Bewertung
3,1
Durchschnittlich · von 5 Sternen
Unternehmenthepissedoffbarber.com
Thepissedoffbarber Erfahrungen
3,1von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
190
36 in den letzten 12 Monaten
Unternehmen
42%
Anteil 5-Sterne-Bewertungen
Bewertungen (190)
36 in 12 MonatenIhre Stimme
Erfahrung zu Thepissedoffbarber schreiben
Nick Mazer
Verifizierte Bewertung
⚠️ IMPORTANT WARNING TO ANYONE RETURNING AN UNOPENED TPOB PRODUCT
⚠️ IMPORTANT WARNING TO ANYONE RETURNING AN UNOPENED TPOB PRODUCT I recently purchased clippers from TPOB UK and, within just a couple of days, decided I no longer wanted them. The box has NOT even been opened and the product has not been used or handled. TPOB’s returns policy states that they can deduct a 20% “restocking fee” from a refund. I have challenged this because consumers have statutory cancellation rights when buying goods online. Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, Regulation 34 allows a trader to recover an amount where goods have actually diminished in value because the consumer has handled them beyond what would reasonably be allowed in a shop. It does NOT simply provide for an automatic percentage deduction because a customer changes their mind. In my case, the product is completely unopened, unused and in its original packaging, so there has been no handling that could possibly have diminished its value. The Government’s own consumer guidance also makes clear that a cancellation charge is not automatically enforceable simply because it appears in a company’s terms and conditions. Any such charge must be reasonable. MY ADVICE TO ANYONE WHO HAS HAD 20% DEDUCTED: • Do not simply accept the deduction because TPOB says it is in their terms and conditions. • Keep screenshots of the returns policy, your order confirmation and all correspondence. • If you returned the product unopened and unused, formally challenge the deduction and ask TPOB to explain exactly what actual loss or diminished value the 20% represents. • If they refuse to refund the money, contact your bank or card/payment provider and ask about the appropriate chargeback or payment dispute procedure. • Consider obtaining advice from Citizens Advice regarding your consumer rights. • If you believe this is a wider practice affecting multiple customers, consider reporting it to the appropriate consumer protection authorities. If TPOB has deducted 20% from your refund, particularly where the product was returned completely unopened and unused, I would strongly encourage you to challenge it rather than simply accepting the deduction. I would also be interested to hear from anyone else who has experienced the same thing. If this is happening routinely, consumers should consider reporting the practice rather than dealing with it individually. This is my personal experience and understanding of UK consumer law, not legal advice.
0
Tomáš Korous
Verifizierte Bewertung
Scammers!!!
Scammers!!! Their website advertises free shipping on orders over €100, yet on my €139 order they charged me €15 for shipping. When I asked them about it, I was told: “Ah f it, your wife’s a 4, speccy fat blob she is.” I couldn’t care less about the personal insults, but this is misleading customers. Advertising free shipping on orders over €100 and then charging €15 for shipping on a €139 order is simply deceptive.
0
John Huston
Verifizierte Bewertung
I received a dead on arrival product
I received a dead on arrival product. A shaver that wouldn’t function or charge. Tech support insisted I repeat the same trouble shooting steps multiple times, and when the shaver wouldn’t start they stopped replying. Refusing to start a return by refusing to reply. Until I said I would start a credit card dispute if they don’t respond. They replied “since you’ve started a credit card dispute we can’t help you further.” While there was still time for them to actually start a return. Customer service just does not want to accept any returns.
0
Nichole Missino
Verifizierte Bewertung
I ordered the goblin clipper a week…
Order number 20623 I ordered the goblin clipper a week before Easter, I was then placed on their promo email list. 3 days before Easter I got an email telling me about a sale. I informed all my barbers of the sale so they all ordered stuff, my shop alone spent over $1000 on stuff from this guy. The sale came and went, I bought the goblin trimmers during the sale. My clippers still hadn’t shipped but my trimmers did. Finally tracking info for the clippers. I was so excited because the trimmers are amazing. The box came, I was sent 2 pairs of trimmers. I didn’t order trimmers in this order. It was a separate order from my trimmers I had already received. I immediately emailed them. Another barber who I work with same thing happened. She got two sets of trimmers that she didn’t order. She got some email responses but I did not. I contacted him on instagram where he told me to pay to return them and we will refund you the shipping. Shipping to the UK is $84 at USPS and $78 online at USPS. No thank you. I’m already out $200 for the clippers and now this guy wants me to spend more money in hopes I’ll get it back. I’ve disputed this through my bank. If he continues to do business like this he will fail, mark my words.
0
Tommy Deez
Verifizierte Bewertung
**Absolutely horrible company
**Absolutely horrible company. If you’re thinking about ordering from TPOB, be warned: don’t even take the shrink wrap off the box or plug the clippers in** if there’s any chance you’ll need to return them. They sent me the **wrong product**, and when I opened the box to see if I could make it work, I realized it was way too heavy for me. I contacted customer service expecting them to fix **their** mistake, and instead I was basically told, “Too bad—you opened the box.” So even though the item was never actually used, they refused to make it right because the shrink wrap had been removed. That’s an awful way to treat customers. As a barber, I’ll be spending my money elsewhere. In my opinion, the customer service is terrible, the return policy is ridiculous, and they don’t stand behind their customers. Save yourself the headache and buy from a company that actually cares about customer service. They should change their name from **TPOB (The Pissed Off Barber)** to **TROB (The Rip-Off Barber)** because that’s exactly how I feel after this experience.
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 85 % der negativen Bewertungen.
AE
Häufige Fragen zu Thepissedoffbarber
Ist Thepissedoffbarber seriös?
Thepissedoffbarber erreicht aktuell 3,1 von 5 Sternen aus 190 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: Unternehmenssitz: AE, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Thepissedoffbarber?
Kundinnen und Kunden bewerten Thepissedoffbarber im Schnitt mit 3,1 von 5 Sternen („Durchschnittlich“) auf Basis von 190 Bewertungen. 36 davon stammen aus den letzten 12 Monaten.
Ist das Profil von Thepissedoffbarber beansprucht?
Nein. Das Profil von Thepissedoffbarber ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Thepissedoffbarber hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Thepissedoffbarber auf Bewertungen?
Thepissedoffbarber: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann Thepissedoffbarber negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.