Bewertung
1,9
Mangelhaft · von 5 Sternen
TD SYNNEX Erfahrungen
1,9von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
16
8 in den letzten 12 Monaten
Softwareanbieter
13%
Anteil 5-Sterne-Bewertungen
Bewertungen (16)
8 in 12 MonatenIhre Stimme
Erfahrung zu TD SYNNEX schreiben
Mark Bryan
Verifizierte Bewertung
Incorrect pricing on their webstore that they do not honour
First order with them for a £2000+ laptop, one part of a £20,000 customer order. They called and told me "we haven't put the correct price on the website, if you'd like this laptop it's going to be an extra ~£300+VAT. Would you still like it?" 15% extra wiped out the margin so I could not proceed and asked for the money to be credited back, it's a week later and I have still not received my money back.
0
SP
Verifizierte Bewertung
A bloated corporation with broken support and zero internal accountability
TD SYNNEX operates as a massive, bureaucratic monolith with severe operational disconnects. Dealing with their customer service and account desks feels like navigating an endless loop of unhelpful ticket transfers where nobody takes responsibility. Account representatives are virtually impossible to reach for months at a time, and simple partner requests or quote updates get buried in fragmented departments. Internal efficiency is non-existent, and the company relies on outdated, sluggish processes that actively drag down their business partners and employees alike. Output and high performance are completely ignored within their structure, while basic communication continues to deteriorate. If you are looking for an agile, responsive distributor or business partner, look elsewhere—this organization is far too bloated to offer quality service.
0
Michael
Verifizierte Bewertung
Multiple Terrible Experiences
We have had multiple terrible experiences with this company. Orders were placed, billed, and went unfulfilled. Orders canceled without clarification or communication. Days, weeks, and - in one case - TWO MONTHS of delays that lost us a $20,000 sale AND a customer. We currently have expired Veeam licenses because they won't let us pay them and I am concerned that my clients' backups are going to start failing. I could go on and on about how difficult they are to work with, how utterly devoid of empathy they are as a business, and how embarrassingly lazy so many of their staff and leadership are, but I don't want to be spend more energy on them.
0
William Peters
Verifizierte Bewertung
MF = MASSIVE FAILURE
MF = MASSIVE FAILURE. I am extremely upset with Tech Data Canada, a subsidiary of TD SYNNEX CANADA ULC . I have a computer lease contract with TECH DATA CANADA, Their bank is BNS in Canada, and I cannot set up online bill payment. I have spent hours trying to resolve this issue with Tech Data Canada to resolve this issue. I could neither pay via E-Transfer, set up an auto-debit, or even pay via my CC. I was told that I would have to go to my CDN bank branch & wire to their bank (BNS in Canada) to pay. It is ludicrous that I am unable to set up auto debit. ONE STAR (1) IS TOO GENEROUS. I WOULD HAVE GIVEN THEM A ZERO. Never use these companies. EPIC FAIL
0
Kayla T
Verifizierte Bewertung
I have been using Synnex now TD Synnex…
I have been using Synnex now TD Synnex for the past 10 years, and generally have had a decent experience. Prices were good and service was good through my account manager. Unfortunately, they have changed the way they do account management. They outsourced my account to a single person who cannot figure out how to place license orders, or anything beyond simple hardware orders. It takes days, sometimes more than a week, of back and forth to try to get an order placed. It's to the point where I would rather just spend the extra money and order through Ingram Micro. What's worse is there is no recourse. I called customer service, but they only deal in RMAs. I called the numbers they have given me for a direct supervisor for my account manager, but both numbers were out of service. I called into their sales line, but I got a person who was obviously surprised to receive a call, and their headset wasn't working, so they couldn't hear me. I am very frustrated and there is no way for a word to get through to anyone that matters. I will not be participating in their events, I will not be using their Renewalsoft, and certainly wont be ordering anything more complicated than a computer from them unless I have to...and those are usually more expensive now than Ingram Micro anyway.
0
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Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
US
Alternativen zu TD SYNNEX
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Ist TD SYNNEX seriös?
Für TD SYNNEX liegen bisher 16 öffentliche Bewertungen vor (1,9 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: Unternehmenssitz: US. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Welche Alternativen zu TD SYNNEX gibt es?
Die bestbewerteten Anbieter in der Branche Softwareanbieter sind TotalAV (4,5 von 5), TeamViewer (4,6 von 5), Plugin Boutique (4,5 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von TD SYNNEX beansprucht?
Nein. Das Profil von TD SYNNEX ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann TD SYNNEX hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet TD SYNNEX auf Bewertungen?
TD SYNNEX: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann TD SYNNEX negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.