Bewertung
1,8
Mangelhaft · von 5 Sternen
1,8von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
14 in den letzten 12 Monaten
Automarkt
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Elliott Ray
I have replaced my front axle 3 times before reaching 100,000 miles, and my experience with Subaru’s customer service has been just as disappointing as the reliability of the parts. I reached out to Subaru of America corporate for assistance, only to be told that the issue needed to be handled through the dealership. When I contacted the dealership, I was then told it was an issue I needed to take back up with corporate. I was essentially bounced back and forth with no meaningful resolution or assistance. The communication throughout this process has been terrible. I also felt bullied into using the dealership for repairs because I was essentially punished for having previously used a third-party mechanic. Rather than taking accountability for the reliability of their parts, Subaru chose to blame the mechanic who installed them. After this experience, I will never buy a Subaru again, and neither will the six other people in my family who currently own Subarus. Very disappointed with Subaru and the way this entire situation was handled. Money Hungry and careless in my eyes. Thank you.
Media Missions Ministry
One star. Subaru canceled my Starlink Safety & Security subscription early without my permission and issued an unauthorized prorated refund. Despite being a loyal owner, their customer advocacy was completely unhelpful and claimed they have 'no supervisors' to handle service errors. Disappointed in the lack of accountability for a safety service.
Elizabeth Abowitz
IRA Subaru of Danvers MA serviced my suddenly and loudly rattling 2015 Outback without my making an appointment ( I'm a steady customer) and loaned a new Forester for the several days while they did so. Service rep Yvonne made the entire process much less nerve wracking with her kind and intelligent work to help me get me back on the road again! Brava!
ivan
Tried to call 2 local dealerships today to try and get information on extended warranty. Apparently Finance Managers are too busy to speak to me so l have left messages but no one has contacted me. Tried ringing Subaru of America for support, got passed around departments before waiting on the line for customer support at which point they ended my call! Sadly do not feel like a valued customer.
Mark
Within 3 years my 2021 Forester Sport developed clear coat degradation on the rear spoiler and on the passenger side door pillars. Several experts said the clear coat was failing. After some googling I see this isn’t uncommon for Subarus. So, I spend close to 40K for the car and within a short time the clear coat/paint is failing. Thanks Subaru. No luck from the dealership. I’m selling this POS ASAP and going back to Toyotas and Hondas.
Typische Antwortzeit unter 24 Stunden.
Subaru of America erreicht aktuell 1,8 von 5 Sternen aus 115 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: der Firmensitz (08034 Cherry Hill, US) ist öffentlich dokumentiert. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Subaru of America im Schnitt mit 1,8 von 5 Sternen („Mangelhaft“) auf Basis von 115 Bewertungen. 14 davon stammen aus den letzten 12 Monaten.
Subaru of America hat seinen Sitz in 08034 Cherry Hill, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Automarkt sind DriveTime Car Sales (4,5 von 5), Carwow DE (4,6 von 5), Autohero Deutschland (4,2 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Subaru of America ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Subaru of America hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Subaru of America: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.