Bewertung
4,4
Gut · von 5 Sternen
Fachhandel für Batterientoolstop.co.uk
Toolstop Erfahrungen
4,4von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet langsam
Stimmen
31.981
5 in den letzten 12 Monaten
Fachhandel für Batterien
87%
Anteil 5-Sterne-Bewertungen
Bewertungen (31.981)
5 in 12 MonatenIhre Stimme
Erfahrung zu Toolstop schreiben
gary maynard
Verifizierte Bewertung
Ordered a item on 16th
Ordered a item on 16th, its now 28th. Already been fobbed off asking for a full refund. Asked for it to be here within 48hr almost a week later. Seeing as their failed delivery wasnt even showing as collected. Never revieved a refund of any sort. Then email them on friday 26th. I get told they asked shipper, 2 days later nothing back. Ive asked for a Full Refund on sun 28th june 2026. Almost 2 weeks for nothing? Your shipping is usless. Clearly the company u use for shipping is completely shot. I could have simply picked this up 2 weeks ago and had the job in hand done and finished by now. Disabilities stop me from driving. This is why we as a customer need reliable shipping companies.
0
Yvan Namasté
Verifizierte Bewertung
Ma commende n'ai jamais arrivée
Ma commende n'ai jamais arrivée. Impossible de les contacter.
0
philip barker
Verifizierte Bewertung
Appalling service
I ordered an advertised HiKOKI twin-pack angle grinder sold by The Tool Stop Staffs Ltd, a “trusted” marketplace affiliate via B&Q Marketplace. However, only one of the two grinders was delivered. After I contacted The Tool Stop Staffs Ltd to query the missing item, they repeatedly failed to answer my direct questions about whether the missing 115mm grinder would actually be supplied. Instead, I was instructed to return the delivered 230mm grinder first, with the assurance that the correct twin-pack order would then be “sorted”. Because their responses were evasive from the outset and consistently avoided answering straightforward questions about fulfilment of the original order, I became increasingly concerned that they had no intention of honouring the order. Nevertheless, I returned the grinder promptly at their request and provided tracking confirmation once it had been successfully delivered back to them. My concerns ultimately proved justified. Instead of resolving the issue or confirming fulfilment of the original order, The Tool Stop Staffs Ltd simply processed a refund without explanation and ignored further messages asking whether they intended to honour the advertised order at all. The whole process caused considerable inconvenience, as I had purchased the tools specifically for an ongoing project which has now been delayed. I had also already purchased compatible 110V plugs and related accessories for tools that were never supplied. The refund itself is appreciated, but the conduct of the marketplace seller was extremely poor throughout: partial fulfilment of the order, evasive communication, misleading instructions, and repeated failure to answer straightforward questions. Given the manner in which the order was handled, and the representations made during the returns process, I believe B&Q should review whether this seller is behaving appropriately as a marketplace affiliate. This is not what I would expect from a retailer presented through a major brand marketplace.
0
Mandy Lee
Verifizierte Bewertung
The products are excellent
The products are excellent, prices are unbeatable, and delivery is incredibly quick.
0
jon boy
Verifizierte Bewertung
Very poor service.
I ordered and payed for on the 3rd of November, for a pair of Roughneck 35-602 colt 600e trestles. I received a dispatch email on the 4th to say they were on the way . I contacted you on the 7th to see where they were to which you replied " confirm your address so we can check tracking"? well if you had dispatched them surely you would know that? I have messaged you 4 times via B&Q market place and you have not got back to me once to let me know the score. Not more than 20 minutes ago I received an email from B&Q telling me the trestles had been returned because of damage, how can they be returned when they have not ben delivered? And I will get a refund in 14 days Absolutely no correspondence from you at all. Appalling customer service. Have advised B&Q to remove you from their market place. Had you of let me know what was happening all would be golden.
0
Die Akte
Antwortet langsam
Typische Antwortzeit über einer Woche. Beantwortet 17 % der negativen Bewertungen.
Alternativen zu Toolstop
Fachhandel für Batterien-Ranking →Häufige Fragen zu Toolstop
Ist Toolstop seriös?
Toolstop erreicht aktuell 4,4 von 5 Sternen aus 31.981 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (2 Ashley Drive, G71 8BS Glasgow, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Toolstop?
Kundinnen und Kunden bewerten Toolstop im Schnitt mit 4,4 von 5 Sternen („Gut“) auf Basis von 31.981 Bewertungen. 5 davon stammen aus den letzten 12 Monaten.
Wo hat Toolstop seinen Sitz?
Toolstop hat seinen Sitz in 2 Ashley Drive, G71 8BS Glasgow, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Toolstop gibt es?
Die bestbewerteten Anbieter in der Branche Fachhandel für Batterien sind eSpares.co.uk (4,7 von 5), Av-Cables.dk (4,7 von 5), FFX (4,6 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Toolstop beansprucht?
Nein. Das Profil von Toolstop ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Toolstop hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Toolstop auf Bewertungen?
Toolstop: Antwortet langsam. Typische Antwortzeit über einer Woche.
Kann Toolstop negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.