Bewertung
2,5
Durchschnittlich · von 5 Sternen
Ultrahuman Erfahrungen
2,5von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
779
641 in den letzten 12 Monaten
Unternehmen
5%
Anteil 5-Sterne-Bewertungen
Bewertungen (779)
641 in 12 MonatenIhre Stimme
Erfahrung zu Ultrahuman schreiben
Elena Calderaro
Verifizierte Bewertung
One week without a resolution despite active UltrahumanX coverage
I have an active UltrahumanX plan and a Ring AIR with persistent connection and data-recording failures that I have been reporting for months. For the past week, I have received contradictory responses regarding my replacement request, but no actual resolution. Support claimed that this would be my third replacement, although the order history visible in my account shows only one replacement. The senior support team then offered me the option to upgrade to the Ring PRO by paying the price difference. They asked me to select a color so they could generate the payment link. I immediately confirmed Bionic Gold, size 7, and sent several follow-up emails. Support has not responded since August 26. I also escalated the matter to the customer care email with the complete email thread and screenshots showing my active coverage and visible order history, but I still have not received a response. At this point, I have no replacement Ring AIR, no price or payment link for the Ring PRO, and no final decision. I am requesting immediate intervention from a human supervisor and a concrete resolution. After months of recurring technical failures and an entire week trying to obtain a basic warranty resolution, this level of customer service is unacceptable.
0
Matilde
Verifizierte Bewertung
Fuldstændig elendig kundeservice
Fuldstændig elendig kundeservice. Har oplevet problemer flere gange nu og de lover at vende tilbage indenfor 24-48 timer, men man hører intet.
0
Consumer
Verifizierte Bewertung
Been waiting 4 weeks for replacement…
Been waiting 4 weeks for replacement and still not received the replacement when you asked AI it gives you the same answer no matter what questions you ask to be honest don’t really care if i don’t get a replacement now
0
Tabs Islam
Verifizierte Bewertung
Support and battery are poor
Support is poor, battery life is poor, stats bring accurate are poor. The battery lasts less than 1 day, sleep data is not accurate, and I have complained to them many times. They have finally stated they'll replace the ring as there's a fault with it, but they take a few days to respond on email and even longer to dispatch the replacement. Update: Still no luck with this, they can't even be bothered to send the replacement ring out. You keep replying to this review asking me to email, I already have. Already in email conversation so why start a new thread?
0
Nikki
Verifizierte Bewertung
I’ve had this ring for just less than…
I’ve had this ring for just under two years, and I really love it when it’s working. It has some amazing features that have been genuinely helpful to me. Unfortunately, I’ve had too many issues with it to feel like it’s worth the investment. After about six months, my first ring stopped working and wouldn’t connect to my phone. Ultrahuman sent me a replacement, so at the time I felt like they handled it well. I wasn’t too upset, although I was a little nervous about investing that much money into something that had failed so quickly. I’ve now had the replacement for about a year, and it has started randomly dying with no warning. Because of this, my sleep data is rarely tracked, which is one of the main reasons I bought the ring in the first place. I reached out to customer support, and they identified it as a hardware issue. They even said they could see the significant battery decline and that it shouldn’t be happening. However, because I’m now outside of the warranty period, they won’t replace it. They offered to let me upgrade to the newer version if I pay a couple hundred dollars more. I’m really disappointed. I wanted to keep going with Ultrahuman but I don’t want to put even more money into a product that has failed me twice in less than two years. I genuinely wanted to love this ring, and I’ve tried to give Ultrahuman the benefit of the doubt, but at this point I can’t recommend it. Unfortunately, both the reliability of the product and, now, the customer service have left me feeling like I made the wrong investment. Update: I appreciate their response and hope to have better luck with ultra human. I do really enjoy it when it’s working so I’m feeling appreciative and hopeful!
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden. Beantwortet 80 % der negativen Bewertungen.
IN
Häufige Fragen zu Ultrahuman
Ist Ultrahuman seriös?
Ultrahuman erreicht aktuell 2,5 von 5 Sternen aus 779 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: Unternehmenssitz: IN, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Ultrahuman?
Kundinnen und Kunden bewerten Ultrahuman im Schnitt mit 2,5 von 5 Sternen („Durchschnittlich“) auf Basis von 779 Bewertungen. 641 davon stammen aus den letzten 12 Monaten.
Ist das Profil von Ultrahuman beansprucht?
Nein. Das Profil von Ultrahuman ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Ultrahuman hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Ultrahuman auf Bewertungen?
Ultrahuman: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Ultrahuman negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.