Bewertung
2,5
Durchschnittlich · von 5 Sternen
Kosmetikproduktanbieterthebodyshop.com
2,5von 5 · Durchschnittlich
Bewertung
Durchschnittlich · von 5 Sternen
Stimmen
102 in den letzten 12 Monaten
Kosmetikproduktanbieter
Anteil 5-Sterne-Bewertungen
Ihre Stimme
A X
This company literally has zero customer service. You have to message a chat agent and wait hours for a response back or even a day. My package disappeared during transit and was never confirmed delivered. The agents just keep regurgitating the same thing and do nothing. While my order status on there site says it’s been fulfilled and completed. Still left sitting here, not knowing what and no help from customer service. Can’t call someone or even going to the store to get assistance. I will absolutely never order from them again.
Tina
Was overcharged and customer services refuses to refund the extra money taken. Requested to return all items which was then ignored. Terrible customer services.
Patricia Wellfare
I have always liked Body Shop though didn't use for years when parent company wasn't cruelty free Recently was given a gift card that said could use online but it didn't work at checkout . I emailed and even though it was Sunday had an almost immediate response. The suggestions didn't work either and was assured someone would sort it out. Monday morning received an emsil with code and pin and was able to order. Excellent customer service. Body shop has disvontinued many favourites but could use my card on several shower gels. Very happy
Mamaj
I used to love the body shop but it’s gone downhill fast, been into store today Birmingham Bull ring staff are pre-occupied, the price of a shower gel now £8.50 used to be £5 only a few years ago then you are asked if you would like a bag yes I would like a bag I’m paying premium prices and they make you feel guilty for having a bag a crap little paper bag I won’t go there again it’s overpriced and staff not so good
Mrs Susan Price
I have used carrot moisturiser for years. Once before you discontinued it and now you have discontinued it again. I understand that you do it to put new products on the shelves but really that is of very little interest to people that need this product because of sensitive skin. I live in Germany and had to resort to buying it thru English contacts. Of course I have tried your alternatives and they still sit in my drawers. What a waste of money.then I resorted to other makes. Some were ok but not as good as carrot moisturiser. Every company is online nowadays. It you don't have shelf space, just sell it online. You do wield a lot of power as a cosmetics manufacturer. Please use it thoughtfully.
Typische Antwortzeit unter 7 Tagen.
The Body Shop International erreicht aktuell 2,5 von 5 Sternen aus 1.378 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: der Firmensitz (Watersmead Buisness Park, BN17 6LS Littlehampton, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten The Body Shop International im Schnitt mit 2,5 von 5 Sternen („Durchschnittlich“) auf Basis von 1.378 Bewertungen. 102 davon stammen aus den letzten 12 Monaten.
The Body Shop International hat seinen Sitz in Watersmead Buisness Park, BN17 6LS Littlehampton, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Kosmetikproduktanbieter sind LOOKFANTASTIC (4,6 von 5), QVC Deutschland (4,6 von 5), The Perfume Shop (4,7 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von The Body Shop International ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann The Body Shop International hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
The Body Shop International: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.