Bewertung
4,7
Hervorragend · von 5 Sternen
4,7von 5 · Hervorragend
Bewertung
Hervorragend · von 5 Sternen
Stimmen
24 in den letzten 12 Monaten
Catering
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Magdalena
I received glasses that were clearly faulty, with visible bubbles and imperfections that were not shown or mentioned in the product description. When I contacted the company, they refused to cover the return shipping and tried to justify the defects by saying the glasses were handmade. Handmade or not, products still need to be as described and of satisfactory quality. Using “handmade” as an excuse for poor quality is unacceptable and shows very poor customer service. The company also responded anonymously without signing their name, which says a lot about their professionalism. I would not recommend buying from this company. Poor product quality and even poorer customer service. Update: Thank you for your response, Sam. Unfortunately, the email address you provided does not exist, so I was unable to contact you directly. This explains a lot about the company. To clarify again: the imperfections in the glasses I received — including visible bubbles and distortions — are not shown in your product photos and not mentioned anywhere in the product description. Under the UK Consumer Rights Act 2015, goods must be as described. If imperfections are part of the handmade process, they must be clearly disclosed before purchase. They were not. This is not a “change of mind” return. It is a return due to goods not matching the description, which means the seller is responsible for covering return postage. I have already contacted your customer service team and requested a prepaid return label. I am still waiting for a response. If this is not resolved, I will escalate the matter to Citizens Advice and Trading Standards.
Matt C
Great selection of glassware at very reasonable prices. Well packaged and delivered promptly.
Rick Wilson
Their glasses are really beautiful. They are nice and delicate but at the same time robust (I dropped one glass and it remained in tack). Communication was great and items were with me a long time. The website when accessed on my phone could be better to access. I have ordered a few times, they are best glasses that I’ve used.
Barbara Moss-Taylor
I bought this for a present from a list so it wasn't my choice. However, the item arrived on time and in good condition, so what I needed for a choice of present. The person it was for was very pleased. For me, it was easy to order and a worry free experience.
Tevin
This company stands out as truly exceptional and remarkable.
Urban Bar erreicht aktuell 4,7 von 5 Sternen aus 1.141 unabhängigen Bewertungen — Gesamturteil „Hervorragend“. Zur Einordnung: der Firmensitz (The Glasshouse, Highfields Business Park, SG8 5JT Kneesworth, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Urban Bar im Schnitt mit 4,7 von 5 Sternen („Hervorragend“) auf Basis von 1.141 Bewertungen. 24 davon stammen aus den letzten 12 Monaten.
Urban Bar hat seinen Sitz in The Glasshouse, Highfields Business Park, SG8 5JT Kneesworth, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Catering sind Meyer Menü (2,3 von 5), Sheker Event Catering (4,9 von 5), RelaxX Catering (4,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Urban Bar ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Urban Bar hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Urban Bar antwortet hier nicht auf Bewertungen. Ohne beanspruchtes Profil kann die Firma hier nicht antworten.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.