Bewertung
1,6
Mangelhaft · von 5 Sternen
Werkzeuggeschäfttotaltools.com.au
1,6von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
11 in den letzten 12 Monaten
Werkzeuggeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Elias Taouk
The service was extremely disappointing, and the delivery experience was even worse. My order was never delivered to my address. When I contacted customer service, it took them a very long time to respond. Instead of resolving the issue promptly or showing any concern for me as a customer, they kept delaying the process and telling me it was still “pending.” I expected much better customer service and support. Based on my experience, I would not recommend this company.
Adrian
I bought a level some time ago and the LCD stopped working. I took it back to Mornington branch and was served by Scott and Simon. I expected a lot of argument and refusal to help but I was amazed at the prompt response. they replaced it the following day and the whole thing was dealt with in a friendly and exceptionally professional manner....well done
Born Of Storms
Impossible to purchase from them without signing up for an account. Beyond ridiculous.
Paul Mc
I recently spent over $3,200 across both online and in-store purchases with Total Tools, influenced by their advertised Insider rewards promotion. The expectation was clear — earn points and receive the associated bonus. After completing the purchases, none of the points were applied. When I raised this, I was told the reason was because my account was “opted out” — something that was never disclosed at checkout, either online or in-store. At no point was I warned that I wouldn’t receive the rewards, despite the promotion being actively advertised. This is extremely misleading. If there are conditions attached to a promotion, they should be clearly communicated upfront, not used afterward to deny customers what they were led to expect. As a result, we will be refunding the products, as it’s not worth leaving our money with a business where the promotional terms are not honoured in practice. For comparison, other retailers like Sydney Tools have always been far more transparent in my experience and would typically honour a promotion where the purchase was clearly made based on it. Very disappointing experience overall.
Adam Neill
Purchased an Ironair Air Compressor Model Number -: TTD1240AL for $549.00 in June 2023 from the Townsville Domain Central Store. Compressor failed January 2026, would not start and run. Called the store and they advised that they could not help as it was six months out of warranty. Called the Ironair Technical Services number and described the issue, their advice was to change the capacitor. Changed capacitor, still not working. Went into the Townsville store 2/3/2026 and explained the issue, was referred to the store manager. Store manager said in this day and age I should expect to only get two years of service from the compressor and most products we buy these days. (Wrong answer!!) I respectfully disagreed with her comment. My previous air compressor lasted ~ 20 years and only stopped from excessive corrosion in the electrical component/switching area. Cannot remember the previous compressor brand name unfortunately. My advice -: Ironair compressors are JUNK Do Not Buy One!!
Typische Antwortzeit unter 24 Stunden.
Total Tools erreicht aktuell 1,6 von 5 Sternen aus 86 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: der Firmensitz (Thackray Road 20, 3207 Port Melbourne, AU) ist öffentlich dokumentiert. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Total Tools im Schnitt mit 1,6 von 5 Sternen („Mangelhaft“) auf Basis von 86 Bewertungen. 11 davon stammen aus den letzten 12 Monaten.
Total Tools hat seinen Sitz in Thackray Road 20, 3207 Port Melbourne, AU. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Werkzeuggeschäft sind Toolstation (4,7 von 5), FFX (4,6 von 5), Axminster Tools (4,7 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Total Tools ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Total Tools hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Total Tools: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.