Bewertung
2,8
Durchschnittlich · von 5 Sternen
2,8von 5 · Durchschnittlich
Bewertung
Durchschnittlich · von 5 Sternen
Stimmen
8 in den letzten 12 Monaten
Boutique-Hotel
Anteil 5-Sterne-Bewertungen
Ihre Stimme
VV
Stayed at the Chicago hotel. Unpleasant for several reasons. 1. The driveway in front of the hotel is so poorly managed that taxis cannot enter to pick people up. 2. Our room was not made up one day and there was no one available in the evening to do so. 3. The bathroom did not have a fan and it is smaller than bathrooms in comparable hotels. Also, the shower is very small. 4. The cafe in the lobby is expensive and the food is second-rate. 5. I have a billing dispute and have left several messages that have not been returned. I finally spoke with one of the managers, but the call was disconnected in the middle of the call. For what it costs to stay here, you can do better.
Thomas J.
I tried to book two rooms, but three times it didn´t accept my payment - but took my money. I tried to contact the hotel in Amsterdam, but no answers. The next day the price was three times as expensive. Freud!
Isaan Udon Thani
Nice service, but the hotel is a bit dated. The staff are attentive, not complaints there. But some if the areas of the hotels are below my expectations.
Mostafa Rashad
I had a very disappointing experience with Swissôtel Al Maqam Makkah (Accor group). My reservation (No. QDTLBBVL) was cancelled on 28 February 2026 before the arrival date (1 March), with official confirmation (Cancellation No. 4903) provided by the hotel and customer service. According to Accor’s official Flexible Cancellation Policy, my booking is clearly eligible for a full refund. In fact, customer service initially confirmed that the refund would be processed. However, the hotel is now refusing to proceed with the refund and requesting additional documents that are not clearly required under the published policy. All supporting documents are available, including: - Cancellation confirmation (No. 4903) - Policy screenshots - Previous communication I hope management reviews this case seriously, as this situation does not reflect the expected standards of Accor. I am currently escalating this matter through official channels.
Wayne J
Wow. I stayed at the Swissôtel on Stamford in Singapore for five days. What an experience (positive experience). An absolutely amazing (and huge) reception area. Check in was fast and efficient. Prices at the cafe were a bit steep. The room was well appointed with two double beds (I think it was a larger room I reserved) and so comfortable. The pillow comes in for a special mention, as THE most comfortable pillow I have ever used. The view outside was impressive. It’s an older hotel (40? years old ) but don’t let that put you off. It’s SO comfortable. There’s a small fridge (empty) that you can fill with your desired shopping items. The doormen were great at getting taxis or giving directions. The hotel is built over a set of 2 levels (underneath) of shops and services.
Typische Antwortzeit unter 24 Stunden.
Swissôtel Hotels & Resorts erreicht aktuell 2,8 von 5 Sternen aus 29 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Swissôtel Hotels & Resorts im Schnitt mit 2,8 von 5 Sternen („Durchschnittlich“) auf Basis von 29 Bewertungen. 8 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Boutique-Hotel sind Mr & Mrs Smith (4,6 von 5), HotelSpecials.nl (4,2 von 5), HotelSpecials.de (4,2 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Swissôtel Hotels & Resorts ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Swissôtel Hotels & Resorts hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Swissôtel Hotels & Resorts: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.