Bewertung
3,7
Gut · von 5 Sternen
Superfront Erfahrungen
3,7von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
122
20 in den letzten 12 Monaten
Innenarchitekt
56%
Anteil 5-Sterne-Bewertungen
Bewertungen (122)
20 in 12 MonatenIhre Stimme
Erfahrung zu Superfront schreiben
Elena Lambina
Verifizierte Bewertung
Doesn’t appear to operate according to consumer rights
I bought cabinet legs, but the paint started coming off even before the legs were attached to the cabinet. I contacted the seller and told them I wanted to return the items. They did not ask for the reason and simply told me that I had to cover the return shipping costs, even though the items were faulty. When they received the return, they did not issue the refund. I had to chase them for it. Eventually, they refunded me, but they withheld the VAT. When I contacted them about the missing VAT, they said they had a staff shortage and that I would have to wait. The date they gave me has now passed, but I am still waiting for the remaining refund. It has been almost two months, and they have ghosted me. Meanwhile, I have reported the matter to the relevant consumer protection authorities in both Sweden and the UK. It’s just everything has been a fail with them, from making me pay the return shipping for faulty goods, to delaying the refund, withholding VAT, and then failing to respond, my experience has been that they do not appear to take consumer rights or their obligations to customers seriously. I would avoid this shop at all costs.
0
Mette
Verifizierte Bewertung
Veldig fornøyd med Superfront❣️
Jeg har fått så god hjelp og veiledning under hele prosessen med kjøkkenet. Fått svar med en gang på henvendelser jeg har gjort. Lyuba, kjøkkenplanlegger hus Superfront, har vært superflink! Leveringfrist ble også overholdt. Mvh Mette
0
Tijana
Verifizierte Bewertung
Terrible, terrible quality & customer service
If I could give 0 stars I would. The quality of this product is appalling and entirely unsuited to a kitchen environment. Top layer peeling and bubbling from just a few months post-installation. Now utterly embarrassing (see photos on Google reviews and @barraganesque). EDIT: Superfront's reply below states that "the photos initially provided showed damage that had developed over a long period of use." Two years is not a long period of use. The photos initially provided were from early 2023 and the kitchen was installed in late 2020. Subsequently, photos from January 2022 were provided showing substantial damage at little over a year post-installation. In no universe is that "a long period of use." Full story: I ordered and installed a full set of fronts for my (small) METOD kitchen in late 2020. Spent in the region of £3000. Some of the fronts arrived damaged and one was the wrong design but that's the least of the problems. By early 2022, one of the top fronts was heavily damaged (bubbling and peeling) by moisture from the hob (this was the laquered MDF finish--entirely unsuited to a kitchen environment), while the fridge front and a tall cabinet front were completely scraped around the handles, simply from being opened and closed. Have never seen anything like it. By the following year, several other fronts were disintegrating. I took photos with the intention to write to Superfront, but then personal issues, including an illness and bereavement in the family, got in the way and I wasn't able to contact them until early 2025. When I did, showing them photos from 2023, they tried to blame me for the damage, said it should have been reported sooner (even though metadata clearly showed that only two years had elapsed between installation and SIGNIFICANT damage) and refused to do anything about it other than offer me a 20% discount for replacement fronts! A joke. I again wasn't able to follow the dispute through to the end, but recontacted them a few days ago, having recently found older photos (from early 2022) which showed that the damage had been present and significant already at barely over a year post-installation. I requested 4 replacements for the fronts that are most visibly damaged (though several others are damaged too) and they have again refused and again just offered a 20% discount. For context: my kitchen is in a large, well-ventilated room with very tall ceilings and three large windows. There is no damp. We aren't really into cooking and only do a moderate amount. At 5 1/2 years post-installation, the METOD cabinets on which the Superfront doors are mounted are in excellent condition, with no scratches, moisture damage, or peeling. I have had much older IKEA kitchen fronts elsewhere with no particular damage for at least 10 years. I cannot stress enough how poor the quality of these fronts is. Customer service does nothing to make up for it. These fronts cost twice as much as IKEA fronts and are of much worse quality. A complete scam. To see photos of my (now fully embarrassing) fronts, check Google reviews or visit @barraganesque on IG.
0
Amanda
Verifizierte Bewertung
Diabolical
I can’t begin to put into words how disappointing the quality is of these kitchen cabinet fronts. They chip, scratch easily (ludicrous in a kitchen), and just generally awful. We bought and installed them in December 2022, by May 2023 I had to email them to say that the quality was horrendous and I needed a solution. Their suggested solution was to just refund 50% of the cost element of the order that was the green cabinetry. Unacceptable as they were all damaged. They then offered to send replacements, but couldn’t guarantee that the same thing wouldn’t happen again. Naturally - not willing to pay for more days labour to install another set of subpar products. They agreed to refund the cost of the green cabinets. But nothing to compensate for the fact that I would need to pay to have any new cabinets installed due to their bad quality products. They provided a small bottle of paint to match the colour of the cabinets to ‘touch up’ but the paint is not the same shade, or the same sheen, and so it sticks out almost more than the bright white chipping. It’s now 2026 and the chipping and scratching is SO bad that I’m genuinely embarrassed for people to see it. We spent almost £7000 on something that is hardly worth the cost it would be to take it to the dump. Devastated.
0
Michael Conrad
Verifizierte Bewertung
Very good quality
Very good quality
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden. Beantwortet 88 % der negativen Bewertungen.
Alternativen zu Superfront
Innenarchitekt-Ranking →Häufige Fragen zu Superfront
Ist Superfront seriös?
Superfront erreicht aktuell 3,7 von 5 Sternen aus 122 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (Tegnérgatan 3, 11140 Stockholm, SE) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Superfront?
Kundinnen und Kunden bewerten Superfront im Schnitt mit 3,7 von 5 Sternen („Gut“) auf Basis von 122 Bewertungen. 20 davon stammen aus den letzten 12 Monaten.
Wo hat Superfront seinen Sitz?
Superfront hat seinen Sitz in Tegnérgatan 3, 11140 Stockholm, SE. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Superfront gibt es?
Die bestbewerteten Anbieter in der Branche Innenarchitekt sind Oak Furnitureland (4,7 von 5), MADE.COM (3,3 von 5), weltbild.de (4,7 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Superfront beansprucht?
Nein. Das Profil von Superfront ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Superfront hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Superfront auf Bewertungen?
Superfront: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Superfront negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.