Bewertung
3,0
Durchschnittlich · von 5 Sternen
Bekleidungsgeschäftuniversalcolours.com
3,0von 5 · Durchschnittlich
Bewertung
Durchschnittlich · von 5 Sternen
Stimmen
4 in den letzten 12 Monaten
Bekleidungsgeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Lawrence Gingell
Their sizing is way off. I ordered an XL Mono jersey as according to their sizing chart I was right on the upper limit of L. However, even the XL was tiny, super tight and stopped around my belly button. I know that cycling gear often comes up on the small side but a) 2 sizes wrong? b) why bother with a sizing chart that is wholly inaccurate? They look like nice jerseys so I may take a risk and order a 2XL, but for the record that shows as 118cm (46”), whereas my chest size is 106cm (42”)
David Pryzbylkowski
If I could give 0 stars I would. I placed an order on May 8th, 2026 and the tracking information stated the order was never collected from Universal Colours. After 7 email exchanges and constantly following up, customer service claimed the package was lost on June 17th. When customer service is this poor they shouldn't charge the cost of a premium product. Issues happen with any business and service is what matters. If you can't afford to have good customer service you should lower your prices. Beyond everything I wrote a review on Universal Colours and the review was moderated and not posted. Even though I love their gear I will not be purchasing anything from them moving forward and they will miss a few thousand euro annually.
John
Made multiple orders, returned most of them. Customer service questioned every return on the account, calling the number "unusual" — which was unexpected for what should be a routine process. The context: Universal Colours is a UK company. Post-Brexit, every order to Europe attracts customs duties. Splitting orders is the only practical workaround. Sizing also varies between items and seasons, so ordering multiple sizes is often necessary. Both of these are predictable consequences of how the brand operates. The agent eventually accepted the explanation and moved on, but the exchange added unnecessary friction to an already cumbersome post-purchase experience.
Aidan O'Neill
Placed an order for a pair gloves and bib shorts having been recommended them by an affiliate on Insta. He also gave me a discount code to use. Placed an order, it was cancelled by UC without any contact, Placed a second order (had to use my work email as apparently first discount code was used), it too was cancelled without any contact. Tried their parent company, Sigma Sports. Ordered seemed to go through this time only for the delivery to go to entirely wrong country. Managed to get a refund but wa still charged duties even though I never received order. All the while I had to make all the contacts with their support who kept telling me they’d get back to me and order would be reshipped. Never was nor would I ever use them again. Rubbish customer service.
M R
Needed to return a pair of gloves for another pair due to the glue coming undone. Easy and quick process to get a new pair sent out to me, free of charge. Thanks!
Für universalcolours.com liegen bisher 6 öffentliche Bewertungen vor (3,0 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: Unternehmenssitz: US. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Die bestbewerteten Anbieter in der Branche Bekleidungsgeschäft sind Superdry (4,1 von 5), CafePress (4,3 von 5), FRASERS (3,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von universalcolours.com ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann universalcolours.com hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
universalcolours.com antwortet hier nicht auf Bewertungen. Ohne beanspruchtes Profil kann die Firma hier nicht antworten.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.