Bewertung
4,4
Gut · von 5 Sternen
4,4von 5 · Gut
Bewertung
Gut · von 5 Sternen
Stimmen
10 in den letzten 12 Monaten
Dessousgeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Jasmine
Shipped quickly to the UK :)
Amalie H
Fast shipping and it’s legit ^^
Jennifer Crisostomo
I purchased a Restyle Wilderwood backpack through Succubus, and I want to separate the product itself from the purchasing experience. The backpack is absolutely beautiful. It arrived exactly as described, and the quality exceeded my expectations. I have no complaints whatsoever about the product. Unfortunately, my international shipping experience was much more complicated than I expected. One reason I chose Succubus was because I ordered through succubus.us, which gave me the impression I was purchasing through a U.S.-focused storefront. While the website does state that duties and taxes are the customer's responsibility, I found that information easy to miss during the purchasing process. During checkout there was no prominent notice explaining that the order would be shipping internationally or that additional customs-related charges could be assessed after shipment. The information is available, but you have to specifically go looking for it through the shipping information page or by clicking the small "?" next to the shipping cost during checkout. After my package arrived in the United States, it was held during customs processing due to an issue with the shipment documentation. FedEx's public tracking page indicated that the description of the goods was insufficient to classify the commodity, while FedEx Logistics later advised me that required shipment information was incomplete. As a result, my shipment remained on hold. When I contacted Succubus, they responded promptly and opened an investigation into the shipment. I genuinely appreciate that they took my concerns seriously and attempted to help. At the same time, I also contacted FedEx Logistics myself. Rather than continue waiting while information was being exchanged, I voluntarily provided a copy of my purchase invoice to help move the shipment forward. Shortly afterward, the package was released. Unfortunately, after delivery I received an additional FedEx invoice totaling nearly $75 USD, consisting of customs duty, a disbursement fee, and a storage fee that accrued while the shipment was being held. I understand that international orders can involve duties and taxes, and I have no objection to paying legitimate import charges. My disappointment is with how the overall process was communicated and handled. What should have been the excitement of receiving a beautiful backpack instead became several days of tracking customs delays, making phone calls, contacting multiple FedEx departments, offering my own purchase invoice to help resolve the issue, and ultimately receiving an unexpected invoice after delivery. The backpack itself is outstanding, and I appreciate that Succubus did respond and initiate an investigation when I reached out. However, based on this experience, I chose a different retailer for my next Restyle purchase. That retailer collected the import costs up front, my package cleared customs without any intervention on my part, and the overall experience was dramatically smoother. If you're ordering internationally through Succubus, I strongly recommend reviewing their shipping information before placing your order so you understand that duties, taxes, brokerage fees, storage fees, and other customs-related charges may be your responsibility after the shipment arrives in your country.
Mad hatter
I bought recently from this online store and glad I did . The top is exactly what I been looking for after seeing it on hell bunny advert and was absolutely beautiful in person . The delivery was pretty good too I didn't have wait too long 🙂 . Very happy customer and will be back again 😀
Julia
Superfijne winkel! Ze dachten heel behulpzaam met mij mee over welke maat ik het beste kon bestellen. Jurkjes kreeg ik na bestelling de volgende dag al thuis. Het maatadvies klopte, de jurkjes zitten als gegoten. Ze zien er ook erg mooi uit, goede stof en netjes afgewerkt. Ik ben echt heel blij met mijn ervaring met Succubus!
Typische Antwortzeit unter 24 Stunden.
Succubus erreicht aktuell 4,4 von 5 Sternen aus 74 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (Dorpsstraat 1070, 1566JM Assendelft, NL) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Succubus im Schnitt mit 4,4 von 5 Sternen („Gut“) auf Basis von 74 Bewertungen. 10 davon stammen aus den letzten 12 Monaten.
Succubus hat seinen Sitz in Dorpsstraat 1070, 1566JM Assendelft, NL. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Dessousgeschäft sind I SAW IT FIRST (4,3 von 5), Lovehoney (4,3 von 5), Snag Tights (4,6 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Succubus ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Succubus hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Succubus: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.