚠️🚨 DON’T EVER BUY TICKETS THROUGH…
⚠️🚨 DON’T EVER BUY TICKETS THROUGH STUBHUB!!! 🚨⚠️ We had 2 separate orders for Bad Bunny on July 22. For one order, we received invalid PDF tickets instead of mobile tickets. For the other, we received no tickets at all. StubHub keeps saying we should have contacted them before the concert, but we cannot find any FanProtect provision stating that a claim automatically becomes invalid if the issue is not reported before the event. Their own support website even explains how to submit claims after an event has taken place. We have repeatedly asked them to provide the specific contractual provision they rely on, but they keep ignoring that question and giving the same standard response. When we ask further questions, they eventually stop responding altogether . They ruined our night and we're not the only ones with these kinds of experiences!!! 🚨⚠️
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
NL
Alternativen zu Stubhub
Tickethändler-Ranking →Häufige Fragen zu Stubhub
Ist Stubhub seriös?
Stubhub erreicht aktuell 1,5 von 5 Sternen aus 127 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: NL. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Stubhub?
Kundinnen und Kunden bewerten Stubhub im Schnitt mit 1,5 von 5 Sternen („Mangelhaft“) auf Basis von 127 Bewertungen. 51 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Stubhub gibt es?
Die bestbewerteten Anbieter in der Branche Tickethändler sind See Tickets by Eventim (4,2 von 5), Vivid Seats (4,3 von 5), Fever (4,6 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Stubhub beansprucht?
Nein. Das Profil von Stubhub ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Stubhub hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Stubhub auf Bewertungen?
Stubhub: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Stubhub negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.