Bewertung
2,1
Mangelhaft · von 5 Sternen
Gaming-Servicevalvesoftware.com
2,1von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
81 in den letzten 12 Monaten
Gaming-Service
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Dane Barrett
For years I adored Valve and their games platform. Then I started having a few issues with their customer service in early 2025, but nothing too serious. Eventually though, later that year, I had preordered a game which I couldn't play on release straight away because I was away on a work trip. When I returned I discovered the game wouldn't load, crashing to desktop after the initial splash screen. This was an issue several people were having, so I requested a refund. Valve refused my request, stating that my purchase had already passed beyond their 2 week grace period, this is despite the fact that my total playtime for the game was less than 2 mins because of how soon it crashes. So their support tried to get the game working but couldn't, and still refused to help beyond that. I became angry and requested that my Steam/Valve account be terminated/deleted as I no longer wished to have anything to do with them. To the support person's credit, they relented and allowed me the refund. At that point I thought all was sorted out, but then 30 days later my entire Steam/Valve account was deleted along with my video game library worth tens of thousands of dollars. When I enquired how this could have happened, I was told I'd asked for the account to be deleted, and so it was after 30 days. This was despite the fact that I hadn't finalised that request because the refund situation had been sorted. I asked what I could do to restore the account, but was told it was gone, so if I wanted all my games back I'd have to make a new account and buy them all over again. Now I ask you... does that sound fair to you? It was clearly an error on their end, but Valve now refuse to take responsibility. So many years of loyalty to them, years of adoration and support for their platform... and this is the way they treated me. Horrible, horrible experience.
Andras Nagy
very bad, only cheaters, if i kill 1 teammate then 2hour ban, and of course i was the best with like 2k damage but of course i get 0 TP, and every cheater just selling account up to 1k dollar
Herr Daniel Hollingshaus
Bei Problemen und Reklamationen eines der wenigen Benchmark-Firmen. Supportanfragen landen noch bei echten Mitarbeitern, Probleme werden schnell behoben und bei der Kulanz gibt es kaum ein besseres Unternehmen. Neue Hardware ist zwar oft ein Frustfaktor, da der Store in die Knie geht und den Kauf erschwert, aber alles in allem bin ich begeistert
Jacob viklund
Taking down streamers that promote your game... you greedy stupid.... get Gorgc back on twitch and appologize. Your the worst company in the world.
Nelly bIGNAME
Piece of sh*t company. Allows cheaters in CS2 to play just to collect money on skins and other things. They have destroyed the game that some of us are playing longer than most cheaters have years. I hope they use skins money for medicine and hospital bills for their kids and next 10 generations. Only money money and money greedy idi*ts.
Typische Antwortzeit unter 24 Stunden.
Valve erreicht aktuell 2,1 von 5 Sternen aus 367 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Valve im Schnitt mit 2,1 von 5 Sternen („Mangelhaft“) auf Basis von 367 Bewertungen. 81 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Gaming-Service sind Instant Gaming (4,7 von 5), Omaze (4,5 von 5), CeX/WeBuy - United Kingdom (4,1 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Valve ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Valve hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Valve: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.