Bewertung
2,4
Mangelhaft · von 5 Sternen
Bademodengeschäftundress-code.com
2,4von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
10 in den letzten 12 Monaten
Bademodengeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Natalie
they sent me the wrong item, and then have not responded to either phone calls or emails to return it, or to get a refund on the item they did not send me. scammed out of a few hundred euros at this point.
karen joseph
I would strongly caution anyone considering ordering from Undress Code, especially if you are purchasing internationally. I ordered a single top because the company's website clearly stated that all duties and taxes were included, with no additional charges at delivery. Months later, I am still receiving payment demands from FedEx for duties and taxes that Undress Code represented it would pay. What should have been a simple customer service issue has turned into months of frustration. I repeatedly asked for one of two things: proof that the duties had already been paid to FedEx or, if payment had been overlooked, that the company simply pay the outstanding charges. Instead, I received conflicting explanations, repeated promises that the matter was being handled, long periods of silence, and ultimately no resolution. I have sent numerous emails, followed up for months, and even called the company, but my calls went unanswered. Rather than taking responsibility for an issue that was entirely within their control to fix, they left me to deal directly with FedEx and the stress of ongoing payment demands. It is difficult to understand how a problem involving a single clothing item could remain unresolved for months when it could have been settled with a single proof of payment or a single payment to FedEx. Because of the company's failure to resolve this matter, I have reported it to the appropriate consumer protection authorities and disputed the transaction with my credit card issuer. The product itself is overshadowed by one of the worst customer service experiences I have ever had. A company should be judged not only by the products it sells, but by how it treats its customers when something goes wrong. Unfortunately, my experience has shown a complete lack of communication, accountability, and follow-through. If you choose to purchase from this company, be prepared to deal with the consequences if anything goes wrong after your order. Based on my experience, once there is a problem, getting it resolved can become a months-long ordeal.
Sabrina Bahia
I would rate this company minus if it was an option. There was an item missing in my order not only that I made a return for one item a few weeks ago and not received a refund. I’ve tried to contact customer service numerous times they have not responded. I am so glad I protected my purchase with Paypal. Do not buy from this company.
Claire
I asked mutiple questions and I got no reply at all. Also if you want to return anything be aware to send it back in 3 days. It’s a horrible company, never buy anything there again🤬
Mariana
horrible communication, difficult return
Typische Antwortzeit unter 24 Stunden.
Für Undress Code liegen bisher 19 öffentliche Bewertungen vor (2,4 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: Unternehmenssitz: US. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Die bestbewerteten Anbieter in der Branche Bademodengeschäft sind I SAW IT FIRST (4,3 von 5), ASOS (1,7 von 5), Snag Tights (4,6 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Undress Code ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Undress Code hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Undress Code: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.