Bewertung
4,5
Hervorragend · von 5 Sternen
4,5von 5 · Hervorragend
Bewertung
Hervorragend · von 5 Sternen
Stimmen
565 in den letzten 12 Monaten
Mautstraßenrastplatz
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Robyn ferguson
Really disappointed with the Tyne tunnel. Auto Top-Up somehow became disabled without my knowledge, resulting in two missed payments. TT2 couldn’t explain why it happened, and I’ve now been issued UTCNs. (I topped my account up asap but was too late) After thousands of paid journeys over £3,000, it’s incredibly frustrating to be penalised for two missed payments caused by an issue I wasn’t aware of. I’ve now stopped using the tunnel until the appeal process has been reviewed because I don’t feel I can rely on the payment system without knowing what went wrong.
Godders
Information on paying the toll is unclear. I wanted to pay in advance for a single journey but you can only do this after the event. It also means you do not flow freely through the tunnel but have to go into a special lane, wait for a ticket to be printed and only a telephone button to press if things go wrong. I tried to speak to someone in customer service at 2.15pm on a Tuesday and after 3 minutes waiting there was still no response so I am not going to risk a bank holiday weekend crossing. Interestingly, before they start the automated message thy warn you not to be abusive to their staff -a sure sign that the service is badly managed and unnecessarily complicated to use.
peter hastie
Always helpful and patient, thank you.
peter atkins
Great agents taking phone calls about my blue badge he was really helpful and very understanding.
PhDeano
Last time they had lots of roadworks, i went to pay toll, put my plate in and it told me i didn't have to pay... turns out i did and they wouldn't accept that the site had told me that. So i put auto top up on and they've been holding my money for 2 years. I forgot to add my new car to their system so despite logging on to check auto top up works and had money, they fined me twice. I didn't bother trying to challenge this time. I know it won't work, i know it's me being stupid... but that never happened with toll booths, but there's no toll both option at all... and given they know my name and address and are able to fine me, I'm surprised they can't simply ask if i want to add the car to my account and take it from the money they've been holding. Theres just no room for humanity in these guys and given I'm trying to pay them, some understanding that infrequent users might struggle.
Tyne Tunnels erreicht aktuell 4,5 von 5 Sternen aus 3.754 unabhängigen Bewertungen — Gesamturteil „Hervorragend“. Zur Einordnung: der Firmensitz (TT2 Limited, Administrative Building, NE28 0PD Tyne and Wear, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Tyne Tunnels im Schnitt mit 4,5 von 5 Sternen („Hervorragend“) auf Basis von 3.754 Bewertungen. 565 davon stammen aus den letzten 12 Monaten.
Tyne Tunnels hat seinen Sitz in TT2 Limited, Administrative Building, NE28 0PD Tyne and Wear, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Mautstraßenrastplatz sind Fulli (4,5 von 5), tolltickets GmbH (4,5 von 5), Evignette Eu (2,9 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Tyne Tunnels ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Tyne Tunnels hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Tyne Tunnels antwortet hier nicht auf Bewertungen. Ohne beanspruchtes Profil kann die Firma hier nicht antworten.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.