Bewertung
4,4
Gut · von 5 Sternen
E-Zigaretten-Fachhandelvapordna.com
VaporDNA Erfahrungen
4,4von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
16.140
332 in den letzten 12 Monaten
E-Zigaretten-Fachhandel
38%
Anteil 5-Sterne-Bewertungen
Bewertungen (16.140)
332 in 12 MonatenIhre Stimme
Erfahrung zu VaporDNA schreiben
jordan phillips
Verifizierte Bewertung
Sent the wrong item
Sent the wrong item, been a month, STILL no contact. Absolutely horrible. I've sent multiple emails. Nothing but a response on here! They'll take your money even if it's their mistake! Replying 8/24:: yes, I've emailed multiple times, it seems like you may need to check your spam folders. It's just another excuse, almost a month later. Sure wish I could give ZERO stars!
0
Andrew
Verifizierte Bewertung
horrible company
horrible company. I ordered some vape juice off of their site. It took them 5 days to give any correspondence, and when they did email me, it was to inform me that they were out of stock on what I ordered and then told me I would wait 2 to 5 more days for a refund. They don't respond to emails either. Horrible company. It took them 5 days to tell me their stuff was out of stock. Absolutely horrible.
0
Sara J Pulse
Verifizierte Bewertung
The products come in a timely matter…
The products come in a timely matter which I appreciate and is a very good product. Even though they are sometimes out of the flavor I want, the have many alternatives.
0
Todd Stratton
Verifizierte Bewertung
*UPDATED* Placing an order with VaporDNA was a HUGE MISTAKE!
Placing my order with VaporDNA was a HUGE mistake! Their own policy says that they will ship all orders within a 72-hour window, but instead was 100 hours and 38 minutes to ship. Even then, they didn't ship 2 of my items because they oversold their stock. I never received any communication from them about this issue, a refund offer, or an estimated time of shipping. I reached out twice to customer support, and despite them claiming a response within 48 hours, I never heard anything back. It will be over 2 weeks since placing my order before I could receive PART of the ordered items. If this were a legitimate company, they would abide by their own policies and would make sure that they didn't sell more than they had in stock. Do as I will be doing in the future, and stay away from this fraudulent company that takes your money without giving you the products that were paid for. (Clarification: Even after the 100 hours and 38 minutes for them to "print the shipping label", it still took them almost 3 days to then take the package to the post office.) *UPDATE* STILL no communication from VaporDNA! After this review, they have refunded the value of the 2 sold-out items as STORE CREDIT. Not to my credit card. What this means, in order to use the money that they have fraudulently taken from me, I would then have to pay for shipping all over again (would have been free on most other sites with an order that was over $100), and I would have to pay for the almost $7 age verification fee again. (Correction, I meant the $13 shipping fee again.) I have already spoken to my bank, sent them several screenshots that included their policies, and they have stated that this order falls within the Visa Fraud Protection. Beware of placing an order with VaporDNA, they will take you for every cent they can! *Clarifications: (1) There was no mention of possible delays due to this supposed "move" on their website or during check-out. (2) I did finally receive a response to my first 2 inquiries AFTER the partial order arrived. (3) The response to my 3rd message was a response that it wasn't their fault; see their own response to this review, basically claiming the same, and that even though they violated multiple of their own policies, it was my fault for being so stupid as to place an order on their website. (4) I did finally get a conversion of the store credit to a refund on my card, which has yet to post, but this did not include any amount for the shipping. You would really think that when it takes a week for them to get the box to the post office instead of 72 hours, they would give something back for the shipping delay. (5) Blaming the customer or refusing to accept any blame when you don't notify people of potential issues is NEVER a good business practice! (6) Claiming that the backordered items are still going to ship, and then waiting more than a week before doing anything to correct this issue, or even to notify the customer, is unacceptable! As I said before, only shop at VaporDNA if you are FULLY aware that it will NOT be a good experience! **When my VaporDNA order had still not shipped after 80+ hours, I placed an order on ElementVape.com. That order arrived 4 days BEFORE the VaporDNA order, and it was a COMPLETE ORDER, not partial items with a promise of the rest shipping later.
0
Ashley Holt
Verifizierte Bewertung
Shipping takes too long
I feel like the prices are a little cheaper at Vapor DNA but it takes a lot longer than other websites to receive your order. I ordered on 8/7 and it’s not going to be here until 8/18. It took 4 days to create the label then another 2 before the package arrived at the facility. Not good customer service IMO.. I would rather pay the extra $2 or $3 and get my order in 5 days. I might give Vapor DNA one more chance when I have enough stock to wait 2 weeks but I’m not impressed as a first time customer.
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 43 % der negativen Bewertungen.
Alternativen zu VaporDNA
E-Zigaretten-Fachhandel-Ranking →Häufige Fragen zu VaporDNA
Ist VaporDNA seriös?
VaporDNA erreicht aktuell 4,4 von 5 Sternen aus 16.140 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (20435 Gramercy Pl ste101, 90501 Torrance, US) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden VaporDNA?
Kundinnen und Kunden bewerten VaporDNA im Schnitt mit 4,4 von 5 Sternen („Gut“) auf Basis von 16.140 Bewertungen. 332 davon stammen aus den letzten 12 Monaten.
Wo hat VaporDNA seinen Sitz?
VaporDNA hat seinen Sitz in 20435 Gramercy Pl ste101, 90501 Torrance, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu VaporDNA gibt es?
Die bestbewerteten Anbieter in der Branche E-Zigaretten-Fachhandel sind 88vape (4,8 von 5), Vape Club (4,9 von 5), Totally Wicked (4,6 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von VaporDNA beansprucht?
Nein. Das Profil von VaporDNA ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann VaporDNA hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet VaporDNA auf Bewertungen?
VaporDNA: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann VaporDNA negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.