Bewertung
1,9
Mangelhaft · von 5 Sternen
United Nude Erfahrungen
1,9von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
65
26 in den letzten 12 Monaten
Schuhgeschäft
11%
Anteil 5-Sterne-Bewertungen
Bewertungen (65)
26 in 12 MonatenIhre Stimme
Erfahrung zu United Nude schreiben
Mesha Premlall
Verifizierte Bewertung
This company deserves zero stars
This company deserves zero stars. You can tell that the people running it has no business acumen. The recommendation is go back to the drawing board. Learn about business and customer service before setting up a business you cannot cope with. Zero sizes available, wrong order delivered, no opportunity to return items. The company ghosts you when you contact them. Shoes are expensive but not worth it. The only thing they have going is good design but bad assembly of the materials, very clumsy.
0
Chen Gam
Verifizierte Bewertung
€220 sandals fell apart in less than 3…
€220 sandals fell apart in less than 3 months. I bought a pair of United Nude sandals in May for €220. After less than three months of normal summer use, the sole completely separated from the shoe and the sandals became unusable. United Nude called this “very heavy wear”. I did not hike in them, do sports in them, or use them in any extreme way. I simply wore them as sandals. Of course they showed some dirt and signs of use — shoes are made to be worn. What disappointed me even more was the handling of the complaint. United Nude wrote to me: “Once we receive the sandals we will process the refund.” Based on that, I returned the shoes. Only after they received them did they refuse to refund my €220 to the original payment method and instead issue store credit without my agreement. So I now have neither the sandals nor my money back — only a gift card for a company I no longer want to buy from. If a €220 pair of sandals can completely fall apart after less than three months and this is considered normal “wear and tear”, then in my opinion the quality simply does not justify the price. Very disappointing quality and customer service.
0
Kathia Bucho
Verifizierte Bewertung
Sandals started tearing after only 1 month - 5 wears — considered ‘wear and tear
Extremely disappointing experience with United Nude. I bought a pair of sandals that were only about one month old when the problem occurred. I had worn them approximately 5 times and, despite being practically new, the back straps/buckles started to tear. I returned the shoes to United Nude for inspection. Although they received the return, they did not even notify me that the shoes had arrived. I had to contact them myself to find out what was happening, and their responses were also very slow. After inspecting the shoes, they told me that the damage was not a manufacturing defect but simply “wear and tear”, and that they would offer me a voucher only as a gesture of goodwill. I explained very clearly that the shoes were only about one month old and had been worn approximately 5 times — hardly enough use to reasonably expect this kind of deterioration from footwear in this price range. Despite this, and even after I insisted and explained again how little the shoes had been worn, they repeated for a second time that they considered the damage to be caused by wear and that the voucher was merely a gesture of goodwill. That is perhaps the most concerning part of this experience: apparently, according to United Nude, a pair of sandals starting to tear after approximately 5 wears can be considered normal “wear and tear”. When buying footwear at this price point, I expect a level of quality to match, as well as after-sales service that takes responsibility when a product deteriorates while it is still practically new. After this experience, I am extremely disappointed both with the quality of the product and with the way my complaint was handled.
0
mona shacochis
Verifizierte Bewertung
Horrible customer service
Horrible customer service. I have been trying to return a two pairs of shoes that I never wore and were cut too small even though I sized up; they requested images of the shoes during the return process and said they would contact me with return instructions. I still haven't heard back and it's been a week with addtional emails to them (no phone to call) I will contacting my bank to file a complaint! This is ridiculous. I thought I was dealing with a high end company. Such a shame. I was considering order a different pair, but not now.
0
Julia Michas
Verifizierte Bewertung
I bought one pair of shoes which I…
I bought one pair of shoes which I adored, and the second pair didn't work out so I initiated a return. They never responded to me so I reached out, again and again and again. I took about 5 emails to talk to someone about returning my item. Fingers crossed the refund me - so far I don't have much trust in them. If they only made the return process easier, I wouldn't hesitate to order more. But now I'm not so sure.
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 20 % der negativen Bewertungen.
Alternativen zu United Nude
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Ist United Nude seriös?
United Nude erreicht aktuell 1,9 von 5 Sternen aus 65 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: der Firmensitz (Molsteeg 10, 1012 SM Amsterdam, NL) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden United Nude?
Kundinnen und Kunden bewerten United Nude im Schnitt mit 1,9 von 5 Sternen („Mangelhaft“) auf Basis von 65 Bewertungen. 26 davon stammen aus den letzten 12 Monaten.
Wo hat United Nude seinen Sitz?
United Nude hat seinen Sitz in Molsteeg 10, 1012 SM Amsterdam, NL. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu United Nude gibt es?
Die bestbewerteten Anbieter in der Branche Schuhgeschäft sind Boozt.com (4,4 von 5), PAVERS (4,7 von 5), I SAW IT FIRST (4,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von United Nude beansprucht?
Nein. Das Profil von United Nude ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann United Nude hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet United Nude auf Bewertungen?
United Nude: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann United Nude negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.