Bewertung
1,6
Mangelhaft · von 5 Sternen
syncreon Erfahrungen
1,6von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
378
7 in den letzten 12 Monaten
Logistikdienst
2%
Anteil 5-Sterne-Bewertungen
Bewertungen (378)
7 in 12 MonatenIhre Stimme
Erfahrung zu syncreon schreiben
Timothy Reavey
Verifizierte Bewertung
Tracking/Delivery
EDIT: I have to update my review. DPnworld reached out after this review gave me a detailed update and sent a request to DPD to deliver today (Saturday) and it has arrived early on. Initial tracking not the greatest and could definitely do with being more detailed, but I cant fault the customer service! Dell sent me an email saying the item was shipped on 17th. Then another email on 18th February saying it was out for delivery. Syncreon keeps saying cant find information, but it never came. DP World website just says shipped and no further updates. No way to speak to anyone on any side, for a 4K laptop and I am left in the dark about where it is, when it will be here and even more frustrated by the fact you need to sign, but no one seems to know when you need to be in.
0
Ross Anderson
Verifizierte Bewertung
Useless.
Received an email yesterday from Dell confirming delivery for today. It’s in writing, in an email, “delivery confirmed for 16th January”. I wake up this morning to an email from DP World saying my delivery is planned for 19th January. Having made arrangements to be available today I’m now expected to spend all of Monday waiting too, on the off chance DP World get their act together and manage to actually get my computer out of the door. Completely unacceptable, especially in 2026 when I can watch the progress of a sandwich from door to door on an app. DP World can’t even confirm what country my £4k+ item is in.
0
John Smith
Verifizierte Bewertung
Ordered a laptop from Dell on the 13th…still waiting
Ordered a laptop from Dell on the 13th December. Delivery forecast to be anywhere between 23rd December and 5th January. It was, according to Dell, 'shipped' on the 18th December. On the 29th December, it finally showed up on the tracking with Syncreon as being with them, to be delivered 2nd January. Today (30th) it's gone from, 5th January in the morning, to now 'We are working to deliver your order as soon as possible'. Which to me means, they have no idea. No explanation from Dell beyond requests for patience, as I've been repeatedly complaining about the lack of communication. Why they choose this company despite the many complaints, I guess they must be cheaper (Michael Dell isn't a Billionaire by choosing quality shipping companies, if such a thing even exists). Anyway, over to the Sara bot, who will post the usual boilerplate comment, as 'she' doesn't ever read them, witness the hilarious 5-stars given by someone along with praise and 'Sara' apologies for his experience! Anyway, the trolling: "Hi John, We are really sorry to hear of your experience with us. I have arranged for a customer service agent to pick up your case, and they will be in contact with you shortly to discuss this in more detail. Thanks Sara-Bot."
0
Greg / Grzegorz
Verifizierte Bewertung
Quick and clear communication
After a deep investigation into what I was expecting to be a company issue. I have received a fantastic customer service from Syncreon. So if you are buying something from Dell and you live in UK be aware that staus on shipping number provided by Dell will only update to shipped when your order will arrive in UK based warehouse. Not when it leaves China factory. Shipping from China to UK is fully covered by Dell own shipping courier. Overall I'm very satisfied with customer service provided by Syncreon.
0
Win
Verifizierte Bewertung
Its a pity there is no negative stars…
Its a pity there is no negative stars as the system forces to give stars. The delivery service is appalling. I put through 2 orders through Dell which are time sensitive as these are work equipment. I only ordered on the basis of the delivery date of 4th Dec 2025 promised at time of order. Today is 4th Dec 2025 and end of day and no sign of delivery and the tracker is still stuck at the first stage of order received. I am really doubtful if my order will arrive in time for what I need it for. Dell should be using a different more reliable delivery partner for computer equipment . Steer clear of this delivery company and any retailer that uses them.. you won't receive your delivery. Addition: 5.12.25 still no sign of the delivery and no movement on the tracker. The reply from syncreon stating they will reach out didnt happen as I didn't receive any contact from them.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden. Beantwortet 100 % der negativen Bewertungen.
Alternativen zu syncreon
Logistikdienst-Ranking →Häufige Fragen zu syncreon
Ist syncreon seriös?
syncreon erreicht aktuell 1,6 von 5 Sternen aus 378 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: der Firmensitz (2851 High Meadow Circle, Suite 250,, MI 48326, Auburn Hills, US) ist öffentlich dokumentiert. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden syncreon?
Kundinnen und Kunden bewerten syncreon im Schnitt mit 1,6 von 5 Sternen („Mangelhaft“) auf Basis von 378 Bewertungen. 7 davon stammen aus den letzten 12 Monaten.
Wo hat syncreon seinen Sitz?
syncreon hat seinen Sitz in 2851 High Meadow Circle, Suite 250,, MI 48326, Auburn Hills, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu syncreon gibt es?
Die bestbewerteten Anbieter in der Branche Logistikdienst sind Evri (4,1 von 5), Yodel by InPost (3,9 von 5), DPD UK (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von syncreon beansprucht?
Nein. Das Profil von syncreon ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann syncreon hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet syncreon auf Bewertungen?
syncreon: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann syncreon negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.