Bewertung
1,9
Mangelhaft · von 5 Sternen
Lieferwagenvermietungvans.co.uk
Vans Erfahrungen
1,9von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
645
53 in den letzten 12 Monaten
Lieferwagenvermietung
6%
Anteil 5-Sterne-Bewertungen
Bewertungen (645)
53 in 12 MonatenIhre Stimme
Erfahrung zu Vans schreiben
G S
Verifizierte Bewertung
I wish I had read reviews before using…
I wish I had read reviews before using this company. Never again. Ordered on the 15th still no delivery. Inpost online contact advise me the delivery could not be made because the drivers satnav wasn't working... Words escape me... What an atrocious, unprofessional company who use the cheapest delivery and still have our money.
0
ZA
Verifizierte Bewertung
Useless customer service, no morals or values!
After spending around £15,000 on vans clothing and shoes, I accumulated a decent amount of points. I received an email to say they were changing the points system, and to spend all points, which I tried to, but due to glitch, it wouldn’t allow me to. I went on to the chat, as I couldn't find a way to get through to Vans Customer Service and explained, that due to the points system changing in a few days, I’m Trying to spend my points (value around £95), before they expire but I’m having difficulties, and was told they’d look into it and email me. I stressed that there was limited time left and I don't want to lose my points, and was assured i wouldn’t as I had reached out and it had been logged, and so my points value was safe. A few days later, no email from vans customer service, but Received an automatic email from vans to say my 9500+ points have been turned into a £25 voucher (meaning £70 lost) as that’s the max they offer due to the points system changing, and me not spending my points in time. I was furious! Went back to the chat and explained, and they were not helpful at all and blamed me for not spending the points in time. Despite explaining several times that there was a technical Glitch that was preventing me from using it, and that I had reached out for assistance well in advance…. They just kept repeating themselves, ignoring my emails, and fobbing me off. Total bullsh*t company that’s lost all its values, and looking at the reviews, has started to lose its customers too! Won’t be buying from them EVER again!
0
Mrs Campbell
Verifizierte Bewertung
PayPal disputes to get refund, stay clear!
Not sure what has went wrong with Vans, I’ve spent so much money with them over the years, recently things have just started getting worse. I returned an item as it didn’t fit, waited the normal refund time and didn’t receive anything, this is where the fun starts. Trying to contact someone is nearly impossible now, constantly getting sent to bots, after many failed attempts I had to contact PayPal and file a dispute - I just won today and got my money back but I got the impression they didn’t even speak to PayPal. Update - still no word from Vans even weeks later, absolute disgrace of a company, no apology, no offer, absolutely nothing from this company from start to finish - good luck to all with your refunds.
0
Dominika Grzelak
Verifizierte Bewertung
I love Vans and i have a many pairs but…
I love Vans and i have a many pairs but one of the most expensive pair I got white platform with yellow flowers on the sole cost me nearly £120 I take care of my shoes very well and wash it with care, but these have some yellow liquid coming out from the inside and no matter how much I am trying to wash it off the yellow it keeps appearing and leave the shoes not in a white colour. I ask Vans customer service for help as its expensive shoes they refused as I don't have a proof of purchase, well it's clearly visible it's your product. No help, dreadful customer service.
0
Conner Steel
Verifizierte Bewertung
Awful product and CS
Bought some Vans online on 30 May 2026 and after only around two months of normal daily wear they’ve already developed two holes. No skateboarding, no sport, no heavy use. Customer service dismissed it as “normal wear and tear over time”, which is honestly ridiculous for shoes that are barely a couple of months old. I’ve challenged the decision and still haven’t received a meaningful response. Really poor quality and even worse customer service. I expected much better from Vans.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
GB
Alternativen zu Vans
Lieferwagenvermietung-Ranking →Häufige Fragen zu Vans
Ist Vans seriös?
Vans erreicht aktuell 1,9 von 5 Sternen aus 645 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: GB. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Vans?
Kundinnen und Kunden bewerten Vans im Schnitt mit 1,9 von 5 Sternen („Mangelhaft“) auf Basis von 645 Bewertungen. 53 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Vans gibt es?
Die bestbewerteten Anbieter in der Branche Lieferwagenvermietung sind Locauto Group (4,7 von 5), BAS World (4,7 von 5), Van Mossel Automotive Group NL (4,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Vans beansprucht?
Nein. Das Profil von Vans ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Vans hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Vans auf Bewertungen?
Vans: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Vans negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.