Bewertung
1,4
Schlecht · von 5 Sternen
Fachgeschäft für Haushaltsgerätetefal.co.uk
Tefal Erfahrungen
1,4von 5 · Schlecht
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
821
133 in den letzten 12 Monaten
Fachgeschäft für Haushaltsgeräte
5%
Anteil 5-Sterne-Bewertungen
Bewertungen (821)
133 in 12 MonatenIhre Stimme
Erfahrung zu Tefal schreiben
Adrian
Verifizierte Bewertung
I ordered saucepan set 2day delivery…
I ordered saucepan set 2day delivery and after 4 days I contacted tefal customer service then had to put up with them for 3 days until paul answered the phone new pan set out in 2 day so nearly 2 weeks the pans are brilliant
0
Paul Fearon
Verifizierte Bewertung
Customer service very poor
Customer service very poor. The handle on my xxl air fryer tray came off in my hand when full of hot food. Still waiting for a response from customer service after last email dated 17 June, today is 26 August, so I've given up. Will ditch Tefal for all future purchases.
0
Richard B
Verifizierte Bewertung
I was looking to clarify if the X-Clean…
I was looking to clarify if the X-Clean 5 Pro GF5436G1, Cordless Wet & Dry Vacuum Mop + Accessory Pack - Grey was cordless as the product specifications said NO. The rating is for the ‘contact process’. I filled out the form as necessary but pre filled section for location (UK) and (Mr) which were correct didn’t allow for my request for clarification to be sent, even when trying to reset them. Please resolve and I will delete review as this is irritating for potential customers. I’m using an IPhone.
0
Luis Ganhao
Verifizierte Bewertung
I recently bought a set of TEFAL…
I recently bought a set of TEFAL INGENIO, it looks good but there is a problem with handles, they get very hot very quickly, I burned my hand twice. I contacted them by email and I am not happy with the answer. This is the answer I get from TEFAL, “Thank you for your recent email regarding your product. We would like to inform you that you may reduce the flame to cook food on low to medium flame only and never leave the handle on the pan while cooking (we only recommend to use it to move the pan or mix/still it). As protecting the environment and the fight against waste are our major concerns, we have a very strong policy of sustainable development and we are committed to being able to repair a product for up to 15 years throughout Europe. We can assure you that all our products are very extensively researched before and during the design stage and have a high level of quality control checks carried out at this stage and throughout manufacture. They carry safety certificates issued by both British and European Safety Authorities and therefore have to be of a high specification to pass stringent tests set by these independent authorities.”
0
Kelly
Verifizierte Bewertung
If I could give zero stars I would
If I could give zero stars I would. Bought a very expensive steam generator iron which has been very well taken care of. 4 months after warranty expires it goes wrong to the point if being dangerous. The generator was making an awful noise and it was steaming constantly out of the handle making it dangerous and unsafe. I was fearful it would blow up. I contacted customer services who were unbothered and unhelpful. Felt like they were reading off a script. Only solution they offered was to send it off to get it repaired but they couldn’t give me a cost to repair it or a timeframe. In the meantime we are a family of 6 without an iron. I asked to speak to a manager who was unavailable and would ring me back - 3 days later and still waiting. I’ve emailed head office and guess what no reply. Shocking customer service and will NEVER buy another Tefal product again.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
GB
Alternativen zu Tefal
Fachgeschäft für Haushaltsgeräte-Ranking →Häufige Fragen zu Tefal
Ist Tefal seriös?
Tefal erreicht aktuell 1,4 von 5 Sternen aus 821 unabhängigen Bewertungen — Gesamturteil „Schlecht“. Zur Einordnung: Unternehmenssitz: GB. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Tefal?
Kundinnen und Kunden bewerten Tefal im Schnitt mit 1,4 von 5 Sternen („Schlecht“) auf Basis von 821 Bewertungen. 133 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Tefal gibt es?
Die bestbewerteten Anbieter in der Branche Fachgeschäft für Haushaltsgeräte sind ao.com (4,9 von 5), Currys (4,4 von 5), Cdiscount (4,1 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Tefal beansprucht?
Nein. Das Profil von Tefal ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Tefal hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Tefal auf Bewertungen?
Tefal: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Tefal negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.