Bewertung
1,9
Mangelhaft · von 5 Sternen
Truegrounding Erfahrungen
1,9von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
138
63 in den letzten 12 Monaten
Unternehmen
11%
Anteil 5-Sterne-Bewertungen
Bewertungen (138)
63 in 12 MonatenIhre Stimme
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Mark Prance
Verifizierte Bewertung
They did not tell us it was a USA…
They did not tell us it was a USA address therefore cost us £24.00 to return We did have 2 good product from them a few years ago I think this is one the consumer programmes
0
Sarah
Verifizierte Bewertung
This is a SCAM!
This is an absolute SCAM of a company. Buy the product, it will take awhile for oit to ship from China, it will be low quality/not work. You will then pay to return the product (in mint condition) because they offer a 90-day money back guarantee which they DO NOT HONOR. You will not get your money back. When you talk to "support" it will be AI generated emails. They be unable to contact you to a himan, provide a phone number, provide proof for their denial of the warranty, and won't ship the product back. You pay a lot of money to ultimately have nothing. Save yourself the hassle now. THIS IS A SCAM!!!
0
Laura Crisan
Verifizierte Bewertung
Very bad experience
My experience with Truegrounding began at the end of November when I purchased a sheet, a pillowcase and a mattress from them through Klarna. I returned the mattress because after 2 months of ordering it still hadn't arrived, in the meantime I purchased another mattress from another supplier.I requested a return in writing by email, no one answered me, I requested a return from FEDEX company which sent it back to the address where the package came from. The package arrived back on 05.02.2026, but I still haven't received my money back through Klarna because even though I am within the 90 days according to the data on their website, they are not willing to process the return on the grounds that it had to be sent elsewhere, they have a partnership with that supplier. Communication with them is very difficult, they don't answer emails and they don't want to give the money back to the customers. Only now, going through this situation, have I read the customer reviews and I realize how unprofessional and stingy they are. Do not buy from this company because the services are extremely bad.
0
Patricia
Verifizierte Bewertung
If I could give a 0 star I would
If I could give a 0 star I would. I ordered a Grounding Sheet in Dec 25. Due to a failed delivery attempt my parcel was held with the currier, True Grounding wanted more money to re-deliver. Then telling me to contact the Currier, the Currier telling me it has been returned to sender. Back & forth for weeks. True Grounding refusing to refund my money. They have just confirmed they have received it back, but then say they will be back in touch once they receive it back within the same paragraph. I have now threatened to go Trading Standards & highlight their very poor service. To which they respond: they have forwarded my query to their Logistics team. I have decided to raise a dispute with my bank against the payment. Stay away from this Company, u will not receive your goods or your money back.
0
NT
Verifizierte Bewertung
I would rate a zero if I could
I would rate a zero if I could. I wish I would have read these reviews prior to purchasing. It seems TrueGrounding has pulled the same scam on everyone. They sell products that don't work and advertise a 90 day money back guarantee but will find every excuse to not refund you. I am now out $352 and they did not refund a single dollar. They probably washed my sheets and resold it making money hand over fist. I don't understand how a company can keep their product and not refund any money to their customers. I suppose this is how they are making a profit. Tony, did offer to give me new sheets but I would have to pay $40 USD (I'm from Canada) per sheet for delivery. So for another $120 USD I could have the same 3 crappy sheets back. FYI, it cost me $25 Cdn to send the sheets back to them. The level of scamming involved here is next level. DO NOT BUY FROM TRUEGROUNDING!!!!
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 90 % der negativen Bewertungen.
US
Häufige Fragen zu Truegrounding
Ist Truegrounding seriös?
Truegrounding erreicht aktuell 1,9 von 5 Sternen aus 138 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Truegrounding?
Kundinnen und Kunden bewerten Truegrounding im Schnitt mit 1,9 von 5 Sternen („Mangelhaft“) auf Basis von 138 Bewertungen. 63 davon stammen aus den letzten 12 Monaten.
Ist das Profil von Truegrounding beansprucht?
Nein. Das Profil von Truegrounding ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Truegrounding hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Truegrounding auf Bewertungen?
Truegrounding: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann Truegrounding negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.