The Sincura Group Erfahrungen 2026: 4,5 von 5 (33 Bewertungen)

Bewertung

4,5

Hervorragend · von 5 Sternen

Stimmen

33

2 in den letzten 12 Monaten

Unternehmen

88%

Anteil 5-Sterne-Bewertungen

Bewertungen (33)

2 in 12 Monaten

Ihre Stimme

Erfahrung zu The Sincura Group schreiben

Toby Horsham

GB · 30. Juli 2026

Verifizierte Bewertung

Very impressive

Really impressed with the service from Sincura Group Concierge. One experience in particular summed up exactly why I'm so glad I joined. I'd been wanting to visit a specific restaurant for ages, but it was fully booked online. On the off chance, I messaged my account manager to see if there was anything they could do. Less than 20 minutes later, they came back with confirmation that it was sorted, along with my reservation details. No fuss, no back and forth—just a quick message and it was handled. That's the kind of service that makes a real difference. Great work, team—especially Tara!

0

30. Juli 2026

Brodie

GB · 4. Mai 2026

Verifizierte Bewertung

Horrible Customer Service for Membership

I have emailed the company no less than 5 times expressing my interest in membership and despite my confirmation that all emails were opened, they never once responded to my requests. This was both to the Canadian Office and to the main email address. Probably saved me a headache on getting scammed anyhow.

0

4. Mai 2026

The Sincura Group

Antwort des Unternehmens · 4. Mai 2026

Thank you for your feedback. We have reviewed your enquiry and can confirm that we received only one email from you on Sunday at 9:42pm. An automated acknowledgement was sent immediately, advising that we aim to respond within 24 hours. Your review was posted approximately 1 hour and 15 minutes after sending your email, and outside of standard business hours. While we do provide extended support for our members, general enquiries submitted during evenings and weekends are typically responded to on the next working day. This ensures that members receive our full focus and supported 24/7 and outside core business hours. We strive to respond to all enquiries promptly and fairly, and we believe this timeframe is in line with reasonable expectations. We are therefore disappointed to see a negative review based on this timeline when our office was closed to the general public.

J barker

GB · 13. November 2024

Verifizierte Bewertung

Very impressive concierge

I have been using sincura concierge for a few months now (as part of my credit card service with cornercard). Very impressive service - amazing turnaround time of responses, very friendly and helpful staff, and always manage to get my reservations. Love the app.

0

13. November 2024

The Sincura Group

Antwort des Unternehmens · 13. November 2024

Dear J Barker, Thank you so much for your wonderful review and for taking the time to share your experience. We're delighted to hear that you've been enjoying the concierge service through your Cornèrcard membership. Providing fast responses, friendly service and securing those hard-to-get reservations is exactly what we strive for every day, so it's fantastic to know we're delivering on that promise. It's also great to hear that you're enjoying the app—we're continually investing in our technology to make accessing your concierge as quick and seamless as possible. Thank you again for your kind words and for choosing Sincura. We look forward to helping you with many more memorable experiences in the months and years ahead. Kind regards, The Sincura Group Concierge Team

Jenny Spicer

GB · 28. Juni 2024

Verifizierte Bewertung

Saved my glastonbury …

Never left a review in my life but then no-one has saved my life like sincura. Quite simply, 24 hours ago I wasn’t going to glastonbury despite shelling out thousands of pounds on tickets promised to me by a scam company. All packed, about to leave and devastated. A friend recommended sincura as the company that makes the impossible possible and I contacted them to help me out. 24 hours later - after a lot of work by the amazing team - and we are walking through the gates with a bell tent and hospitality access. Cannot thank the sincura team enough - you have a client for life here. Special thanks to Matthew who was incredible - even at 11pm at night.

0

28. Juni 2024

The Sincura Group

Antwort des Unternehmens · 28. Juni 2024

Dear Jenny, Thank you so much for taking the time to leave such an incredible review. We're honoured that you chose to share your experience with us. Knowing that we were able to turn your Glastonbury situation around and get you through the gates with your bell tent and hospitality access is exactly why we do what we do. Creating solutions when things seem impossible is what our team is passionate about. Matthew will be absolutely delighted to read your kind words. We'll make sure your feedback is passed on to him, and we're sure he'll be especially pleased to know his late-night efforts made such a difference. Thank you once again for placing your trust in Sincura. It was a pleasure helping you, and we're thrilled to welcome you as a member of the Sincura family. We look forward to creating many more unforgettable experiences for you in the years ahead. Warmest regards, The Sincura Group Concierge Team

Rudi

GB · 31. Mai 2024

Verifizierte Bewertung

Super Concierge Service

Ich habe über die vergangenen Monate öfters Empfehlungen von Sincura für Restaurants eingeholt. Das Team hat mir mehrere tolle Vorschläge gegeben und für mich das Lokal meiner Wahl reibungslos gebucht, sogar im tiefsten Hinterwald. Und das Erlebnis war immer klasse! Aber das erwarte ich schliesslich. Was mich aber wirklich beeindruckt hat, war die Hilfe, die ich in einer medizinischen Krise auf Reisen auf dem Balkan von Sincura erhielt: das Team hat mir innerhalb kürzester Zeit eine ausführliche, kommentierte Liste aller in Frage kommenden Kliniken mit Adressen und Telefonnummern geschickt, was mir unglaublich geholfen hat. Wirklich ein Super Concierge Service, den ich nur wärmstens empfehlen kann!

0

31. Mai 2024

Die Akte

Häufige Fragen zu The Sincura Group

Ist The Sincura Group seriös?

The Sincura Group erreicht aktuell 4,5 von 5 Sternen aus 33 unabhängigen Bewertungen — Gesamturteil „Hervorragend“. Zur Einordnung: der Firmensitz (The Sincura group,, The Old Barn,, RG10 8PU Spring Meadows Business Centre,, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.

Wie bewerten Kunden The Sincura Group?

Kundinnen und Kunden bewerten The Sincura Group im Schnitt mit 4,5 von 5 Sternen („Hervorragend“) auf Basis von 33 Bewertungen. 2 davon stammen aus den letzten 12 Monaten.

Wo hat The Sincura Group seinen Sitz?

The Sincura Group hat seinen Sitz in The Sincura group,, The Old Barn,, RG10 8PU Spring Meadows Business Centre,, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.

Ist das Profil von The Sincura Group beansprucht?

Nein. Das Profil von The Sincura Group ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann The Sincura Group hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.

Antwortet The Sincura Group auf Bewertungen?

The Sincura Group lässt Bewertungen unbeantwortet. Keine Antwort innerhalb von 30 Tagen.

Kann The Sincura Group negative Bewertungen löschen lassen?

Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.

Wir löschen keine Bewertungen.

Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.

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