Bewertung
3,8
Gut · von 5 Sternen
Schreibwarengeschäfttheonlinepencompany.com
3,8von 5 · Gut
Bewertung
Gut · von 5 Sternen
Stimmen
252 in den letzten 12 Monaten
Schreibwarengeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
judith
I love pens and write with a fountain pen. So I ordered the correct fitting cartridges. One of the batches, at least had some sort of ink blockage in it so ink never reached the nib. I have not used all the cartridges so do not know how many are faulty. It took about6 weeks to a replacement for one box of cartridges, 1 had ordered 4. Although I do not yet know if the rest I ordered work or not.
Hamna Arshad
Placed my order on the 5th of August and one of my items was to be shipped from elsewhere which could take up to ‘ten working days’ - I enquired as to the whereabouts of my items on the 16th of August and they got back to me to say they were hoping the items would arrive end of the week. Nothing turned up so I emailed again on the 24th to say I still hadn’t heard anything and that if the items couldn’t be located I wanted a refund as I could see the pens were available elsewhere too. They responded saying that after chasing the items the supplier advised it was due this week but they weren’t sure when and that they had cancelled my order at the my request - but no info on when I’d receive a refund. I emailed again asking for details on the 25th and didn’t hear back until today (27th) where they claimed that they had told me a refund was issued (but this was never mentioned in the email??) - would avoid using this site given several other bad reviews, it shouldn’t take 10 days for stock to arrive from suppliers when the majority of online retailers can get stock transported in just a few days.
Tomás Paúl
I'd seen reviews about them being legit, but their shipping system being bad. I took a chance anyways, and my order was supposed to be dispatched in two days, but after ten days they hadn't been dispatched. I reached out to them, and they replied after five days, after which they finally acknowledged that it was lost in transit and gave me a refund. At least I got my money back, but would not recommend buying from them.
customer
Excellent service
Desmond Mcmullan
Excellent quality and prompt service superb engraving. This is my second purchase from Lily and her team whose advice on what to choose was extremely well advised. The Parker is marvellous and comes well presented. Grateful thanks once again. Desi McMullan
Typische Antwortzeit unter 7 Tagen. Beantwortet 65 % der negativen Bewertungen.
The Online Pen Company erreicht aktuell 3,8 von 5 Sternen aus 13.895 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (Unit 5 Barracks Road, Sandy Lane Industrial Estate, DY13 9QB Stourport-on-Severn, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten The Online Pen Company im Schnitt mit 3,8 von 5 Sternen („Gut“) auf Basis von 13.895 Bewertungen. 252 davon stammen aus den letzten 12 Monaten.
The Online Pen Company hat seinen Sitz in Unit 5 Barracks Road, Sandy Lane Industrial Estate, DY13 9QB Stourport-on-Severn, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Schreibwarengeschäft sind Optimalprint (4,0 von 5), Cult Pens (4,9 von 5), Coconut Lane (4,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von The Online Pen Company ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann The Online Pen Company hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
The Online Pen Company: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.