Bewertung
1,7
Mangelhaft · von 5 Sternen
Gaming-Servicethespotlight.pro
Thespotlight Erfahrungen
1,7von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
36
3 in den letzten 12 Monaten
Gaming-Service
6%
Anteil 5-Sterne-Bewertungen
Bewertungen (36)
3 in 12 MonatenIhre Stimme
Erfahrung zu Thespotlight schreiben
Omar Goodman
Verifizierte Bewertung
This app is a rug-pull
I've used this app twice. The first time was years ago, and more recently I've attempted again over the past couple of months. On the first time, I used it on my old Samsung phone. It worked *very* well for a while. Over the course of about 6 or 7 months, I was able to play a variety of games but the "big" money came from Monopoly GO. There were many in-game challenges offered such as "reach level xx" or "earn xx points". But for a very limited number of games there were challenges in the nature of "spend $5 in-game and receive $7 back". Now, because of the way the app works, you weren't "actually" earning "$7". You only ever earned "coins" in the app. Those coins were then spent to get giftcards sent to you by email. For example, a $5 Google Play or Amazon gift card cost 26,000 coins while a $5 prepaid Visa was 28,500 coins. So if a challenge said it would "pay $7", what it *really* means is it would give you $7 worth of coins. When I first used it years ago, that was based on the price of a Visa or Mastercard redeem (5,700 coins per dollar, so $7 was 39,900 coins). So, over the course of several months, I'd play Monopoly GO, earn some coins from progressing in the game, but the majority of money earned was in the pattern of 1) Spend some money in-game, 2) Get points worth a little more than what I spent, 3) Convert points to Google Play money, 4) Lather, rinse, repeat. Monopoly GO passed money to Playtime, Playtime passed the money to me, and I passed it back to Monopoly GO. Each cycle, I could invest a little bit more back into the system. Then, one day, it abruptly stopped. Usually, cashing out gift cards took about 30 minutes to an hour. Occasionally up to two hours. But on this occasion, I was waiting several days to get two $50 gift cards cashed out; they were just stuck as "Processing" and I never received them. I contacted their customer service and got a response saying their team would investigate and it might take a few days to sort it out. And then nothing. I'd ask for updates and got nothing back. So I stopped using the app eventually because it wasn't reliable. I had been able to earn close to $3,000 overall from the app before they suddenly ghosted me with no warning and no explanation. Recently, I got a new phone and figured I might give it another try. Maybe the first time was a fluke and in the past couple of years, they'd have sorted the issue out. I got the Playtime app, used it to try a couple of games, and eventually used it to download MU: Dark Epoch. This game had a similar type of challenge from back when I played Monopoly GO: "spend $5 ingame to get $7 back". Here was my serious money-earning game. And everything seemed to be working well for the first couple of months. I'd spend money to complete challenges, get my points, earn my money, just like before. Then, after less than two months of doing this, it again hit a wall. Two cash-outs sat in "Processing" status for a couple of days. I emailed Customer Support and got the same kind of response I usually do for these kinds of matters; "We will forward your issue to our team, but it may take a few days to resolve." I had seen this pattern before, but gave them close to two weeks. I sent followup emails, but received only silence. I created a second support ticket because I believed the first may have encountered some sort of error and maybe my replies were not being received. The second ticket was processed for a few days, and then I got a response. The response claimed that they had "thoroughly and carefully reviewed my account and found activity that violated their Terms of Service." They listed examples of offenses that "could" be applicable, such as multiple accounts, using a VPN, automation or scripting, etc. They concluded with stating they would not be able to resolve my issue (the pending gift card cashouts). I replied to this message asking for clarification as to what specific offense they believed occurred. Nothing they mentioned would have applied in my situation since I don't use VPNs or automation. I wondered if *maybe* they were looking at my old account from years ago on a different phone, but that would be a stretch. I received the *exact* same message claiming I "might" have used a VPN, etc. etc. Each time I replied asking for clarification and specifics, I got what was obviously an automated canned answer. So I created a third support ticket, this time in regards to the Customer Support system itself. I stated my issue and asked for specific clarification as to what "offenses" they believed I had engaged in. I included PDF copies of my previous email chains as well as screenshots of my pending cashouts and stockpiled points (totaling over $400 in value by this point). They replied with the exact same automated message. When you earn too much, they just cut you off and claim "violations of TOS". That is Fraud
0
ImLegend
Verifizierte Bewertung
Sin duda la peor aplicación para ganar…
Sin duda la peor aplicación para ganar dinero que he conocido hasta el día de hoy y sinceramente he conocido un montón pero como esta y con la cara tan dura que llevo dos días peleándome por 5 euros que me ha instalado 40 aplicaciones y me he comido mil anuncios y encima ahora me pones excusas sabes qué nunca en la vida la instaléis ninguna de estas de esta plataforma son un fraude en mayúsculas.
0
none
Verifizierte Bewertung
不正扱いされ支払いなし、一方的な言いがかり。
新しいタブレットでやろうと思ったら 不正扱いされ支払いが受け取れず 彼らは言いがかりしますが 此方側では登録等の情報確認ができないので 言いがかり以外の何物でもないです。
0
Unhappy
Verifizierte Bewertung
Very poor
Very poor. Coins track but I have been waiting over 4 months for a £250 pay out. Customer service completely unresponsive - have emailed both Suprene King and Spotlight Pro direct and neither reply. Very disappointing and most of the awards were Cashback related so very unhappy that this has actually cost me money.:(
0
sally champion
Verifizierte Bewertung
No stars..
No stars... won't reply to emails.. won't send me what's earned .. no customer service at all and sent all messages and screen shots from winnings etc to ombudsman
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
US
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Ist Thespotlight seriös?
Thespotlight erreicht aktuell 1,7 von 5 Sternen aus 36 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Thespotlight?
Kundinnen und Kunden bewerten Thespotlight im Schnitt mit 1,7 von 5 Sternen („Mangelhaft“) auf Basis von 36 Bewertungen. 3 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Thespotlight gibt es?
Die bestbewerteten Anbieter in der Branche Gaming-Service sind Instant Gaming (4,7 von 5), Omaze (4,5 von 5), CeX/WeBuy - United Kingdom (4,1 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Thespotlight beansprucht?
Nein. Das Profil von Thespotlight ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Thespotlight hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Thespotlight auf Bewertungen?
Thespotlight: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Thespotlight negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.